I had a big issue with the package, it wasn't a discrete one at all, they had their logo on the outside of the box and that's not cool given the products that they sell and having a bit of a common sense that most people wouldn't want everybody to know what they are buying. I could take 2 stars off rating just for that.
Most of the things I got was ok, but one of the pendulums I got was so terribly made and so obviously unsymmetrical, it looks like a mistake product that wasn't supposed to sell at all, and I definitely can't use it.
Reply Spiru.com:
Namasté Katarina,
Thank you for posting your review!
How sorry to hear that the expectation of your order was different than expected. Our company is based in the Netherlands. In the Netherlands it is therefore not weird for a company to let you know where the order comes from via the package. After all, we are proud of our company and like to share this with all the people who come across our boxes during a shipment.
You have the option to pass a comment on the payment page of our website. Here you can, for example, submit a request to have your order sent unrecognisable. Please note that submitting a request is not a guarantee, so in some cases your request may not be fulfilled.
If you are not satisfied with any of the products you have received, do not hesitate to contact our customer service team. They will be happy to help you find a suitable solution! Our customer service can be reached at: customerservice@spiru.com. Don't forget to include a photo that clearly shows the damage/defect.
We look forward to hearing from you!
Warm regards on behalf of Spiru