Feedback Company
363 reviews

Simon Rooks

SterSterSterSterSter
10/10

Great

Product of service:
Snowboard boots

Gepubliceerd op

fiona patuck

SterSterSterSterSter
10/10

I am a web user experience designer and researcher with 16 years of experience. I can offer a UX review if you need help improving your website?

Product of service:
Snowboard crash pants

Gepubliceerd op

Arnis

SterSterSterSterSter
10/10

Great experience=nice deals+excellent support

Product of service:
Nidecker Megalight

Gepubliceerd op

Andreas Johansson

SterSterSterSterSter
10/10

Fast delivery, everything went perfekt!

Product of service:
Union Atlas Kazu

Gepubliceerd op

Brandon

Halve sterLege sterLege sterLege sterLege ster
1/10

Terrible customer service experience. Ordered some equipment and then immediately cancelled the order because I wanted to get something else. They ended up finally returning my message 2 days later after everything was shipped and didn't address my concern at all and told me I need to pay to return the products now. Shop on Blue Tomato or Freshfamr.it These guys sucks.

Product of service:
Burton Ion Step On boots and Burton Step On Re:Flex orange

Gepubliceerd op

Antwoord Snowboards.eu

Dear Brandom, Thank you for taking the time to leave a review. We would still like to respond in order to share our side of the story as well. You placed an order on 1 December 2025 at 5:00 AM. Black Friday week is one of the busiest weeks of the year. During this period, our entire team works hard to ship all packages to customers as quickly as possible. Monday in particular was extremely busy, as we also had to process all weekend orders. For your understanding: we always finish packing orders before we start responding to emails. Yes, your package was shipped very quickly—before we had read your email. Our apologies for that. It feels very disappointing for us to receive a 1-star review while we are doing our best to ensure customers receive their orders as fast as possible. What actually went wrong? You can simply refuse the package, and it will automatically be returned to us. In short, I hope you can understand that during the busiest week of the year, we are not always able to respond to every email within 8 hours. What can we do for you now to ensure you are still satisfied with our service?

Geantwoord op

Erik Flybäck

SterSterSterSterHalve ster
9/10

Best price, quick shipping. Only issue is your shipping partner uses PostNord for delivery in Sweden. PostNord sucks hard but that’s not your fault.

Product of service:
Libtech DPR

Gepubliceerd op

Zuzana Kralova

SterSterSterSterHalve ster
9/10

All good

Product of service:
Burton Feelgood

Gepubliceerd op

Robert

SterSterSterSterSter
10/10

everything went very well, goods as described, delivery to Poland in 2 days, good job

Product of service:
union ultra bindings

Gepubliceerd op

Leon Vader

SterSterSterSterHalve ster
9/10

Outstanding. I bought a snowboard that was supposed to be delivered waxed. This wasn't the case, but I received a €15 refund for having the board waxed myself. It was a mistake at the depot, which was resolved quickly.

Product of service:
Snowboard

Gepubliceerd op

B Zwaan

SterSterSterSterSter
10/10

Great

Product of service:
Flow binding

Gepubliceerd op

Andrzej Chodacki

SterSterSterSterHalve ster
9/10

I ordered Nidecker bindings via online shop and everything went as promised - shipped to Poland the same day afternoon and arrived after 2 days, additionally Arno answered quickly all my questions via chat - great service at all !

Product of service:
Nidecker Supermatic

Gepubliceerd op

Björn Fischer

SterSterSterSterSter
10/10

Webpage is easy to use, fast delivery.

Product of service:
Snowboard bindings

Gepubliceerd op

Mateusz Martynek

SterSterSterSterHalve ster
9/10

Szybko i bez żadnych problemów

Product of service:
Plecak

Gepubliceerd op

Kristjan Jankovic

SterSterSterSterSter
10/10

Top

Product of service:
GNU Hyper 159w

Gepubliceerd op

Meijer

SterSterSterSterHalve ster
9/10

Great shop! Did help me really good with new snowboard boots. Another shop sold me boots, that where to small. Now I got new boots and fit perfect!

Product of service:
Snowboard boots

Gepubliceerd op

Reviews

Snowboards.eu verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Snowboards.eu heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 9.1/10
  • check363 verzamelde reviews
  • checkEerste review geschreven op 12 september 2019

Snowboards.eu

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
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passives00%
promoters00%
sadface
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5
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Net Promoter Score (NPS)=% Promoters - % Detractors

363 reviews

Simon Rooks

SterSterSterSterSter
10/10

Great

Product of service:
Snowboard boots

Gepubliceerd op

fiona patuck

SterSterSterSterSter
10/10

I am a web user experience designer and researcher with 16 years of experience. I can offer a UX review if you need help improving your website?

Product of service:
Snowboard crash pants

Gepubliceerd op

Arnis

SterSterSterSterSter
10/10

Great experience=nice deals+excellent support

Product of service:
Nidecker Megalight

Gepubliceerd op

Andreas Johansson

SterSterSterSterSter
10/10

Fast delivery, everything went perfekt!

Product of service:
Union Atlas Kazu

Gepubliceerd op

Brandon

Halve sterLege sterLege sterLege sterLege ster
1/10

Terrible customer service experience. Ordered some equipment and then immediately cancelled the order because I wanted to get something else. They ended up finally returning my message 2 days later after everything was shipped and didn't address my concern at all and told me I need to pay to return the products now. Shop on Blue Tomato or Freshfamr.it These guys sucks.

Product of service:
Burton Ion Step On boots and Burton Step On Re:Flex orange

Gepubliceerd op

Antwoord Snowboards.eu

Dear Brandom, Thank you for taking the time to leave a review. We would still like to respond in order to share our side of the story as well. You placed an order on 1 December 2025 at 5:00 AM. Black Friday week is one of the busiest weeks of the year. During this period, our entire team works hard to ship all packages to customers as quickly as possible. Monday in particular was extremely busy, as we also had to process all weekend orders. For your understanding: we always finish packing orders before we start responding to emails. Yes, your package was shipped very quickly—before we had read your email. Our apologies for that. It feels very disappointing for us to receive a 1-star review while we are doing our best to ensure customers receive their orders as fast as possible. What actually went wrong? You can simply refuse the package, and it will automatically be returned to us. In short, I hope you can understand that during the busiest week of the year, we are not always able to respond to every email within 8 hours. What can we do for you now to ensure you are still satisfied with our service?

Geantwoord op

Erik Flybäck

SterSterSterSterHalve ster
9/10

Best price, quick shipping. Only issue is your shipping partner uses PostNord for delivery in Sweden. PostNord sucks hard but that’s not your fault.

Product of service:
Libtech DPR

Gepubliceerd op

Zuzana Kralova

SterSterSterSterHalve ster
9/10

All good

Product of service:
Burton Feelgood

Gepubliceerd op

Robert

SterSterSterSterSter
10/10

everything went very well, goods as described, delivery to Poland in 2 days, good job

Product of service:
union ultra bindings

Gepubliceerd op

Leon Vader

SterSterSterSterHalve ster
9/10

Outstanding. I bought a snowboard that was supposed to be delivered waxed. This wasn't the case, but I received a €15 refund for having the board waxed myself. It was a mistake at the depot, which was resolved quickly.

Product of service:
Snowboard

Gepubliceerd op

B Zwaan

SterSterSterSterSter
10/10

Great

Product of service:
Flow binding

Gepubliceerd op

Andrzej Chodacki

SterSterSterSterHalve ster
9/10

I ordered Nidecker bindings via online shop and everything went as promised - shipped to Poland the same day afternoon and arrived after 2 days, additionally Arno answered quickly all my questions via chat - great service at all !

Product of service:
Nidecker Supermatic

Gepubliceerd op

Björn Fischer

SterSterSterSterSter
10/10

Webpage is easy to use, fast delivery.

Product of service:
Snowboard bindings

Gepubliceerd op

Mateusz Martynek

SterSterSterSterHalve ster
9/10

Szybko i bez żadnych problemów

Product of service:
Plecak

Gepubliceerd op

Kristjan Jankovic

SterSterSterSterSter
10/10

Top

Product of service:
GNU Hyper 159w

Gepubliceerd op

Meijer

SterSterSterSterHalve ster
9/10

Great shop! Did help me really good with new snowboard boots. Another shop sold me boots, that where to small. Now I got new boots and fit perfect!

Product of service:
Snowboard boots

Gepubliceerd op

Reviews

Snowboards.eu verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Snowboards.eu heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 9.1/10
  • check363 verzamelde reviews
  • checkEerste review geschreven op 12 september 2019

Snowboards.eu

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation