Feedback Company

Origin - luxury wallcoverings

6.1 /10

SterSterSterLege sterLege ster

48 reviewsSchrijf review

checkbox65% beveelt Origin - luxury wallcoverings aan!

48 reviews

J

Halve sterLege sterLege sterLege sterLege ster
1/10

Nothing like advertised.

Product of service:
wallpaper clay plaster terracotta

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Josefien, We're sorry you're not satisfied with your order. If it's still in its original packaging and undamaged, you can return it within 30 days of receipt. You'll find a returns form in the box with your order. Kind regards, Origin Wallcoverings

Geantwoord op

Andreea

Halve sterLege sterLege sterLege sterLege ster
1/10

I saw everyones reviews but I wanted to try out my luck 🤞. On the 15th of nov o ordered 2 samples just to see the quality of their products and if they are as bad as everyone here is saying regarding the service. i noticed that even after a couple of days my order status was still processing. Gave them an email and they confirmed that everything if ok and on the 17th of nov they already delivered my samples. Today, as we are getting close to their delivery time which was 1 dec I wrote them an email asking about my orders status. First reply was the same as first, that they already confirmed that the samples were delivered, and later the same day, another email came in and someone just informed me that one of the samples is out of stoc and they will resend the whole order once again when both of my items will be available. Please, please! Don't order! For your moneys sake😅

Product of service:
2 wallpaper samples

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Good morning, As we informed you, we have sent you the samples by post on November 17th. Unfortunately, they didn't arrive, so we're offering to send them to you again free of charge. Unfortunately, one sample is currently out of stock, so we can ship your order next week. Kind regards, Origin Wallcoverings

Geantwoord op

Yi Hsuan Chiang

SterSterSterSterSter
10/10

excellents

Product of service:
wallpaper

Gepubliceerd op

celine tanghe

SterSterHalve sterLege sterLege ster
5/10

Snelle levering van de stalen. Toch ga ik niet bestellen, ik miste textuur in het behangpapier. De kleuren waren wel mooi.

Product of service:
Behangpapier

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Goedemorgen Celine, Dank je wel voor je review. Maar goed dat je eerst een staal hebt besteld. Met vriendelijke groet, Origin Wallcoverings

Geantwoord op

Camilla Blom (Interior Designer)

Halve sterLege sterLege sterLege sterLege ster
1/10

I ordered 2 rolls of wallpaper. On the pictures it looks light blue. The description says blue, but when I received them, they were clearly not blue, but much more green. I have now returned them after a really bad experience with customer service and it costed me 175 DKK to return them. And you wouldn't help with the expense. No, I shouldn't ask for samples. You need to give the right description! It's the second time I order wallpaper (Cranes), where the description said grey, but the birds are... green as well. Just not good enough.

Product of service:
Bamboo leafs

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Camilla, We'd like to remind you that colors can vary from screen to screen. Some people call it blue or green, or vice versa. By ordering a sample first, you can see it in person and save on return shipping. Kind regards, Origin Wallcoverings

Geantwoord op

Yvonne van Dijk

Halve sterLege sterLege sterLege sterLege ster
1/10

Bert bad

Product of service:
Origin vliesbehang

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Yvonne, We are sorry you are not satisfied. Could you please send us an email with your order number and let us know what is wrong? We are happy to help you! Kind regards, Origin Wallcoverings

Geantwoord op

Yi Hsuan Chiang

SterSterSterSterSter
10/10

pretty and high quality product

Product of service:
wallpaper

Gepubliceerd op

Erica Nunnally

SterSterSterLege sterLege ster
6/10

Exceedingly long delivery times

Product of service:
Eco leather tiles - cognac

Gepubliceerd op

Alexander John Clark

SterSterSterSterLege ster
8/10

Very good

Product of service:
Wallpaper that was difficult to buy in Norway

Gepubliceerd op

Jo Byrne

SterSterSterSterLege ster
8/10

Good

Product of service:
Did not purchase as I found a much better price for the same wallpaper on another site.

Gepubliceerd op

Loes Dundas

SterSterSterSterSter
10/10

Good service

Product of service:
Wallpaper sample

Gepubliceerd op

Evelien van Hercules

SterSterSterSterLege ster
8/10

ok

Product of service:
samples

Gepubliceerd op

Simone Sinclair

SterLege sterLege sterLege sterLege ster
2/10

I have been waiting over 2 weeks to receive samples that were required quickly. So cant review the product, but customer services not particularly helpful

Product of service:
Samples of wallpaper ahead of product order

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Simone, I checked it for you. We sent the samples to you by post on September 6. You should have already received this. We kindly request that you send us an email to info@originwallcoverings.com with your order number so that we can send the samples to you again. Our apologies for the inconvenience. Kind regards, Origin Wallcoverings

Geantwoord op

Chanelle Tucker

Halve sterLege sterLege sterLege sterLege ster
1/10

I am in the UK and ordered some wallpaper from this company, the wallpaper never arrived, I chased and they said it had been returned to them, I asked if they could re-send it to me, I was told no, I would have to re-order it again, I didn't want a refund, I wanted the wallpaper I ordered. I was given a refund, but because the transaction was in Euros, I was charged a transaction fee by my bank, I asked Origin to refund the transaction fee as I never received the product and I was told no, so I am out of pocket and without the product, I will not be ordering anything else from this company in future.

Product of service:
Tried to purchase pink/white swan wallpaper

Gepubliceerd op

Annie Bowditch

Halve sterLege sterLege sterLege sterLege ster
1/10

Not good!

Product of service:
Wallpaper sample

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Annie, We are sorry that you are not satisfied. We sent the samples to you by post from the Netherlands on January 11. The post from the Netherlands to England can sometimes take 2 weeks. Kind regards, Origin Wallcoverings

Geantwoord op

Reviews

Origin - luxury wallcoverings verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Origin - luxury wallcoverings heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 6.1/10
  • check48 verzamelde reviews
  • checkEerste review geschreven op 14 november 2019

Origin - luxury wallcoverings

Over the years, Origin - luxury wallcoverings has evolved into one of the leading names with regard to high quality wallcoverings for use in residential and professional environments. The wide range of refined wallcoverings offers excellent quality and includes designs varying from lush floral motifs to classic strips and from minimalist, sophisticated patterns to bold graphic prints. Today, the Origin wallcoverings adorn the walls of many homes, hotels, restaurants and other project interiours in over 50 countries worldwide

Contact

Origin - luxury wallcoverings

Staalsteden 31

7547TA Enschede

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
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promoters00%
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Net Promoter Score (NPS)=% Promoters - % Detractors

48 reviews

J

Halve sterLege sterLege sterLege sterLege ster
1/10

Nothing like advertised.

Product of service:
wallpaper clay plaster terracotta

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Josefien, We're sorry you're not satisfied with your order. If it's still in its original packaging and undamaged, you can return it within 30 days of receipt. You'll find a returns form in the box with your order. Kind regards, Origin Wallcoverings

Geantwoord op

Andreea

Halve sterLege sterLege sterLege sterLege ster
1/10

I saw everyones reviews but I wanted to try out my luck 🤞. On the 15th of nov o ordered 2 samples just to see the quality of their products and if they are as bad as everyone here is saying regarding the service. i noticed that even after a couple of days my order status was still processing. Gave them an email and they confirmed that everything if ok and on the 17th of nov they already delivered my samples. Today, as we are getting close to their delivery time which was 1 dec I wrote them an email asking about my orders status. First reply was the same as first, that they already confirmed that the samples were delivered, and later the same day, another email came in and someone just informed me that one of the samples is out of stoc and they will resend the whole order once again when both of my items will be available. Please, please! Don't order! For your moneys sake😅

Product of service:
2 wallpaper samples

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Good morning, As we informed you, we have sent you the samples by post on November 17th. Unfortunately, they didn't arrive, so we're offering to send them to you again free of charge. Unfortunately, one sample is currently out of stock, so we can ship your order next week. Kind regards, Origin Wallcoverings

Geantwoord op

Yi Hsuan Chiang

SterSterSterSterSter
10/10

excellents

Product of service:
wallpaper

Gepubliceerd op

celine tanghe

SterSterHalve sterLege sterLege ster
5/10

Snelle levering van de stalen. Toch ga ik niet bestellen, ik miste textuur in het behangpapier. De kleuren waren wel mooi.

Product of service:
Behangpapier

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Goedemorgen Celine, Dank je wel voor je review. Maar goed dat je eerst een staal hebt besteld. Met vriendelijke groet, Origin Wallcoverings

Geantwoord op

Camilla Blom (Interior Designer)

Halve sterLege sterLege sterLege sterLege ster
1/10

I ordered 2 rolls of wallpaper. On the pictures it looks light blue. The description says blue, but when I received them, they were clearly not blue, but much more green. I have now returned them after a really bad experience with customer service and it costed me 175 DKK to return them. And you wouldn't help with the expense. No, I shouldn't ask for samples. You need to give the right description! It's the second time I order wallpaper (Cranes), where the description said grey, but the birds are... green as well. Just not good enough.

Product of service:
Bamboo leafs

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Camilla, We'd like to remind you that colors can vary from screen to screen. Some people call it blue or green, or vice versa. By ordering a sample first, you can see it in person and save on return shipping. Kind regards, Origin Wallcoverings

Geantwoord op

Yvonne van Dijk

Halve sterLege sterLege sterLege sterLege ster
1/10

Bert bad

Product of service:
Origin vliesbehang

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Yvonne, We are sorry you are not satisfied. Could you please send us an email with your order number and let us know what is wrong? We are happy to help you! Kind regards, Origin Wallcoverings

Geantwoord op

Yi Hsuan Chiang

SterSterSterSterSter
10/10

pretty and high quality product

Product of service:
wallpaper

Gepubliceerd op

Erica Nunnally

SterSterSterLege sterLege ster
6/10

Exceedingly long delivery times

Product of service:
Eco leather tiles - cognac

Gepubliceerd op

Alexander John Clark

SterSterSterSterLege ster
8/10

Very good

Product of service:
Wallpaper that was difficult to buy in Norway

Gepubliceerd op

Jo Byrne

SterSterSterSterLege ster
8/10

Good

Product of service:
Did not purchase as I found a much better price for the same wallpaper on another site.

Gepubliceerd op

Loes Dundas

SterSterSterSterSter
10/10

Good service

Product of service:
Wallpaper sample

Gepubliceerd op

Evelien van Hercules

SterSterSterSterLege ster
8/10

ok

Product of service:
samples

Gepubliceerd op

Simone Sinclair

SterLege sterLege sterLege sterLege ster
2/10

I have been waiting over 2 weeks to receive samples that were required quickly. So cant review the product, but customer services not particularly helpful

Product of service:
Samples of wallpaper ahead of product order

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Simone, I checked it for you. We sent the samples to you by post on September 6. You should have already received this. We kindly request that you send us an email to info@originwallcoverings.com with your order number so that we can send the samples to you again. Our apologies for the inconvenience. Kind regards, Origin Wallcoverings

Geantwoord op

Chanelle Tucker

Halve sterLege sterLege sterLege sterLege ster
1/10

I am in the UK and ordered some wallpaper from this company, the wallpaper never arrived, I chased and they said it had been returned to them, I asked if they could re-send it to me, I was told no, I would have to re-order it again, I didn't want a refund, I wanted the wallpaper I ordered. I was given a refund, but because the transaction was in Euros, I was charged a transaction fee by my bank, I asked Origin to refund the transaction fee as I never received the product and I was told no, so I am out of pocket and without the product, I will not be ordering anything else from this company in future.

Product of service:
Tried to purchase pink/white swan wallpaper

Gepubliceerd op

Annie Bowditch

Halve sterLege sterLege sterLege sterLege ster
1/10

Not good!

Product of service:
Wallpaper sample

Gepubliceerd op

Antwoord Origin - luxury wallcoverings

Hello Annie, We are sorry that you are not satisfied. We sent the samples to you by post from the Netherlands on January 11. The post from the Netherlands to England can sometimes take 2 weeks. Kind regards, Origin Wallcoverings

Geantwoord op

Reviews

Origin - luxury wallcoverings verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Origin - luxury wallcoverings heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 6.1/10
  • check48 verzamelde reviews
  • checkEerste review geschreven op 14 november 2019

Origin - luxury wallcoverings

Over the years, Origin - luxury wallcoverings has evolved into one of the leading names with regard to high quality wallcoverings for use in residential and professional environments. The wide range of refined wallcoverings offers excellent quality and includes designs varying from lush floral motifs to classic strips and from minimalist, sophisticated patterns to bold graphic prints. Today, the Origin wallcoverings adorn the walls of many homes, hotels, restaurants and other project interiours in over 50 countries worldwide

Contact

Origin - luxury wallcoverings

Staalsteden 31

7547TA Enschede

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation