Very good results, that is what counts. Fair price also. Sometimes communication was slightly meagre, but adequate.
Milan
9/10
Responsive and on time. They made a really nice print of my booklet. And it arrived as agreed.
Booklet design is not their strong side, so that part is better to do yourself.
UI
1/10
Hele slechte ervaring met Gildeprint, ik ben vanaf het begin af aan slecht geholpen: geen reactie op mail, geleverde boeken waarvan de gekleurde pagina's loszitten, blauwe streep op de omslag die...Hele slechte ervaring met Gildeprint, ik ben vanaf het begin af aan slecht geholpen: geen reactie op mail, geleverde boeken waarvan de gekleurde pagina's loszitten, blauwe streep op de omslag die daar niet thuis hoort!! Er werden nieuwe boeken geleverd en wat blijkt dat de gekleurde pagina's in mn boekje nog steeds loszitten! Controleer het even voordat je het opstuurt. Hier wil je toch niet tegenaan lopen tijdens de meest spannende fase van je PhD, dit zorgt alleen maar voor extra stress.
Ps. die mooie lijst met de omslag van het proefschift die mijn gepromoveerde collega's hebben ontvangen, heb ik niet gekregen...
I
Anonymous
10/10
Heel goed, heel flexibel, snelle reactie. Heel tevreden over de lay-out en kwaliteit.
Avoid at any cost !
The first invoice was really expensive compared to other printers but then when I mentionned to them they aligned their price to others and told me that Gildeprint had a...Avoid at any cost !
The first invoice was really expensive compared to other printers but then when I mentionned to them they aligned their price to others and told me that Gildeprint had a higher quality so I went for them.
Then, they lost the first printproof and we still do not know where it is (hopefully, I had no confidential data). The time to figure it out, I received the second printproof 10 days after I submitted my files. The printproof was fine. Then, 5 working days later, I receive my 160 books and the printing was really bad, the words were distorded (I do not even know how it is possible since I sent a PDF). When I mail them to report this problem, they promise to call me back to fix the issue but instead I got a package including a postcard "You Rock" with some apologizes (with spelling mistakes) and a pair of happy socks to "make me happier". This is just ridiculous.
Anonymous
8/10
Druk van 200 proefschriften, als pdf aangeleverd. Tevens afstemming van omslag obv aangeleverde afbeelding en duidelijke wensen.
Anonymous
9/10
Quick response, professional, however the price quotation is done randomly, so it seems. There is not a clear pattern how this is done, and between two colleagues we have totally different prices,...Quick response, professional, however the price quotation is done randomly, so it seems. There is not a clear pattern how this is done, and between two colleagues we have totally different prices, which is not normal for the same order!
Lukas Schilberg
10/10
Thank you so much for your quick support and your flexibility with my last minute order!
Anonymous
7/10
I like the whole process. but the delivery was a mess. i am diappointed about the company transmition.
Anonymous
8/10
Everything went more or less fine. Communication was confusing at times because I would get contacted by different employees, so at some point wasn't sure who to address. But other than that, fine.
