Reviews

8.8 / 10
687 reviews
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91% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

687 Reviews

Carlos Eduardo Lima

2/10

Bad experience at this moment

Strengths

Site Information and presentation

Improvements or suggestions

More attention to the client


Katalin Debrei

6/10

I am not very happy about the shipping experience with you

Strengths

high quality products

Improvements or suggestions

The shipment to Italy is extremely slow and bad organised.
We ordered 11 pieces packed in two boxes. The first box sent by you on the 8th of June (4 days after our order) arrived to us on 18th...
The shipment to Italy is extremely slow and bad organised.
We ordered 11 pieces packed in two boxes. The first box sent by you on the 8th of June (4 days after our order) arrived to us on 18th June and the second box has not arrived yet (today 22/06)!!!! and on the tracking it seems that it is not arrived even in the country. These long terms should be indicated at the time of the order. I would suggest to change courier.


THUSHAN PHILIP

10/10

Excellent partner for wallpaper. Prompt in service and customer care

Strengths

Very helpful website and product detailing

Improvements or suggestions

Add on more brands like Tim wilman and more designer collections


Annamaria Dely

10/10

Amazing, simple, quick service!

Strengths

It was goog to talk to someone over the phone, let us know directly how many rolls are available in stock.

Improvements or suggestions

User guide how to apply the rolls/wallpapers. It was strange that my packet waited 1 week at NL Post. After leaving NL it was in Hungary within 1 day.


Jane Carty

10/10

Great they are so efficient

Strengths

Variety examples of papers up on the walls speed of delivering

Improvements or suggestions

None


KALAMARA MARIA

10/10

UNIQUE

Strengths

ALL

Improvements or suggestions

NOTHING


Deb

9/10

Fabulous! Easy to order, reasonable delivery cost, received as expected. Thank you!

Strengths

Very well priced by comparison to others. Great variety of quality options.

Improvements or suggestions

None!


Caroline Barron

10/10

Excellent

Strengths

Communication

Improvements or suggestions

None


Colin Holliday

10/10

We was very pleased with the service given.telephone calls was answered quickly and politely. Certainly will be using you again

Strengths

Very quick service

Improvements or suggestions

None as we had no problems


Kathleen Shea

6/10

Great pricing and shipped quickly but poor customer service - never responded to several emails from me.

Strengths

Price and shipping speed

Improvements or suggestions

Need to respond to customer inquiries