Avoid at any cost ! The first invoice was really expensive compared to other printers but then when I mentionned to them they aligned their price to others and told me that Gildeprint had a...Avoid at any cost ! The first invoice was really expensive compared to other printers but then when I mentionned to them they aligned their price to others and told me that Gildeprint had a higher quality so I went for them. Then, they lost the first printproof and we still do not know where it is (hopefully, I had no confidential data). The time to figure it out, I received the second printproof 10 days after I submitted my files. The printproof was fine. Then, 5 working days later, I receive my 160 books and the printing was really bad, the words were distorded (I do not even know how it is possible since I sent a PDF). When I mail them to report this problem, they promise to call me back to fix the issue but instead I got a package including a postcard "You Rock" with some apologizes (with spelling mistakes) and a pair of happy socks to "make me happier". This is just ridiculous.
Anonymously
8/10
Druk van 200 proefschriften, als pdf aangeleverd. Tevens afstemming van omslag obv aangeleverde afbeelding en duidelijke wensen.
Anonymously
9/10
Quick response, professional, however the price quotation is done randomly, so it seems. There is not a clear pattern how this is done, and between two colleagues we have totally different prices,...Quick response, professional, however the price quotation is done randomly, so it seems. There is not a clear pattern how this is done, and between two colleagues we have totally different prices, which is not normal for the same order!
Lukas Schilberg
10/10
Thank you so much for your quick support and your flexibility with my last minute order!
Anonymously
7/10
I like the whole process. but the delivery was a mess. i am diappointed about the company transmition.
Anonymously
8/10
Everything went more or less fine. Communication was confusing at times because I would get contacted by different employees, so at some point wasn't sure who to address. But other than that, fine.
Anonymously
10/10
Gildeprint has made printing of my thesis so easy. They were extremely helpful whenever I had questions or needed information from them. The result is amaying, I now have a thesis I can be proud of!
Anonymously
8/10
Vriendelijk, cooperatief, klantgericht.
Nicole Adams-Quackenbush
10/10
I am extremely pleased with the service I received from Gildeprint.
