anonymous
We are scammed. The drop off went ok but they took 10 euro extra at the drop off! Why? Because they had to come to the arrival hal. But this was the adress the company gave us itself! When we came back from vacation we called the company and a man said he would arrive in 20 min. He didn’t. After a couple of times the same excuse through whatsapp and 45 min later my husband called again. The company didn’t respond. Meanwhile 1 hour later my husband tried to call several times but the phone wasn’t picked op by the company. We went to the police after 1,5 hour trying. The police adviced to wait a litlle bit longer and to try to find out what the adress of the company is. After two hours we decided to call with another number and surprisingly the answered the phone. After calling the company would contact the chauffeur. They would call us back. They didn’t. I had to call five times after they did not respond to any message. In the last conversation i asked where the car was parked because one of our children didn’t feel well. I said to give me the adress and that we would pick up the car by ourselves. The man said “maritim hotel”. I thought he refered to a outside parkingplace near to this hotel. The company didn’t gave an exact adress. So my husband went walking to this hotel en started to search. After a little bit time he found out that our car was parked inside the garage of this hotel. At the reception the receptionist told us we had to pat 6x 40euro to leave the garage. We had to pay the normal parking costs because this company parked illegal in their garage!! So we paid almost 250 euro!!! That morning the police did a check and they caught this company while they we’re trying to get three cars outside( our car included). After paying we still had to get our second car key. My husband called the man and he wanted to meet outside the arrival hal. He did came en handen the key!
- Product of service:
- Parking service 6 days




