Reviews

Parkhero

7.8 / 10
88 reviews
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84% of the customers recommend this company.

88 Reviews

Keith R Sims

9/10

`So easy to book

What would you improve about the website?

Nothing


Anonymously

10/10

Yes

What would you improve about the website?

Nothing


Anonymously

1/10

Ok

What would you improve about the website?

No contact phone number

Reply Parkhero:

Hello,
Thank you for taking the time to provide your feedback.
Unfortunately we do not have a telephone number at the moment, but do provide rapid customer service via email...
Hello,
Thank you for taking the time to provide your feedback.
Unfortunately we do not have a telephone number at the moment, but do provide rapid customer service via email (info@parkhero.co.uk).
Best wishes,
Matt.


Geoff

7/10

Quiet happy with the web site and booking arrangements.
One complaint was that it was not apparent when booking that the shuttle was available but incurred a £3 cost per person each way.

What would you improve about the website?

Include the shuttle cost prior to payment

Reply Parkhero:

Hi Geoff,
Thank you for taking the time to provide us with a review, we really appreciate your feedback.
The cost of the shuttle is stated on the product page under 'Using Cambridge Hotel...
Hi Geoff,
Thank you for taking the time to provide us with a review, we really appreciate your feedback.
The cost of the shuttle is stated on the product page under 'Using Cambridge Hotel Park and Ride Gatwick Airport'. However, we now realise that this information is not clear enough and are working to improve it for the future.
Best wishes,
Matt.


Frederick Robb

8/10

Yes did not know that it includes a valat therefore the price seems a bit expensive

What would you improve about the website?

The price per day

Reply Parkhero:

Hi Frederick,
Thank you for taking the time to leave us a review, we really appreciate the feedback!
We strive to provide you with as many different parking options as possible with a range...
Hi Frederick,
Thank you for taking the time to leave us a review, we really appreciate the feedback!
We strive to provide you with as many different parking options as possible with a range of different prices.
The type of parking is indicated on the results page next to the logo and in the description on the product page. However, thank you for pointing this out. We will work to make the product type clearer on the website for the future.
Best wishes,
Matt.


Anonymously

10/10

Yes

What would you improve about the website?

nothimg


trevor morris

10/10

All spot on

What would you improve about the website?

nothing


wudy

9/10

?I found it very easy to book my parking on line

What would you improve about the website?

I would like to see google earth on your site or at least the coordinate how to get there as more and more cars now have sat navs

Reply Parkhero:

Thank you for your feedback, we really appreciate it. Implementing Google Earth is something we want to do in the near future.
Best wishes,
The Parkhero Team