Reviews

9.3 / 10
595 reviews
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98% of the customers recommend this company.

Service
9.4/10
Kwaliteit huurauto
9.2/10

595 Reviews

Theo VanEe

9/10

Yes

Verbeterpunten of tips

GPS not working on some models?


IAS Jakarta Indonesia

9/10

Ja


de Greef

8/10

Ja

Verbeterpunten of tips

aantal zaken miste ik: veiligheidshesjes, alcohol testen voor Frankrijk, veiligheidsdriehoek en zo meer. Ooit had ik een auto van jullie, die geen reserveband had. zelfs de krik was weg.


D.Benjak

10/10

Yes

Verbeterpunten of tips

I have had nothing but the best service for all the years I have been using BB&L


Harald Dudok van Heel

9/10

Ja


speren

10/10

Jazeker, perfecte service (as always)

Verbeterpunten of tips

Neen, er is echt helemaal niets dat voor mij verbetering zou betekenen. Het is in mijn ogen werkelijk perfect.
Proficiat !


Anonymously

10/10

Ja

Verbeterpunten of tips

Nee


Anonymously

10/10

Volledig


DICK van GARDEREN

9/10

Dit jaar was het 10 keer dat ik een auto van BB&L huurde.
Ik ben altijd zeer te vrede met de jonge auto,s met niet veel kilometers
op de teller.

Verbeterpunten of tips

Ik heb hier zelf een Mercedes suv automaat in Thailand.
In het eerste jaar had ik een Ford max automaat bij BB&L, deze was voor mijn nog de beste keus.
Later hadden ze ook een Nissan...
Ik heb hier zelf een Mercedes suv automaat in Thailand.
In het eerste jaar had ik een Ford max automaat bij BB&L, deze was voor mijn nog de beste keus.
Later hadden ze ook een Nissan ook heel goed voor veel baggage,maar niet in een automaat.
De keuze in een automaat bij BB&L is zeer beperkt.


Jeff Allen / Resident of Canada

9/10

Yes, the Volkswagen Golf rented in 2018 was very nice car with its many options and good performance. However, we were disappointed that we did not get the better gas economy that we had expected... Yes, the Volkswagen Golf rented in 2018 was very nice car with its many options and good performance. However, we were disappointed that we did not get the better gas economy that we had expected from our advance requested Toyota Arus with eco hybrid engine/battery system given to us in 2016 and 2017 rentals from your business. We usually travel extensively in the Benelux on our regular visits to Amsterdam and gas economy is an important consideration.

Your staff in the arrivals hall at Schiphol were professional, very friendly, and helpful once we located them and identified ourselves

Verbeterpunten of tips

We will be renting from you again , later in 2019, and still would prefer the eco hybrid car of equal quality as the Arus (and at the same price range as we haver renting from your business in past... We will be renting from you again , later in 2019, and still would prefer the eco hybrid car of equal quality as the Arus (and at the same price range as we haver renting from your business in past years). We would also expect that we have earned some consideration of our lengthy and regular rentals from your business and would hope to have in advance a declared make and model car rental confirmation prior to our arrival at Schiphol. Your staff were considerate and professional but were obviously unable to change the vehicle they delivered to us this September 2018 at the airport.

A minor improvement we want to suggest which we believe is quite simple and probably inexpensive to implement at Schiphol and perhaps your other airport delivery options. We think that a stylish, good quality hat ( definitely not an ugly baseball cap ! ) would increase the renter's ability to identify your agents in the Arrivals Hall and perhaps add a more professional and recognizable style to your service.