Feedback Company
415 reviews

Igor Lijic

SterSterSterSterSter
10/10

Top

Product of service:
Nitro snowboard

Gepubliceerd op

Rania Giourmetaki

Halve sterLege sterLege sterLege sterLege ster
1/10

Worst ever

Product of service:
2 Anon M4S ski masks

Gepubliceerd op

Antwoord Snowboards.eu

Hi, We are very sorry to hear about your experience and truly apologize for the inconvenience this has caused. As soon as we became aware of the issue, we took immediate action to resolve it. The correct products are now on their way to you, and we hope they arrive quickly and in perfect condition. If there is anything further we can assist you with, please don’t hesitate to let us know. We appreciate your patience and the opportunity to make this right.

Geantwoord op

T.J.

SterSterSterSterSter
10/10

Great offer, fast delivery, sufficient payment options...what more could you want?

Product of service:
Snowboard

Gepubliceerd op

Mark

SterSterSterSterSter
10/10

Online bindingen gekocht bij deze winkel. Daarna fysiek de shop bezocht en nieuw bord plus schoenen gekocht💪

Product of service:
Bord, bindingen en schoenen

Gepubliceerd op

Jorg Luypaert

SterSterSterSterSter
10/10

Overall good. Would love if they add from witch year the snowboard is. Got a 2024 beta apx, while thinking it was the 2026.(Print almost the same)

Product of service:
Nidecker beta apx

Gepubliceerd op

Christy Lammerink

SterSterSterSterSter
10/10

Ik heb recent de shop bezocht omdat ik op zoek was naar nieuwe snowboard schoenen. Er hing een goede sfeer en de medewerkers hadden veel tijd en aandacht voor mijn vragen. Ze luisterden goed naar mijn wensen en bevindingen & ik ben 200% tevreden over mijn Bataleon boots die ik uiteindelijk geadviseerd kreeg. Daarnaast ook nog een mooie bril met verwisselbare lens meegenomen, die de ervaring bij het boarden bij zowel goed als minder goed zicht een stuk prettiger maakt! Tnx team :-)

Product of service:
Snowboard boots & Glasses

Gepubliceerd op

Matías Haure

SterSterLege sterLege sterLege ster
4/10

I didn’t receive the product yet. I suggest to change SEUR in Spain most of the times they have problems. In this case they sent me a message telling me that the address wasn’t complete. And I’m sure you guys have the right data from when I bought the products

Product of service:
Clew Bindings and Nidecker Board

Gepubliceerd op

Antwoord Snowboards.eu

Good afternoon, Thank you for sharing your experience. We received your order on 30/01 and shipped it the same day. After that, several delivery attempts were made, but unfortunately the package could not be delivered successfully. For this reason, it was eventually delivered to a pickup point, where you can collect it. We’re sorry to hear that the delivery didn’t go as smoothly as expected and we truly appreciate your feedback, which we will take into account to improve our service.

Geantwoord op

Dylan

SterSterSterSterHalve ster
9/10

Great seller and good communication. Really tried to help me out

Product of service:
Jones Mountain Twin Snowboard

Gepubliceerd op

Alexandre Donato

Halve sterLege sterLege sterLege sterLege ster
1/10

sent wrong documentations to DPD, now my snowboard takes forever to get sent.

Product of service:
snowboard

Gepubliceerd op

Antwoord Snowboards.eu

Hi Alexandre, Thank you for your review. Unfortunately, something did go wrong with the documentation, and we sincerely apologize for this. Once we noticed the issue, we immediately forwarded the correct documents to DPD. Unfortunately, this meant the delivery took a bit longer than expected. We have already been in touch about this, but we would like to apologize again for the inconvenience.

Geantwoord op

Víctor Benet Montoro

SterSterSterSterSter
10/10

Perfect shop

Product of service:
Snow board

Gepubliceerd op

Leonis Zogu

SterLege sterLege sterLege sterLege ster
2/10

Not good, your site said 5 day shipping. Its now been 23 days and the snowboard is no where close to arrive according to tracking history. And support hasn't been helpful or compensating.

Product of service:
Snowboard, bindings and Shoes

Gepubliceerd op

Antwoord Snowboards.eu

Hi Leonis, Thank you for your review. Our apologies for the delay. I can confirm that an investigation was indeed in progress regarding the delivery of your package. Unfortunately, we are dependent on the carrier’s response time in such cases. In the meantime, we have been able to resolve the issue together with them, and both packages have now been delivered.

Geantwoord op

Jamie Gilbert

SterSterSterSterHalve ster
9/10

Good

Product of service:
Stomp pads

Gepubliceerd op

Olga Mo?ilnik

SterSterSterSterSter
10/10

Super

Product of service:
Gloves Dekane

Gepubliceerd op

RS

SterSterLege sterLege sterLege ster
4/10

Shipping took a longer time then expected. It was not clear from the website or order. Also got 19!! emails from DPD, crazy.

Product of service:
Demon edge tuner

Gepubliceerd op

Antwoord Snowboards.eu

Thank you for your review. I see that, due to unforeseen circumstances, your package took slightly longer to arrive than planned via DPD. This was caused by snowfall, which led to delays on DPD’s side, and as a result the delivery took four days. During this process, DPD kept you informed of the shipment status via email. In addition, we also stayed in contact with you by email to further update you on the status. The package has now been delivered to you in good order.

Geantwoord op

Oliver Hutton

SterSterSterSterSter
10/10

Excellent

Product of service:
Jones Men Rally Cat 162W

Gepubliceerd op

Reviews

Snowboards.eu verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Snowboards.eu heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 8.7/10
  • check415 verzamelde reviews
  • checkEerste review geschreven op 12 september 2019

Snowboards.eu

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
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1
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sadface
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sadface
5
sadface
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Net Promoter Score (NPS)=% Promoters - % Detractors

415 reviews

Igor Lijic

SterSterSterSterSter
10/10

Top

Product of service:
Nitro snowboard

Gepubliceerd op

Rania Giourmetaki

Halve sterLege sterLege sterLege sterLege ster
1/10

Worst ever

Product of service:
2 Anon M4S ski masks

Gepubliceerd op

Antwoord Snowboards.eu

Hi, We are very sorry to hear about your experience and truly apologize for the inconvenience this has caused. As soon as we became aware of the issue, we took immediate action to resolve it. The correct products are now on their way to you, and we hope they arrive quickly and in perfect condition. If there is anything further we can assist you with, please don’t hesitate to let us know. We appreciate your patience and the opportunity to make this right.

Geantwoord op

T.J.

SterSterSterSterSter
10/10

Great offer, fast delivery, sufficient payment options...what more could you want?

Product of service:
Snowboard

Gepubliceerd op

Mark

SterSterSterSterSter
10/10

Online bindingen gekocht bij deze winkel. Daarna fysiek de shop bezocht en nieuw bord plus schoenen gekocht💪

Product of service:
Bord, bindingen en schoenen

Gepubliceerd op

Jorg Luypaert

SterSterSterSterSter
10/10

Overall good. Would love if they add from witch year the snowboard is. Got a 2024 beta apx, while thinking it was the 2026.(Print almost the same)

Product of service:
Nidecker beta apx

Gepubliceerd op

Christy Lammerink

SterSterSterSterSter
10/10

Ik heb recent de shop bezocht omdat ik op zoek was naar nieuwe snowboard schoenen. Er hing een goede sfeer en de medewerkers hadden veel tijd en aandacht voor mijn vragen. Ze luisterden goed naar mijn wensen en bevindingen & ik ben 200% tevreden over mijn Bataleon boots die ik uiteindelijk geadviseerd kreeg. Daarnaast ook nog een mooie bril met verwisselbare lens meegenomen, die de ervaring bij het boarden bij zowel goed als minder goed zicht een stuk prettiger maakt! Tnx team :-)

Product of service:
Snowboard boots & Glasses

Gepubliceerd op

Matías Haure

SterSterLege sterLege sterLege ster
4/10

I didn’t receive the product yet. I suggest to change SEUR in Spain most of the times they have problems. In this case they sent me a message telling me that the address wasn’t complete. And I’m sure you guys have the right data from when I bought the products

Product of service:
Clew Bindings and Nidecker Board

Gepubliceerd op

Antwoord Snowboards.eu

Good afternoon, Thank you for sharing your experience. We received your order on 30/01 and shipped it the same day. After that, several delivery attempts were made, but unfortunately the package could not be delivered successfully. For this reason, it was eventually delivered to a pickup point, where you can collect it. We’re sorry to hear that the delivery didn’t go as smoothly as expected and we truly appreciate your feedback, which we will take into account to improve our service.

Geantwoord op

Dylan

SterSterSterSterHalve ster
9/10

Great seller and good communication. Really tried to help me out

Product of service:
Jones Mountain Twin Snowboard

Gepubliceerd op

Alexandre Donato

Halve sterLege sterLege sterLege sterLege ster
1/10

sent wrong documentations to DPD, now my snowboard takes forever to get sent.

Product of service:
snowboard

Gepubliceerd op

Antwoord Snowboards.eu

Hi Alexandre, Thank you for your review. Unfortunately, something did go wrong with the documentation, and we sincerely apologize for this. Once we noticed the issue, we immediately forwarded the correct documents to DPD. Unfortunately, this meant the delivery took a bit longer than expected. We have already been in touch about this, but we would like to apologize again for the inconvenience.

Geantwoord op

Víctor Benet Montoro

SterSterSterSterSter
10/10

Perfect shop

Product of service:
Snow board

Gepubliceerd op

Leonis Zogu

SterLege sterLege sterLege sterLege ster
2/10

Not good, your site said 5 day shipping. Its now been 23 days and the snowboard is no where close to arrive according to tracking history. And support hasn't been helpful or compensating.

Product of service:
Snowboard, bindings and Shoes

Gepubliceerd op

Antwoord Snowboards.eu

Hi Leonis, Thank you for your review. Our apologies for the delay. I can confirm that an investigation was indeed in progress regarding the delivery of your package. Unfortunately, we are dependent on the carrier’s response time in such cases. In the meantime, we have been able to resolve the issue together with them, and both packages have now been delivered.

Geantwoord op

Jamie Gilbert

SterSterSterSterHalve ster
9/10

Good

Product of service:
Stomp pads

Gepubliceerd op

Olga Mo?ilnik

SterSterSterSterSter
10/10

Super

Product of service:
Gloves Dekane

Gepubliceerd op

RS

SterSterLege sterLege sterLege ster
4/10

Shipping took a longer time then expected. It was not clear from the website or order. Also got 19!! emails from DPD, crazy.

Product of service:
Demon edge tuner

Gepubliceerd op

Antwoord Snowboards.eu

Thank you for your review. I see that, due to unforeseen circumstances, your package took slightly longer to arrive than planned via DPD. This was caused by snowfall, which led to delays on DPD’s side, and as a result the delivery took four days. During this process, DPD kept you informed of the shipment status via email. In addition, we also stayed in contact with you by email to further update you on the status. The package has now been delivered to you in good order.

Geantwoord op

Oliver Hutton

SterSterSterSterSter
10/10

Excellent

Product of service:
Jones Men Rally Cat 162W

Gepubliceerd op

Reviews

Snowboards.eu verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Snowboards.eu heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 8.7/10
  • check415 verzamelde reviews
  • checkEerste review geschreven op 12 september 2019

Snowboards.eu

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation