Reviews

8.6 / 10
31 reviews
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100% of the customers recommend this company.

31 Reviews

Hans-Joachim Hecht

9/10

I am a customer since the beginning and basically very satisfied. Unfortunately one has closed the German store.


Stephen Barry - magician

10/10

I love Mascolori, the shoes are amazing.
I’m a magician from the UK and people always comment on my shoes, some people have even stopped and taken photos!
Fast delivery too.

Strengths

Speed of delivery
Great customer support


Anders Steven Wald

10/10

Had no knowledge of Mascolori until I received American Express Essential newsletter.
Got really interested after reading and took a look at their homepage.
Amazing styles never seen...
Had no knowledge of Mascolori until I received American Express Essential newsletter.
Got really interested after reading and took a look at their homepage.
Amazing styles never seen before.

Strengths

The customer service was "lightning" fast and that is important.
I usually check the customer service when I find a new seller on the internet. I send away some question just to check how fast...
The customer service was "lightning" fast and that is important.
I usually check the customer service when I find a new seller on the internet. I send away some question just to check how fast and the quality of their answer, if its a standardised answer or someone engaged and eager to help the customer.
If they don't bother or are slow in answering when I want to buy how are they going to act if there is problem ???

Points of improvement or tips

Pictures of someone wearing the shirts always gives a good idea of how oneself can look and combine with color of trousers.


Anonymously

10/10

Excellent - the quality of the shoes, the customer support, the speed of delivery

Strengths

Customer support

Points of improvement or tips

The English website - the sizing is wrong


Anonymously

10/10

Overall, a good experience.

Strengths

Seeing different angles of the shoes

Points of improvement or tips

I'd like to see a video of a model wearing the shoes, or a detailed overview of the shoes similar to Zappos.com.


Anonymously

8/10

The order was Correct and easy. The delivery was very fast. Trank you for the wonderful Shoes.


Anonymously

10/10

Great

Strengths

cool products, cool colors and patterns

Points of improvement or tips

more women shoes


Hans-Joachim Hecht

8/10

I am a customer since the times, when there was a shop for Germany. Meanwhile, I bought about 36 pairs of shoes. That says it all.

Points of improvement or tips

There are probably too few customers in Germany. But Newsletter in German or German on the website would be nice.


Fabiano Francesco GORLA

10/10

I have / had a good impression with Mascolori even it was my first buy with them.
But already by some email contacts I could feel a warm, comprehensive nd helpfully stuff.

Strong...
I have / had a good impression with Mascolori even it was my first buy with them.
But already by some email contacts I could feel a warm, comprehensive nd helpfully stuff.

Strong applaus!


Steven Tivanovac

10/10

Excellent