Reviews

9.7 / 10
1805 reviews
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100% of the customers recommend this company.

1805 Reviews

Mel tjeng

10/10

I was recommended to reach out to this company and it did not disappoint. I left an email inquiry and Estelle reached out. She is literally THE BEST!! She is very thoughtful in planning our... I was recommended to reach out to this company and it did not disappoint. I left an email inquiry and Estelle reached out. She is literally THE BEST!! She is very thoughtful in planning our itinerary when I explained the kind of experience we want within our budget (photography focused and also trying to get authentic experience that’s less commercialized). Estelle is also very responsive and communicative, easy to talk to and definitely able to guide and give us answers on some of our questions in regards to the itinerary. She’s the epitome of how travel agents should be!!

We did reach out to multiple travel agent for our South Africa trip and Estelle is the only one who went above and beyond, extra kudos for her to actually give us a call and actually talk to us instead of just emailing. Everything is thought through and we’re very excited for our upcoming trip now that the itinerary has been finalized!!

Highly recommend this company and do reach out for Estelle!!!


Stefanie de Saude Darbandi

10/10

My experience with Estelle Toerien has been stellar. She is friendly, polite, professional and very responsive. She has gone beyond the call of duty in assisting my family and I in our holiday... My experience with Estelle Toerien has been stellar. She is friendly, polite, professional and very responsive. She has gone beyond the call of duty in assisting my family and I in our holiday reservations. I cant recall the last time I received such amazing service from a competent person. I salute her for her commitment to service delivery and I hope that she is appropriately rewarded. She's a gem!


Laura Griffith

9/10

My experience with ASG has been a pleasant one especially when dealing with Dominic. We had a few issues along the way that Dominic was more than happy to sort out. His constant contact and positive... My experience with ASG has been a pleasant one especially when dealing with Dominic. We had a few issues along the way that Dominic was more than happy to sort out. His constant contact and positive manor was a delight and we hope to visit SA using ASG in the future!

Reply African Safari Group:

Dear Laura,
Thank you so much for your kind words.
Your patience and teamwork in resolving the glitches have been much appreciated and we can't wait welcoming you to Africa in the near future.


Sue Brown

9/10

Very good


Patti Legg

10/10

Excellent service, prompt feedback, and a good understanding of our requirements.


Angela Hajimarkos

10/10

Excellent


Lerato M

10/10

Excellent, timeous, friendly and personalized experience from Esleen Cloete!!


Michael Greeen

10/10

Excellent


None

9/10

100% satisfied- Mikhail never missed a trick. He did all and more than expected, and with grace and the utmost hospitality.


Regan James

10/10

My reservation specialist was Zanel Potgieter and she was FANTASTIC! She helped answer every question I asked and there were about 100! As well as gave me a variety of options. Really really... My reservation specialist was Zanel Potgieter and she was FANTASTIC! She helped answer every question I asked and there were about 100! As well as gave me a variety of options. Really really satisfied with the service and got a lovely lodge at a great price! Thank you Zanel!