Reviews

9.5 / 10
43 beoordelingen
Schrijf beoordeling

98% van de klanten beveelt dit bedrijf aan.

Reactiesnelheid
1/10
Info over verloop order
1/10
Snelheid levering
1/10
Bestelgemak
1/10
Klantvriendelijkheid
1/10
Informatie op de website
2/10
After sales
1/10

Alina

1/10

I am very disappointed. I ordered slowjuicer. Received only email with confirmation. Nothing about my package being sent or anything. Tried to call, phone is not working at all, sent email, no replay. Finally received info from DPD that package is on the way. I have received different model then ordered (this one is not even on the website...). Tried to call again, phone is still not working, sent email, hopefully I will get some replay....

Sterke punten

geen

Verbeterpunten of tips

contact and what is actually available to order

Reactie Sapmachines:

Hi Alina, you would be right if you find this a very late reply to your review. Sorry. Something went totally wrong in our customer support team, because we don't think that this is how we want to (and do) treat our customers. So please let us know if we have fixed it appropriately last year, and if not, please contact info@sapmachines.nl or call us at 085-0043357 and we will sort things out.


Score voor Sapmachines: 0.5/5
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