Terrible

Despite having a .co.uk website domain, this company is not UK based and additional shipping costs will need to be paid. Customer service is nonexistent. If I could give 0 stars, I would

The delivery was quick but that's the only positive. Our emails are ignored, we've requested a refund and received no response since returning the paper unopened . The wallpaper was shades different. We've lost out on £124. Please avoid. It says co.uk but it's based in the Netherlands.

Fraudsters, using false advertising

Disappointing and misleading

Fantastic! Ordered with no problems and arrived on the other side of the world in New Zealand in 9 working days. Saved 35% on retail price here (includes cost of shipping and duty). Only advice I’d give is to avoid domestic duty if you can. It would’ve been cheaper for us to do 2 smaller orders to avoid duty and pay for shipping twice, rather than pay duty here in NZ

Extremely bad experience, had to pay 45 pounds to clear shipment from customs. Website has UK domain so I expected there won’t be any customs charges. I took 2 weeks to receive the item.

Very very poor

Not great. Ended up paying duty on my wallpaper which cost more in total then buying from my country. No one emailed back from customer support so I had to call instead

Disgusted

Ordering and payment easy. Item arrived in good time and was in good condition.

Very poor. Company don't explain that orders will be delayed at UK customs with additional charges to be paid. Bad customer service.

poor

Not great. Delivery time advertised as 2-5 days and it took 17 (with no communication about this). Shipping stated as £0 and I was then asked to pay £60 for import duty and collection fees before the delivery could be made. I realise this is because the UK is now (sadly) no longer a member of the EU but the potential for these charges should have been made clear at the time of order. I made a complaint about these things and was told that the costs were because UK is outside of the EU and the price I paid was tax free (not at all clear when I ordered). Re the delay in delivery they just said the shippers were busy. I accept these are not the fault of the company but if there’s a huge delay to delivery time and a huge import fee to be paid there should be a warning on the website. I would not have ordered from this company had I known.

Poor - ordered over 2 weeks ago but not arrived. Emailed query about delivery date but no response and I don’t know what to do