Feedback Company

African Safari Group

9.7 /10

SterSterSterSterSter

2571 reviewsSchrijf review

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2571 reviews

Alexander

SterSterSterSterSter
10/10

Great! Very good service from Caren!

Gepubliceerd op

Reilly

SterSterSterSterSter
10/10

I’ve been working with Shanel for a few weeks and it has been nothing, but a positive experience! She was incredibly patient while I made changes and was worked with me around the clock to build the perfect itinerary. We customized our trip to exactly what we wanted and we couldn’t have done it without Shanel!

Gepubliceerd op

Andrew McCormick

SterSterSterSterSter
10/10

During the planning stage, Suné has been amazingly quick, efficient and intuitive. We feel confident that it's going to be a great experience.

Gepubliceerd op

Kasia

SterSterSterSterSter
10/10

Tracey was lovely to liaise with! She was very prompt at answering questions as well as super helpful and accommodating in finding out additional information about several lodges. Highly recommend, looking forward to the trip!

Gepubliceerd op

Barbara Gonalves

SterSterSterSterSter
10/10

I had a wonderful experience with Tracey Robinson service. She explained everything clearly and was extremely patient throughout the whole process. It actually took us several days almost a full week to decide on the safari location I would choose with my partner, and she never rushed us. She gave us multiple options, answered all our questions, and guided us step by step with so much patience and professionalism. She was truly amazing. We haven’t done the safari yet, it will only happen in June this year, but so far I only have great things to say about this company. I’m very happy with the customer service, the entire process, and the prices offered. I highly recommend them and would definitely suggest their service to anyone planning a safari.

Gepubliceerd op

Jordan

SterSterSterSterSter
10/10

Whole experience booking was great. From the first message with Romy she was always extremely responsive and willing to help. She initially offered two lodges, however, did not stop there and continued to follow up with more options after showing how much effort went into the planning. Nothing ever felt like too much trouble, and her advice made the whole process feel easy and stress-free. Really appreciated the patience, honesty and support throughout and I highly recommend working with her!

Gepubliceerd op

Sally

SterSterSterSterSter
10/10

Everything was absolutely perfect from start to finish! Henry did a fabulous job laying out our safari options and we were incredibly happy with all aspects of our trip. I'd highly recommend Henry (and we did as friends have already booked 2 safaris with him) and all those we dealt with at the company.

Gepubliceerd op

Jeff

SterSterSterSterHalve ster
9/10

Great experience with the booking. Jaun’d quick response and recommendations are excellent. 5 stars services. Highly recommended.

Gepubliceerd op

Beth

SterSterSterSterHalve ster
9/10

Colleen was fabulous in every way! She was incredibly patient with me, very knowledgable, and made the entire experience of selecting a safari a pleasant one!

Gepubliceerd op

Tiffany

SterSterSterSterSter
10/10

Super fast, thoughtful and pleasant service from Grant! I appreciated the time invested into knowing my needs and plans as a traveller! He followed up with me well ahead and provided suggestions and lots of help:) Overall a super smooth process and I would 100% recommend Africa Safari Group to my friends & family thanks to Grant! :D

Gepubliceerd op

Dhruv Gairola

SterSterSterSterSter
10/10

I loved interacting with Shanel. Very responsive and helpful! Thank you!

Gepubliceerd op

Daniel Kennedy

SterSterSterSterSter
10/10

Dalene was extremely patient and very helpful. Prompt, very helpful, courteous, friendly and honest. No “up-selling” pressure and no judgement when I admitted I cant afford most lodges. She helped us find something my bank didn't laugh at. We’re going to Africa!

Gepubliceerd op

Suzanne Ogden

SterSterSterSterSter
10/10

I had a great experience with Suni in the planning of our first safari. She was able to find camps in Sabi Sands and Timbavati within our preferences. The amazing part is her quick response and success finding itineraries. I also love the portal access with all the information needed in one place. Only glitch was in processing payment using the Turnstay platform. I wasn't surprised since I've experienced this difficultly in other countries and foreign transactions.

Gepubliceerd op

Kristen

SterSterSterSterSter
10/10

Christie really listened to learn what kind of experience we want and what our preferences are. She selected lodging and logistics options that have us counting down the days until our trip. We’re wowed and grateful.

Gepubliceerd op

Nadja

SterSterSterSterSter
10/10

Great support to get to the right experience by Coanel

Gepubliceerd op

Reviews

African Safari Group verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

African Safari Group heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 9.7/10
  • check2571 verzamelde reviews
  • checkEerste review geschreven op 1 juli 2016

African Safari Group

African Safari Group (ASG) is a Premier Inbound Travel Agent, covering both Southern and East Africa's best safari experiences and luxury accommodation. Our understanding of our guest's needs, combined with extensive product and destination knowledge, makes us specialists in building tailor-made itineraries that accurately match customer expectation, delivering stress & hassle-free experiences.

Contact

African Safari Group

14 Green Way, Mountainside,

7140 Gordon's Bay

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
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2571 reviews

Alexander

SterSterSterSterSter
10/10

Great! Very good service from Caren!

Gepubliceerd op

Reilly

SterSterSterSterSter
10/10

I’ve been working with Shanel for a few weeks and it has been nothing, but a positive experience! She was incredibly patient while I made changes and was worked with me around the clock to build the perfect itinerary. We customized our trip to exactly what we wanted and we couldn’t have done it without Shanel!

Gepubliceerd op

Andrew McCormick

SterSterSterSterSter
10/10

During the planning stage, Suné has been amazingly quick, efficient and intuitive. We feel confident that it's going to be a great experience.

Gepubliceerd op

Kasia

SterSterSterSterSter
10/10

Tracey was lovely to liaise with! She was very prompt at answering questions as well as super helpful and accommodating in finding out additional information about several lodges. Highly recommend, looking forward to the trip!

Gepubliceerd op

Barbara Gonalves

SterSterSterSterSter
10/10

I had a wonderful experience with Tracey Robinson service. She explained everything clearly and was extremely patient throughout the whole process. It actually took us several days almost a full week to decide on the safari location I would choose with my partner, and she never rushed us. She gave us multiple options, answered all our questions, and guided us step by step with so much patience and professionalism. She was truly amazing. We haven’t done the safari yet, it will only happen in June this year, but so far I only have great things to say about this company. I’m very happy with the customer service, the entire process, and the prices offered. I highly recommend them and would definitely suggest their service to anyone planning a safari.

Gepubliceerd op

Jordan

SterSterSterSterSter
10/10

Whole experience booking was great. From the first message with Romy she was always extremely responsive and willing to help. She initially offered two lodges, however, did not stop there and continued to follow up with more options after showing how much effort went into the planning. Nothing ever felt like too much trouble, and her advice made the whole process feel easy and stress-free. Really appreciated the patience, honesty and support throughout and I highly recommend working with her!

Gepubliceerd op

Sally

SterSterSterSterSter
10/10

Everything was absolutely perfect from start to finish! Henry did a fabulous job laying out our safari options and we were incredibly happy with all aspects of our trip. I'd highly recommend Henry (and we did as friends have already booked 2 safaris with him) and all those we dealt with at the company.

Gepubliceerd op

Jeff

SterSterSterSterHalve ster
9/10

Great experience with the booking. Jaun’d quick response and recommendations are excellent. 5 stars services. Highly recommended.

Gepubliceerd op

Beth

SterSterSterSterHalve ster
9/10

Colleen was fabulous in every way! She was incredibly patient with me, very knowledgable, and made the entire experience of selecting a safari a pleasant one!

Gepubliceerd op

Tiffany

SterSterSterSterSter
10/10

Super fast, thoughtful and pleasant service from Grant! I appreciated the time invested into knowing my needs and plans as a traveller! He followed up with me well ahead and provided suggestions and lots of help:) Overall a super smooth process and I would 100% recommend Africa Safari Group to my friends & family thanks to Grant! :D

Gepubliceerd op

Dhruv Gairola

SterSterSterSterSter
10/10

I loved interacting with Shanel. Very responsive and helpful! Thank you!

Gepubliceerd op

Daniel Kennedy

SterSterSterSterSter
10/10

Dalene was extremely patient and very helpful. Prompt, very helpful, courteous, friendly and honest. No “up-selling” pressure and no judgement when I admitted I cant afford most lodges. She helped us find something my bank didn't laugh at. We’re going to Africa!

Gepubliceerd op

Suzanne Ogden

SterSterSterSterSter
10/10

I had a great experience with Suni in the planning of our first safari. She was able to find camps in Sabi Sands and Timbavati within our preferences. The amazing part is her quick response and success finding itineraries. I also love the portal access with all the information needed in one place. Only glitch was in processing payment using the Turnstay platform. I wasn't surprised since I've experienced this difficultly in other countries and foreign transactions.

Gepubliceerd op

Kristen

SterSterSterSterSter
10/10

Christie really listened to learn what kind of experience we want and what our preferences are. She selected lodging and logistics options that have us counting down the days until our trip. We’re wowed and grateful.

Gepubliceerd op

Nadja

SterSterSterSterSter
10/10

Great support to get to the right experience by Coanel

Gepubliceerd op

Reviews

African Safari Group verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

African Safari Group heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 9.7/10
  • check2571 verzamelde reviews
  • checkEerste review geschreven op 1 juli 2016

African Safari Group

African Safari Group (ASG) is a Premier Inbound Travel Agent, covering both Southern and East Africa's best safari experiences and luxury accommodation. Our understanding of our guest's needs, combined with extensive product and destination knowledge, makes us specialists in building tailor-made itineraries that accurately match customer expectation, delivering stress & hassle-free experiences.

Contact

African Safari Group

14 Green Way, Mountainside,

7140 Gordon's Bay

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation