Reviews

9.1 / 10
483 reviews
Write a review

95% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9/10
Order status updates
8.7/10
Response time
9.2/10
Customer-friendly
9.2/10
After sales
8.7/10

483 Reviews

Donna Macdougall

10/10

Excellent

Strengths

Lots of variety to choose from - easy to order and prompt service


timbo

8/10

Excellent service

Strengths

Easy wrb site competitive prices


Anonymously

2/10

I need help! Upon attempting to place my order on 6-17-19, I repeatedly experienced denial. I called Chase Bank and their Fraud Center wanted to confirm it was me authorizing the order and the... I need help! Upon attempting to place my order on 6-17-19, I repeatedly experienced denial. I called Chase Bank and their Fraud Center wanted to confirm it was me authorizing the order and the bank further said my
account needed updating for such use. As the bank representative walked me through the update and actually confirming my order was processed, I now find I was charged for 2 orders, when I only wanted 1 order for 2 rolls, not 4!! I am only papering the top portion of a 5 ft by 5 ft room. I contacted the bank and they recommended I contact you, as well.

Strengths

Could and should have been effortless

Improvements or suggestions

Is there a phone number for customers?


Anonymously

10/10

This company sells quality wallpaper at a substantially lower price point than I was able to purchase here in the US.
My order was promptly received in perfect condition.
Their customer...
This company sells quality wallpaper at a substantially lower price point than I was able to purchase here in the US.
My order was promptly received in perfect condition.
Their customer service is outstanding!

Strengths

Outstanding customer service
Extensive selection

Improvements or suggestions

Continue yr dedication to customer service


Anonymously

9/10

Very Good

Strengths

Easy to search, select and order.


Stanislav

10/10

Everything was ok


Anonymously

8/10

Fine

Strengths

price


Yasir Siddiqui

4/10

Services was good, delivery on time although the shipping cost was quite expensive compare to other companies I order from but I am ok to pay extra to get it on time.

However, I spoke...
Services was good, delivery on time although the shipping cost was quite expensive compare to other companies I order from but I am ok to pay extra to get it on time.

However, I spoke to Andre, and agreed that he will not put the invoice on the wall paper as he advised he cant do that hence we agreed that he will put the amount of 50 euro as an amount which is less than the actual amount so custom doesnt delay it. He forgot to do that and due to this error not only it was delayed but also I had to pay 90 euros extra on top which was very disappointing. I understand what I asked is not normal but if you agreed to do it than you should have done.

I will not be ordering again as this was for my client I am an interior designer in Dubai and this effects the business for me.

Improvements or suggestions

Keeping your commitment.


Elena Demina

10/10

I like the range of wallpapers I bought in the company. Thank you for helping me choose an order. Quick and comfortable. Delivery to the address in Russia 10 days. Helena.

Strengths

fine

Improvements or suggestions

all is well!


JOSE ALFARO

9/10

Hello , your website is friendly ...is good experience. Thank you.