Reviews

9.7 / 10
1620 reviews
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100% of the customers recommend this company.

1620 Reviews

Carlos Motta

10/10

Amazing service! Thanks Kim to be so incredible!


Valentina

10/10

Absolutely Fantastic!


JS

10/10

Got really good recommendations and help from Zanél. Prompt with her replies and helped us booked a wonderful safari trip for our honeymoon.


Mikael Arkevret and Ellenor Söderlund

10/10

Very well organized great choice of lodges


ERIK AVENATI

10/10

I booked at Thornybush Serondella Lodge and was fully satisfied with the very professional and effective service rendered by Rudi de Vries and his team. I would recommend without any hesitation!


Anonymously

9/10

Solid information on safari planning - comforting when planning a type of trip we've never planned for ourselves


Anonymously

10/10

Great!


Esther Haaksman

6/10

Bianka was supportive on my questions, what I did not like is the fact that I had to pay the credit card costs, I have never seen this before and this was quite an amount. Most probably this is... Bianka was supportive on my questions, what I did not like is the fact that I had to pay the credit card costs, I have never seen this before and this was quite an amount. Most probably this is detailed in your T&C but it would be nice to detail this better as if I would have known upfront I would have not booked, this is also the reason why I have not booked anything else

Reply African Safari Group:

Good Day Esther We acknowledge your concern and have passed it on to the finance department. I am however fully aware that our Financial Controller is in contact with you VIA email at this point... Good Day Esther We acknowledge your concern and have passed it on to the finance department. I am however fully aware that our Financial Controller is in contact with you VIA email at this point in time. Please also note that hat the charges that have been levied on your card would have come directly from your bank and African Safari Group has no influence over this. In addition, our bank has no influence over this. It is standard practice for banks to charge fees to the cardholder on transactions with Foreign Merchants. We hope that Nicole has managed to answer all your questions thus far. If we can be of any further assistance, please do not hesitate to contact us.


Lori Alexander

10/10

Amazing! Samantha was very professional and provided exceptional response to our requests.


Anonymously

10/10

Great