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9.1 / 10
260 reviews
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93% of the customers recommend this company.

The Real

4/10

I bought the "Double Pointed Pendant Obsidian" and the metal did oxidize really quickly. So after only 3 days it was completly orange

Reply Spiru.com:

Namaste The Real,
Thank you for posting your feedback.
It is of course not our intention that you received a product that is past its date, our sincere apologies for this!
What a pity to hear that you are not satisfied with our customer service. They work as hard as they can, but due to the summer holidays they are not fully present. We indicate in the acknowledgement that we will respond within seven working days. Unfortunately, sending three messages within 24 hours will not speed up the response time.
We see that our customer service has now refunded you for the product you received. Again our apologies for the inconvenience!
As for the pendant, it is made of brass. This means that the pendant can discolour. Unfortunately, how quickly this can happen varies from person to person, this has to do with the degree of skin. It can also discolour faster when the pendant comes into contact with water or sweat during these hot days. Unfortunately, it cannot be prevented that the pendant will discolour.
Kind regards on behalf of Spiru.


Score on Spiru.com: 2/5
Would you recommend this company? No
Double Pointed Pendant Obsidian