Feedback Company
595 reviews

Ulla Rahunen

SterSterSterSterHalve ster
9/10

Our guide was super😍

Gepubliceerd op

Rudolf

SterSterSterSterSter
10/10

Absolute professionalism from the guide, exceptional helpfulness, customer-oriented attitude,

Gepubliceerd op

Rosa María Taylor

SterSterSterHalve sterLege ster
7/10

Fue muy buena excelente atención y cosas muy bellas pero les compré un reloj y me lo cobraron $100 e más me dijeron que todos costaban $300 E y por lar prisas de que me dejaba el bus del tour no revisé y me cargaron $100 E más

Gepubliceerd op

Dave

SterSterSterSterSter
10/10

We had a fantastic experience with Angela.

Gepubliceerd op

Albert Schot

SterLege sterLege sterLege sterLege ster
2/10

No so good

Gepubliceerd op

peter smit

SterSterSterSterLege ster
8/10

Very pleasant but....

Gepubliceerd op

Catalin

SterSterSterSterHalve ster
9/10

Amesing

Gepubliceerd op

Congting Qi

SterSterSterLege sterLege ster
6/10

We were treated with respect during our visit. However, some of the information provided to us appears difficult to verify. For example, we were told that you still supply diamonds to the royal family and that the diamond I purchased is of exceptional quality, ranking among the top 1% of diamonds each year. Furthermore, after comparing the price of my ring with Tiffany & Co. rings of similar diamond quality and size, I have serious concerns that I may have paid significantly more than its fair market value.

Gepubliceerd op

Antwoord Royal Coster Diamonds EN

Dear Congting, Thank you for sharing your feedback. We understand your concerns and would like to clarify the difference between your diamond and a traditional round brilliant-cut diamond. Your ring features a Royal 201 diamond, which has 201 facets, compared with the 57 facets of a traditional brilliant-cut diamond. Creating this cut requires additional craftsmanship and results in a greater loss of the original rough diamond during polishing. These factors contribute to its higher price compared with a traditional brilliant-cut diamond of similar size and grading. We would be happy to explain the characteristics of your diamond in more detail and answer any further questions you may have. Kind regards, Royal Coster Diamonds

Geantwoord op

Andrea Thornton

SterSterSterSterHalve ster
9/10

We had a lovely visit with Monique. She was informative, friendly and not pushy. We ended up purchasing a beautiful diamond and had it set in a ring so it could be worn right away. What a great momento of our trip along with a handsome watch my husband will actually wear.

Gepubliceerd op

René Schokker

SterSterLege sterLege sterLege ster
4/10

Medium

Gepubliceerd op

Carol Bastian

SterSterSterSterSter
10/10

A good one

Gepubliceerd op

Ofelia Alexander

SterSterSterSterLege ster
8/10

Love my watch unfortunately it feels tight and because I was in a tour had to leave without trying . I suggest you have a soft measuring tape to find the best fit .

Gepubliceerd op

Antwoord Royal Coster Diamonds EN

Dear Ofelia, Thank you for your feedback. We’re pleased to hear you love your watch, though we’re sorry the fit feels too tight. We appreciate your suggestion about using a soft measuring tape and will share it with our team to help improve our service. Kind regards, Royal Coster Diamonds

Geantwoord op

Gerhard Kratzer

SterSterSterSterSter
10/10

A very heartly welcome followed by an really supporting advice given by our Advisor Ms. Chie Ichihara unterstanding perfectly what we wanted. We were looking for both an upgrade for the diamond as the setting we brought with us, and both were satisfied perfectly.

Gepubliceerd op

Mickey Powell

SterSterSterSterSter
10/10

Informative,educational and enjoyable. All presented professionally by a very smart and entertaining representative.

Gepubliceerd op

Rachael James

SterSterSterSterHalve ster
9/10

Excellent customer service and support from Paula (Paola).

Gepubliceerd op

Reviews

Royal Coster Diamonds EN verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Royal Coster Diamonds EN heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 9,5/10
  • check595 verzamelde reviews
  • checkEerste review geschreven op 25 april 2024

Royal Coster Diamonds EN

Royal Coster Diamonds is the oldest diamond cutting company in the world. The Amsterdam diamond house is known for its craftsmanship, passion, a large stock of high-quality diamonds and a personal approach. Located on the Museumplein in Amsterdam, we are at your service for diamond jewelry, high-end watches, tours and workshops

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
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promoters00%
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Net Promoter Score (NPS)=% Promoters - % Detractors

595 reviews

Ulla Rahunen

SterSterSterSterHalve ster
9/10

Our guide was super😍

Gepubliceerd op

Rudolf

SterSterSterSterSter
10/10

Absolute professionalism from the guide, exceptional helpfulness, customer-oriented attitude,

Gepubliceerd op

Rosa María Taylor

SterSterSterHalve sterLege ster
7/10

Fue muy buena excelente atención y cosas muy bellas pero les compré un reloj y me lo cobraron $100 e más me dijeron que todos costaban $300 E y por lar prisas de que me dejaba el bus del tour no revisé y me cargaron $100 E más

Gepubliceerd op

Dave

SterSterSterSterSter
10/10

We had a fantastic experience with Angela.

Gepubliceerd op

Albert Schot

SterLege sterLege sterLege sterLege ster
2/10

No so good

Gepubliceerd op

peter smit

SterSterSterSterLege ster
8/10

Very pleasant but....

Gepubliceerd op

Catalin

SterSterSterSterHalve ster
9/10

Amesing

Gepubliceerd op

Congting Qi

SterSterSterLege sterLege ster
6/10

We were treated with respect during our visit. However, some of the information provided to us appears difficult to verify. For example, we were told that you still supply diamonds to the royal family and that the diamond I purchased is of exceptional quality, ranking among the top 1% of diamonds each year. Furthermore, after comparing the price of my ring with Tiffany & Co. rings of similar diamond quality and size, I have serious concerns that I may have paid significantly more than its fair market value.

Gepubliceerd op

Antwoord Royal Coster Diamonds EN

Dear Congting, Thank you for sharing your feedback. We understand your concerns and would like to clarify the difference between your diamond and a traditional round brilliant-cut diamond. Your ring features a Royal 201 diamond, which has 201 facets, compared with the 57 facets of a traditional brilliant-cut diamond. Creating this cut requires additional craftsmanship and results in a greater loss of the original rough diamond during polishing. These factors contribute to its higher price compared with a traditional brilliant-cut diamond of similar size and grading. We would be happy to explain the characteristics of your diamond in more detail and answer any further questions you may have. Kind regards, Royal Coster Diamonds

Geantwoord op

Andrea Thornton

SterSterSterSterHalve ster
9/10

We had a lovely visit with Monique. She was informative, friendly and not pushy. We ended up purchasing a beautiful diamond and had it set in a ring so it could be worn right away. What a great momento of our trip along with a handsome watch my husband will actually wear.

Gepubliceerd op

René Schokker

SterSterLege sterLege sterLege ster
4/10

Medium

Gepubliceerd op

Carol Bastian

SterSterSterSterSter
10/10

A good one

Gepubliceerd op

Ofelia Alexander

SterSterSterSterLege ster
8/10

Love my watch unfortunately it feels tight and because I was in a tour had to leave without trying . I suggest you have a soft measuring tape to find the best fit .

Gepubliceerd op

Antwoord Royal Coster Diamonds EN

Dear Ofelia, Thank you for your feedback. We’re pleased to hear you love your watch, though we’re sorry the fit feels too tight. We appreciate your suggestion about using a soft measuring tape and will share it with our team to help improve our service. Kind regards, Royal Coster Diamonds

Geantwoord op

Gerhard Kratzer

SterSterSterSterSter
10/10

A very heartly welcome followed by an really supporting advice given by our Advisor Ms. Chie Ichihara unterstanding perfectly what we wanted. We were looking for both an upgrade for the diamond as the setting we brought with us, and both were satisfied perfectly.

Gepubliceerd op

Mickey Powell

SterSterSterSterSter
10/10

Informative,educational and enjoyable. All presented professionally by a very smart and entertaining representative.

Gepubliceerd op

Rachael James

SterSterSterSterHalve ster
9/10

Excellent customer service and support from Paula (Paola).

Gepubliceerd op

Reviews

Royal Coster Diamonds EN verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Royal Coster Diamonds EN heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 9,5/10
  • check595 verzamelde reviews
  • checkEerste review geschreven op 25 april 2024

Royal Coster Diamonds EN

Royal Coster Diamonds is the oldest diamond cutting company in the world. The Amsterdam diamond house is known for its craftsmanship, passion, a large stock of high-quality diamonds and a personal approach. Located on the Museumplein in Amsterdam, we are at your service for diamond jewelry, high-end watches, tours and workshops

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation