Feedback Company

Shop4Trac

9 /10

SterSterSterSterHalve ster

233 reviewsSchrijf review

checkbox94% beveelt Shop4Trac aan!

233 reviews

Matthew bates

Halve sterLege sterLege sterLege sterLege ster
1/10

Does not have import information easily accessible and delivery time is much slower than what you pay for

Gepubliceerd op

Antwoord Shop4Trac

Dear Matthews, Thank you for sharing your experience with us. We understand that unclear import information is frustrating, and we're using this feedback to improve how clearly we communicate this to customers in the future. As we ship to over 50 countries and import duties and taxes are set by individual governments, we choose the international standard of sending parcels as Delivered At Place. Regarding the delivery delay, we're sorry this did not meet the standard you expected. Most parcels make it on time. Unfortunately, once the parcels are handed over to our carriers, we are not able to affect delivery time anymore. But we will try to do better in the future. With kind regards, Lisa Shop4trac Team

Geantwoord op

James Gusler

SterSterSterLege sterLege ster
6/10

It was great until UPS showed up and said I had to pay 33.00 tariff fee, I wasn't expecting that I paid 70.00, I could have bought it for under 20.00 on dozens of eBay sites

Gepubliceerd op

Antwoord Shop4Trac

Dear James Gusler, We understand that this unexpected tariff fee is frustrating, and we are sorry to hear that you were disappointed. As a small company selling to over 50 countries we cannot keep up to date with all import taxes that governments decide to impose. We ship our packages via DAP (Delivered At Place) as is the international standard. Nevertheless, we will use your feedback to improve our international information provisioning to help prevent surprises like this in the future. With kind regards, Lisa Shop4trac Team

Geantwoord op

John Hendershott

SterLege sterLege sterLege sterLege ster
2/10

Price was good but never said there was a import fee

Gepubliceerd op

Donal Tobin

SterSterSterSterSter
10/10

Super

Gepubliceerd op

Antwoord Shop4Trac

Dear Donal Tobin, Thank you for the kind words! With kind regards, Lisa Shop4trac Team

Geantwoord op

Radek B?lina

SterSterSterSterSter
10/10

Mile překvapen nad rychlostí vyřízení objednávky

Gepubliceerd op

Antwoord Shop4Trac

Vážený pane Bělino, Vaší milé zpětné vazby si nesmírně vážíme, mnohokrát děkujeme. S pozdravem, Lisa Tým Shop4trac

Geantwoord op

wayne wilson

SterSterSterHalve sterLege ster
7/10

experience with company good ups delivery still has my package it was not delivered yet

Gepubliceerd op

Ethan Arca

SterSterSterSterLege ster
8/10

Happy with the company however packaging could be better the head gasket in my latest purchase arrived damage with folds and creases. Also parts with special fitting requirements need to include instructions like the pistons where the install arrow orientation is different from OEM. Otherwise im happy and will continue to make purchases

Gepubliceerd op

Antwoord Shop4Trac

Dear Ethan, Thank you for sharing your honest opinion with us. We sincerely apologize that the packaging for your head gasket was not sufficient, and we are committed to doing better next time to ensure your items arrive safely. We are glad we could clarify the specific details regarding the pistons during our contact. Your feedback is incredibly valuable, and we are strongly considering adding installation instructions to our pistons and other critical engine parts. With kind regards, Lisa Shop4trac Team

Geantwoord op

Ian Sloan

SterSterSterSterSter
10/10

Excellent

Gepubliceerd op

Antwoord Shop4Trac

Dear Ian, We really appreciate your kind feedback, thank you so much! With kind regards, Lisa Shop4trac Team

Geantwoord op

Teppo Järvinen

SterSterSterSterHalve ster
9/10

Fast delivery

Gepubliceerd op

Antwoord Shop4Trac

Dear Teppo, That means a great deal to us, thank you! With kind regards, Lisa Shop4trac Team

Geantwoord op

Veli Djepov

SterSterSterSterSter
10/10

Very good

Gepubliceerd op

Antwoord Shop4Trac

Dear Veli, That truly means a lot to us, thank you! With kind regards, Lisa Shop4trac Team

Geantwoord op

Stan Headrick

SterSterSterSterSter
10/10

Excellent company to do business with!

Gepubliceerd op

Antwoord Shop4Trac

Dear Stan, That truly means a lot to us, thank you! With kind regards, Lisa Shop4trac Team

Geantwoord op

Viktors Vansovics

SterSterSterSterHalve ster
9/10

Very good.

Gepubliceerd op

Antwoord Shop4Trac

Dear Mr. Vansovics, Thank you so much for the kind words, that genuinely means a lot to us! With kind regards, Lisa Shop4trac Team

Geantwoord op

DUBRAVKA CIKES

SterSterSterSterSter
10/10

Excellent

Gepubliceerd op

Antwoord Shop4Trac

Dear Dubravka, Thank you for the wonderful rating and kind words. We are thrilled to hear that your experience with us was excellent, and it means a great deal to our team to know we hit the mark. We look forward to serving you again soon. With kind regards, Lisa Shop4trac Team

Geantwoord op

Tony Harcrow

SterSterSterSterSter
10/10

GREAT experience! We searched the web for older tractor parts AND this was the ONLY place that had what we needed. It was located outside the U.S. which is where we live but upon reading customer reviews we decided to order. SO happy we placed that order! We received our order very fast, it was the exact part we needed. We are forever customers of Shop4Trac! A great place to shop!Thank you guys SO MUCH

Gepubliceerd op

Antwoord Shop4Trac

Dear Tony, What a wonderful message to receive! We are thrilled that we could be the ones to track down that hard-to-find part, and even more so that it reached you quickly and was exactly what you needed. Knowing that our inventory and customer reviews gave you the confidence to order from across the border truly means the world to our team. We look forward to being your go-to source for tractor parts for many years to come! With kind regards, Lisa Shop4trac Team

Geantwoord op

Peter Hallinder

SterSterSterSterHalve ster
9/10

quick response and delivery

Gepubliceerd op

Antwoord Shop4Trac

Dear Peter, Thank you for taking the time to share your experience. We are delighted to hear that our quick response and fast delivery made a positive impression. Getting orders out the door promptly is something our team takes real pride in, and it means a lot to know it made a difference for you. We look forward to serving you again. With kind regards, Lisa Shop4trac Team

Geantwoord op

Reviews

Shop4Trac verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Shop4Trac heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 9/10
  • check233 verzamelde reviews
  • checkEerste review geschreven op 4 augustus 2023

Shop4Trac

Shop4Trac is part of Snel Parts. We supply products that reach high standard quality requirements. Our suppliers are certified and the quality is tested to conform our expectations.

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

233 reviews

Matthew bates

Halve sterLege sterLege sterLege sterLege ster
1/10

Does not have import information easily accessible and delivery time is much slower than what you pay for

Gepubliceerd op

Antwoord Shop4Trac

Dear Matthews, Thank you for sharing your experience with us. We understand that unclear import information is frustrating, and we're using this feedback to improve how clearly we communicate this to customers in the future. As we ship to over 50 countries and import duties and taxes are set by individual governments, we choose the international standard of sending parcels as Delivered At Place. Regarding the delivery delay, we're sorry this did not meet the standard you expected. Most parcels make it on time. Unfortunately, once the parcels are handed over to our carriers, we are not able to affect delivery time anymore. But we will try to do better in the future. With kind regards, Lisa Shop4trac Team

Geantwoord op

James Gusler

SterSterSterLege sterLege ster
6/10

It was great until UPS showed up and said I had to pay 33.00 tariff fee, I wasn't expecting that I paid 70.00, I could have bought it for under 20.00 on dozens of eBay sites

Gepubliceerd op

Antwoord Shop4Trac

Dear James Gusler, We understand that this unexpected tariff fee is frustrating, and we are sorry to hear that you were disappointed. As a small company selling to over 50 countries we cannot keep up to date with all import taxes that governments decide to impose. We ship our packages via DAP (Delivered At Place) as is the international standard. Nevertheless, we will use your feedback to improve our international information provisioning to help prevent surprises like this in the future. With kind regards, Lisa Shop4trac Team

Geantwoord op

John Hendershott

SterLege sterLege sterLege sterLege ster
2/10

Price was good but never said there was a import fee

Gepubliceerd op

Donal Tobin

SterSterSterSterSter
10/10

Super

Gepubliceerd op

Antwoord Shop4Trac

Dear Donal Tobin, Thank you for the kind words! With kind regards, Lisa Shop4trac Team

Geantwoord op

Radek B?lina

SterSterSterSterSter
10/10

Mile překvapen nad rychlostí vyřízení objednávky

Gepubliceerd op

Antwoord Shop4Trac

Vážený pane Bělino, Vaší milé zpětné vazby si nesmírně vážíme, mnohokrát děkujeme. S pozdravem, Lisa Tým Shop4trac

Geantwoord op

wayne wilson

SterSterSterHalve sterLege ster
7/10

experience with company good ups delivery still has my package it was not delivered yet

Gepubliceerd op

Ethan Arca

SterSterSterSterLege ster
8/10

Happy with the company however packaging could be better the head gasket in my latest purchase arrived damage with folds and creases. Also parts with special fitting requirements need to include instructions like the pistons where the install arrow orientation is different from OEM. Otherwise im happy and will continue to make purchases

Gepubliceerd op

Antwoord Shop4Trac

Dear Ethan, Thank you for sharing your honest opinion with us. We sincerely apologize that the packaging for your head gasket was not sufficient, and we are committed to doing better next time to ensure your items arrive safely. We are glad we could clarify the specific details regarding the pistons during our contact. Your feedback is incredibly valuable, and we are strongly considering adding installation instructions to our pistons and other critical engine parts. With kind regards, Lisa Shop4trac Team

Geantwoord op

Ian Sloan

SterSterSterSterSter
10/10

Excellent

Gepubliceerd op

Antwoord Shop4Trac

Dear Ian, We really appreciate your kind feedback, thank you so much! With kind regards, Lisa Shop4trac Team

Geantwoord op

Teppo Järvinen

SterSterSterSterHalve ster
9/10

Fast delivery

Gepubliceerd op

Antwoord Shop4Trac

Dear Teppo, That means a great deal to us, thank you! With kind regards, Lisa Shop4trac Team

Geantwoord op

Veli Djepov

SterSterSterSterSter
10/10

Very good

Gepubliceerd op

Antwoord Shop4Trac

Dear Veli, That truly means a lot to us, thank you! With kind regards, Lisa Shop4trac Team

Geantwoord op

Stan Headrick

SterSterSterSterSter
10/10

Excellent company to do business with!

Gepubliceerd op

Antwoord Shop4Trac

Dear Stan, That truly means a lot to us, thank you! With kind regards, Lisa Shop4trac Team

Geantwoord op

Viktors Vansovics

SterSterSterSterHalve ster
9/10

Very good.

Gepubliceerd op

Antwoord Shop4Trac

Dear Mr. Vansovics, Thank you so much for the kind words, that genuinely means a lot to us! With kind regards, Lisa Shop4trac Team

Geantwoord op

DUBRAVKA CIKES

SterSterSterSterSter
10/10

Excellent

Gepubliceerd op

Antwoord Shop4Trac

Dear Dubravka, Thank you for the wonderful rating and kind words. We are thrilled to hear that your experience with us was excellent, and it means a great deal to our team to know we hit the mark. We look forward to serving you again soon. With kind regards, Lisa Shop4trac Team

Geantwoord op

Tony Harcrow

SterSterSterSterSter
10/10

GREAT experience! We searched the web for older tractor parts AND this was the ONLY place that had what we needed. It was located outside the U.S. which is where we live but upon reading customer reviews we decided to order. SO happy we placed that order! We received our order very fast, it was the exact part we needed. We are forever customers of Shop4Trac! A great place to shop!Thank you guys SO MUCH

Gepubliceerd op

Antwoord Shop4Trac

Dear Tony, What a wonderful message to receive! We are thrilled that we could be the ones to track down that hard-to-find part, and even more so that it reached you quickly and was exactly what you needed. Knowing that our inventory and customer reviews gave you the confidence to order from across the border truly means the world to our team. We look forward to being your go-to source for tractor parts for many years to come! With kind regards, Lisa Shop4trac Team

Geantwoord op

Peter Hallinder

SterSterSterSterHalve ster
9/10

quick response and delivery

Gepubliceerd op

Antwoord Shop4Trac

Dear Peter, Thank you for taking the time to share your experience. We are delighted to hear that our quick response and fast delivery made a positive impression. Getting orders out the door promptly is something our team takes real pride in, and it means a lot to know it made a difference for you. We look forward to serving you again. With kind regards, Lisa Shop4trac Team

Geantwoord op

Reviews

Shop4Trac verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Shop4Trac heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 9/10
  • check233 verzamelde reviews
  • checkEerste review geschreven op 4 augustus 2023

Shop4Trac

Shop4Trac is part of Snel Parts. We supply products that reach high standard quality requirements. Our suppliers are certified and the quality is tested to conform our expectations.

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation