Feedback Company

MiWayLife.co.za

8.1 /10

SterSterSterSterLege ster

1396 reviewsSchrijf review

checkbox87% beveelt MiWayLife.co.za aan!

1396 reviews

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SterSterSterSterLege ster
8/10

......

Gepubliceerd op

Miway life

SterLege sterLege sterLege sterLege ster
2/10

Incompetent company

Gepubliceerd op

Philani

SterSterSterLege sterLege ster
6/10

So far so good nothing to complain about

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Philani, Thank you so much for taking the time to leave a review about our services. Our customer’s feedback guides our business and help us to keep improving the services we provide. Kind regards MiWayLife Team.

Geantwoord op

Zowee

SterSterSterSterSter
10/10

Excellent

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Zowee, Thanks for sharing your rating with us and the community. Kind regards MiWayLife Team.

Geantwoord op

Miwaylife

SterSterSterSterLege ster
8/10

Very good

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Ntsebeng, Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Kind regards MiWayLife Team.

Geantwoord op

Hope

SterSterSterSterSter
10/10

Excellent

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Hope, Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Kind regards MiWayLife Team.

Geantwoord op

Zodwa Felicia Dube

SterLege sterLege sterLege sterLege ster
2/10

I was trying to add another life cover but I was declined due to type of chronics that I have. To me it was like you think I will die anytime soon you undermine the power of God.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Zodwa, Thank you for taking the time to write to us. We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. Kindly note that this information is collected through our medical underwriting process which is designed to help the insurer (MiWayLife) fully understand the risks associated with the applicant’s age, lifestyle, and health and to establish whether his or her current health and/or prior health conditions are acceptable in terms of the risk the insurer is willing to take. We understand that the outcome of your application is not what you hoped for, and we wish to assure you that our decision to decline the quote is not discriminatory, but rather a measure to ensure that the agreement is entered into on favorable terms for both yourself and the insurer. We are truly sorry for any inconvenience that has resulted because of this. Should you need more information, please indicate so that we can contact you. Kind regards MiWayLife team

Geantwoord op

Lebo

SterSterSterLege sterLege ster
6/10

Fine

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Lebo, Thank you for taking our call. We appreciate your feedback as we are always looking for ways to improve our services. Kind regards MiWayLife Team.

Geantwoord op

Nomakhosi Elizabeth Tshabalala

SterLege sterLege sterLege sterLege ster
2/10

i was so unhappy with regards to my Aunty if I didn't force myself to push the guy who was so nice to me (big ups to him) forgot the name. I am not happy about my policy that i pay every month no one is assisting me in my family. then you have a nerve of calling my sibling who is on BI Form to confirm the funeral of my late aunt. putting someone on the policy with a low cover I wouldn't be rich with that R10 000, it's the money that helped the family to buy grocery etc. when I join the policy no one contacted my aunt to check if she is alive. Not happy at all with service. please improve,i need the feedback regarding how i was treated. I NEED THE FEEDBACK.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Nomakhosi, We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. Your feedback is appreciated and thank you for taking our call. Kind regards MiWayLife Team.

Geantwoord op

Jacky

Halve sterLege sterLege sterLege sterLege ster
1/10

Not happy with regards to receiving help if one can't pay an installment and asking to cancel yet the debit order gets taken - being the last in my account

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Jacky, Thank you for your feedback. We would like to assist with your inquiry and resolve it to your satisfaction as soon as possible. Kindly inform us of a convenient time to contact you, as the team has been trying to reach you to no avail. Kind regards MiWayLife Team.

Geantwoord op

Tshifhiwa

SterSterSterSterSter
10/10

Since I joined we have a mutual relationship and it's working for both of us

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Tshifhiwa, Your feedback is our roadmap to perfection. Looking forward to a fruitful journey with you. Kind regards MiWayLife Team.

Geantwoord op

Ntaoleng

SterSterSterSterHalve ster
9/10

Great service received

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Ntaoleng, Thank you so much for taking the time to leave an excellent rating. We appreciate your business Kind regards MiWayLife Team.

Geantwoord op

Anonymous

SterSterSterSterLege ster
8/10

Struggling to get hold of someone and to get info on the website in your dashboard. Also would be nice if you can change details in your dashboard online, like change or adding benificiaries etc... then it will be much faster and quicker and easier to update all your info/details instead of struggling to get hold of someone and it is waisting time to wait till you update it where I could have update everything myself quicker and easier.

Gepubliceerd op

Juelina Isaacs

SterSterSterSterSter
10/10

Good

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Juelina, Thanks for sharing your rating with us and the community Kind regards MiWayLife Team.

Geantwoord op

P Z Nkomo

SterSterSterSterSter
10/10

Very good, communication is at another level.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Nkomo, Trust us to be effective and efficient in all areas of our services. Your review is appreciated. Kind regards MiWayLife Team.

Geantwoord op

Reviews

MiWayLife.co.za verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

MiWayLife.co.za heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 8.1/10
  • check1396 verzamelde reviews
  • checkEerste review geschreven op 22 oktober 2019

MiWayLife.co.za

MIWAYLIFE OFFER DIRECT LIFE INSURANCE PRODUCTS AND SERVICES THROUGHOUT SOUTH AFRICA

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
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sadface
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sadface
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Net Promoter Score (NPS)=% Promoters - % Detractors

1396 reviews

.....

SterSterSterSterLege ster
8/10

......

Gepubliceerd op

Miway life

SterLege sterLege sterLege sterLege ster
2/10

Incompetent company

Gepubliceerd op

Philani

SterSterSterLege sterLege ster
6/10

So far so good nothing to complain about

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Philani, Thank you so much for taking the time to leave a review about our services. Our customer’s feedback guides our business and help us to keep improving the services we provide. Kind regards MiWayLife Team.

Geantwoord op

Zowee

SterSterSterSterSter
10/10

Excellent

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Zowee, Thanks for sharing your rating with us and the community. Kind regards MiWayLife Team.

Geantwoord op

Miwaylife

SterSterSterSterLege ster
8/10

Very good

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Ntsebeng, Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Kind regards MiWayLife Team.

Geantwoord op

Hope

SterSterSterSterSter
10/10

Excellent

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Hope, Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Kind regards MiWayLife Team.

Geantwoord op

Zodwa Felicia Dube

SterLege sterLege sterLege sterLege ster
2/10

I was trying to add another life cover but I was declined due to type of chronics that I have. To me it was like you think I will die anytime soon you undermine the power of God.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Zodwa, Thank you for taking the time to write to us. We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. Kindly note that this information is collected through our medical underwriting process which is designed to help the insurer (MiWayLife) fully understand the risks associated with the applicant’s age, lifestyle, and health and to establish whether his or her current health and/or prior health conditions are acceptable in terms of the risk the insurer is willing to take. We understand that the outcome of your application is not what you hoped for, and we wish to assure you that our decision to decline the quote is not discriminatory, but rather a measure to ensure that the agreement is entered into on favorable terms for both yourself and the insurer. We are truly sorry for any inconvenience that has resulted because of this. Should you need more information, please indicate so that we can contact you. Kind regards MiWayLife team

Geantwoord op

Lebo

SterSterSterLege sterLege ster
6/10

Fine

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Lebo, Thank you for taking our call. We appreciate your feedback as we are always looking for ways to improve our services. Kind regards MiWayLife Team.

Geantwoord op

Nomakhosi Elizabeth Tshabalala

SterLege sterLege sterLege sterLege ster
2/10

i was so unhappy with regards to my Aunty if I didn't force myself to push the guy who was so nice to me (big ups to him) forgot the name. I am not happy about my policy that i pay every month no one is assisting me in my family. then you have a nerve of calling my sibling who is on BI Form to confirm the funeral of my late aunt. putting someone on the policy with a low cover I wouldn't be rich with that R10 000, it's the money that helped the family to buy grocery etc. when I join the policy no one contacted my aunt to check if she is alive. Not happy at all with service. please improve,i need the feedback regarding how i was treated. I NEED THE FEEDBACK.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Nomakhosi, We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. Your feedback is appreciated and thank you for taking our call. Kind regards MiWayLife Team.

Geantwoord op

Jacky

Halve sterLege sterLege sterLege sterLege ster
1/10

Not happy with regards to receiving help if one can't pay an installment and asking to cancel yet the debit order gets taken - being the last in my account

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Jacky, Thank you for your feedback. We would like to assist with your inquiry and resolve it to your satisfaction as soon as possible. Kindly inform us of a convenient time to contact you, as the team has been trying to reach you to no avail. Kind regards MiWayLife Team.

Geantwoord op

Tshifhiwa

SterSterSterSterSter
10/10

Since I joined we have a mutual relationship and it's working for both of us

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Tshifhiwa, Your feedback is our roadmap to perfection. Looking forward to a fruitful journey with you. Kind regards MiWayLife Team.

Geantwoord op

Ntaoleng

SterSterSterSterHalve ster
9/10

Great service received

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Ntaoleng, Thank you so much for taking the time to leave an excellent rating. We appreciate your business Kind regards MiWayLife Team.

Geantwoord op

Anonymous

SterSterSterSterLege ster
8/10

Struggling to get hold of someone and to get info on the website in your dashboard. Also would be nice if you can change details in your dashboard online, like change or adding benificiaries etc... then it will be much faster and quicker and easier to update all your info/details instead of struggling to get hold of someone and it is waisting time to wait till you update it where I could have update everything myself quicker and easier.

Gepubliceerd op

Juelina Isaacs

SterSterSterSterSter
10/10

Good

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Juelina, Thanks for sharing your rating with us and the community Kind regards MiWayLife Team.

Geantwoord op

P Z Nkomo

SterSterSterSterSter
10/10

Very good, communication is at another level.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Nkomo, Trust us to be effective and efficient in all areas of our services. Your review is appreciated. Kind regards MiWayLife Team.

Geantwoord op

Reviews

MiWayLife.co.za verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

MiWayLife.co.za heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 8.1/10
  • check1396 verzamelde reviews
  • checkEerste review geschreven op 22 oktober 2019

MiWayLife.co.za

MIWAYLIFE OFFER DIRECT LIFE INSURANCE PRODUCTS AND SERVICES THROUGHOUT SOUTH AFRICA

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation