fast delivery and good products

prima

Goede service, was iets kapot gegaan binnen de garantie en kreeg meteen een nieuwe opgestuurd!

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I have ordered an HP Omen Transcend charger to Enschede for an ungodly sum because I had a deadline coming up and no charger to perform. When I decided to buy it from "HardwareCity.nl". I specifically called the company and confirmed their 1-day delivery, which is also displayed on their website. The next day, the package did not arrive; in fact, in the morning, the delivery company sent me a tracker showing that delivery was postponed. I was rightfully frustrated and called the delivery company to try to come and pick up the charger myself, but they refused and said that the sender was the one who did not explicitly pick 1-day delivery when sending. Which only means that either the delivery company or you is lying. Anyway, you, as a company, choosing such a low-quality delivery service, GLS, which I won't ever forget, is also another reason why the rating is low from me. The charger arrived the next day and I had to pull 2 all-nighters to carry the progress forward. I do not blame you for that, but you definitely let me down there. You outsource your shortcomings, then at least pick a genuine company, or don't lie. I had 2 choices when picking the charger, and "HardwareCity.nl" was 10 euros cheaper than the competitor, but I would have chosen your competitor any day of the week from now on because of their accountability. I guess we both should learn not to cheap out.

Positief, behulpzaam en net in de omgang.

VERY VERY good .

Goed product

Een product was bij aankomst kapot. Klantenservice heeft binnen een dag een nieuw product verstuurd. Geen extra verzendkosten

Top ervaring

Laptop scherm besteld kwam en het kwam onbeschadigd en daarnaast ook op tijd binnen

Goed product, goed verpakt, goede communicatie

Adapter voor laptop besteld, kwam helaas beschadigd aan. Kosteloos vervanging gekregen, welke direct werd geleverd.

Snel geleverd en prima kwaliteit

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