Reviews

Ziloen.com
9.4 / 10
121 reviews
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96% of the customers recommend this company.

Term of delivery
9/10
Presentation of products
9.4/10
Order convenience
9.4/10
Customer service
9.2/10

121 Reviews

Louise

10/10

Very good

How did you find Ziloen? (Instagram, Google, via friends etc.)

Friends

Which product(s) would you like to add to our stock?

Manymonths, Kocoi, Merinos Kids, Superlove, Mabli ? :)

MAUREEN E HAMMOND

10/10

Ziloen provided SUPERIOR service. They assisted with an item I had ordered that was out of stock and the package arrived in the USA in two weeks. My items were securely packaged and being wrapped... Ziloen provided SUPERIOR service. They assisted with an item I had ordered that was out of stock and the package arrived in the USA in two weeks. My items were securely packaged and being wrapped in tissue paper was an extra nice touch.
I prefer quality European-made items for my grandchild and choose Ziloen over many other European and American sites based solely on the pricing. The combination of superior service and fair pricing guarantees I will be using Ziloen for more purchases as my grandbaby grows!

How did you find Ziloen? (Instagram, Google, via friends etc.)

Google

Anonymously

10/10

Great! fast shipping to Italy...wonderful products

How did you find Ziloen? (Instagram, Google, via friends etc.)

on the web

Flavia

10/10

My order arrived very quickly. The item was exactly how expected and I am very happy about it. The order was packaged with care and love. Thanks for the tea!

How did you find Ziloen? (Instagram, Google, via friends etc.)

Google

pommart

10/10

Good

How did you find Ziloen? (Instagram, Google, via friends etc.)

google

Valeriya

1/10


Unfortunately, I have absolutely negative interference with this online store. It's been almost a month since I made the order, but I never got it, and the link to the tracking provided by...
Unfortunately, I have absolutely negative interference with this online store. It's been almost a month since I made the order, but I never got it, and the link to the tracking provided by the online store does not give any information. The company DHL which delivers the cargo also could not give me information about where it is located !!!

Reply Ziloen.com:

Dear Valeriya,
Thank you for reviewing us.
In response to this review we've had contact via e-mail. We didn't receive any message from our courier or you about this lost parcel, before you... Dear Valeriya,
Thank you for reviewing us.
In response to this review we've had contact via e-mail. We didn't receive any message from our courier or you about this lost parcel, before you wrote this review. We were surprised and ashamed that your parcel was still on its way. We're very sorry for the inconvenience.
We did the following:
- Contact DHL the Netherlands about the parcel;
- DHL the Netherlands searched for the parcel. It looked like the parcel was fallen off the line haul and considered as lost;
- We send a whole new parcel to Valeriya via PostNL International;
- Started a claim procedure with DHL the Netherlands and decided to choose an other courier for future shipments.
Kind Regards,
Reinout

Anonymously

9/10

Je suis entièrement satisfaite du service !!! Merci

How did you find Ziloen? (Instagram, Google, via friends etc.)

instagram

Which product(s) would you like to add to our stock?

cosilana, disana

Anna

10/10

My babies are looking nice in the hats from ziloen shop! Thank you for so beautiful presentation of your's products!

How did you find Ziloen? (Instagram, Google, via friends etc.)

Google

Which product(s) would you like to add to our stock?

Pyjamas for babies

Anonymously

10/10

Excellent!

How did you find Ziloen? (Instagram, Google, via friends etc.)

Google

Anonymously

10/10

Very nice site with tons of organic selections! I wish there was a better way to track when my order will arrive internationally.

How did you find Ziloen? (Instagram, Google, via friends etc.)

Google

Which product(s) would you like to add to our stock?

Pololo - please!!!! Then I can international order everything from you. !!!

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