Tim Quaeyhaegens
Good
- Product of service:
- Lib Tech dpr
379 reviewsSchrijf review
Good
Telefonisch goed geholpen, daarna snel geleverd
Uitermate goede service van snowboards NL
Horrible
Well, the prices may be good, but the customer service is really disappointing and unfortunately, that’s often what defines the whole experience. I placed my order on 28.11, and as of today 09.12 it still hasn’t been shipped. No updates, no communication, and almost impossible to get in touch with anyone. You proudly state on your website that orders are shipped the same or next day, and I completely understand that the Black Friday period is busy, I’ve tried to be patient, but I have a snowboarding trip coming up soon, and this is equipment I actually need for it. The chat function is turned off, there’s no phone number to quickly check the status, and emails go unanswered. Seriously?
I purchased nidecker blade plus snowboard with flow nx2 bindings (almost 800E in total). It's has been more than 1.5 wks since the purchase, contact with the company got broken 1wk ago (nobody answers my emails any longer). Tracking id I got is dead. No equipment, no money, looks like a scam.
Hi guys, What an awful customer experience !!! I got a 815 € order paid on November the 29th. No follow up after a simple automatically transactionnal email. 3 unanswered emails and still don’t have any news about shipping (I was supposed to receive my material 6 or 8 days ago !!!! Today I’m calling my bank, then my lawyer. To see how I get my money back. Maybe snowboard.fr is just a scam 🤯
fast good no problems
Fast delivery, but the snowboard was not waxed as promised
Best price !
Fast delivery, fast response to questions.
Commande passée sur le site le 28 novembre normalement en livraison le jour même suivant ce qu'il indique sur le site. la commande est payé mais ne bouge pas après 1 semaine est ce un site frauduleux ??
Poor
Very poor. The worng delivery address has been provided to the shipping company and my product has not arrived yet.
Super schnell
Snowboards.eu verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.
Snowboards.eu heeft de volgende resultaten bereikt:
Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.
Good
Telefonisch goed geholpen, daarna snel geleverd
Uitermate goede service van snowboards NL
Horrible
Well, the prices may be good, but the customer service is really disappointing and unfortunately, that’s often what defines the whole experience. I placed my order on 28.11, and as of today 09.12 it still hasn’t been shipped. No updates, no communication, and almost impossible to get in touch with anyone. You proudly state on your website that orders are shipped the same or next day, and I completely understand that the Black Friday period is busy, I’ve tried to be patient, but I have a snowboarding trip coming up soon, and this is equipment I actually need for it. The chat function is turned off, there’s no phone number to quickly check the status, and emails go unanswered. Seriously?
I purchased nidecker blade plus snowboard with flow nx2 bindings (almost 800E in total). It's has been more than 1.5 wks since the purchase, contact with the company got broken 1wk ago (nobody answers my emails any longer). Tracking id I got is dead. No equipment, no money, looks like a scam.
Hi guys, What an awful customer experience !!! I got a 815 € order paid on November the 29th. No follow up after a simple automatically transactionnal email. 3 unanswered emails and still don’t have any news about shipping (I was supposed to receive my material 6 or 8 days ago !!!! Today I’m calling my bank, then my lawyer. To see how I get my money back. Maybe snowboard.fr is just a scam 🤯
fast good no problems
Fast delivery, but the snowboard was not waxed as promised
Best price !
Fast delivery, fast response to questions.
Commande passée sur le site le 28 novembre normalement en livraison le jour même suivant ce qu'il indique sur le site. la commande est payé mais ne bouge pas après 1 semaine est ce un site frauduleux ??
Poor
Very poor. The worng delivery address has been provided to the shipping company and my product has not arrived yet.
Super schnell
Snowboards.eu verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.
Snowboards.eu heeft de volgende resultaten bereikt:
Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.