Outstanding service. We booked our trip to South Africa directly with African safari group. I came across the agency by chance and I’m glad I did. Shaun was very responsive and built an itinerary...Outstanding service. We booked our trip to South Africa directly with African safari group. I came across the agency by chance and I’m glad I did. Shaun was very responsive and built an itinerary for my husband and I according to our preferences. The Itinerary was perfect, we enjoyed our hotels in Cape Town and Franschhoek. The highlight of our trip was the safari at Leopard Hills. Everything about it was special from the dedicated staff to fantastic game drives and meeting wonderful people. It was an unforgettable trip and one that we thought would be a bucket list trip and done. In our way back we were already thinking about coming back to South Africa. It’s a special place.
Aura
10/10
Amazingly helpful!
Jeffrey Roberts
10/10
Heidi was very helpful and very knowledgeable. It was a pleasure and easy to organise our trip which we will be doing in May this year because of Heidi. Heidi was always sending emails and...Heidi was very helpful and very knowledgeable. It was a pleasure and easy to organise our trip which we will be doing in May this year because of Heidi. Heidi was always sending emails and also would call me on WhatsApp. I would recommend Heidi to friends and family in Brisbane who would be interested in travelling to Africa, I wish Heidi all the very best for the future in her job and also in her family.👍🏼👍🏼
Neil Walters
10/10
Our experience was very good, in particular the understanding of our requirements, the knowledge from the ASG team (Tanatswa in particular) and the responses and care taken to attend to our request...Our experience was very good, in particular the understanding of our requirements, the knowledge from the ASG team (Tanatswa in particular) and the responses and care taken to attend to our request and booking was truly first class.
Pat B
10/10
Easy to work with and very responsive
Marieke Zijderveld
9/10
We were well assisted throughout the booking, received quick answers to our questions and they thought along well in terms of possibilities.
Cheryl Sexton
10/10
A wonderful experience where I felt heard and in very capable patient hands which has led me to booking a dream holiday for family and friends.
Terry Conroy
10/10
Outstanding
Sareen Ali
10/10
Amazing experience, easy to plan a trip and have everything set.
Juan M. Palacios
10/10
Working with Shaun was great…we tend to book all of our trips ourselves, but given everything we wanted to do in South Africa and all the options out there, it felt overwhelming. Once we contacted...Working with Shaun was great…we tend to book all of our trips ourselves, but given everything we wanted to do in South Africa and all the options out there, it felt overwhelming. Once we contacted Shaun, everything was so smooth, he sent us a very customized plan based on number days, budget, etc. and was super responsive and flexible when we had questions, look for other ideas, etc. We just came back and had a wonderful holiday…now in our top 3 for sure.
