Reviews

8.9 / 10
621 reviews
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93% of the customers recommend this company.

Delivery speed
8.8/10
Ease of ordering
9.4/10
Information on the website
9/10
Order status updates
8.6/10
Response time
9/10
Customer-friendly
9/10
After sales
8.6/10

621 Reviews

Geraldine Whatnell

10/10

Quick and efficient

Strengths

Clear ordering process

Improvements or suggestions

None


Dover home

1/10

Poor

Strengths

None

Improvements or suggestions

Need to respond to customer


Gabriela Colon

2/10

Bad

Strengths

Delivery

Improvements or suggestions

Debit correct amount. You debited more money from my card than you were supposed to.


Sharron Callaghan

1/10

Shocking Have not received my parcel yet and no answer to all my emails-Is this company a scam?

Strengths

Nil

Improvements or suggestions

Sort out shipping


Linda Rossini Gajsak

8/10

Excellent

Strengths

Fast delivery

Improvements or suggestions

None


Sarah Blades

10/10

100% recommended!
Very fast postage, less than 1 week from my order being sent from the Netherlands to the arrival in my home city in New Zealand. The prices were fantastic and the paper is...
100% recommended!
Very fast postage, less than 1 week from my order being sent from the Netherlands to the arrival in my home city in New Zealand. The prices were fantastic and the paper is super stunning and was well packaged for the journey.

Strengths

Great range of papers, informative website that is easy to order from. Excellent communication from staff.

Improvements or suggestions

I would have liked a tracking number being sent to me automatically after purchasing. But when I enquired a few days later, a staff member sent it to me immediately.


Natalia Zairick

7/10

The product was OK abut I had to pay a lot of $$ for paying taxes.
I would like to be a frequent customer but could you lower the price on the invoice next time?

Strengths

Good quality

Improvements or suggestions

Too
Many taxes for customers outside


Christina Magnusson

3/10

Easy to order but the parcel has not reached its destination after 14 days. Unable to trace it. Have contacted customer service yesterday but no reply yet.

Strengths

Good selection, good prices

Improvements or suggestions

Need an urgent reply from customer service relating to where the parcel is. If it has been lost by the postal service, need new wallpaper Free of charge.


Sarah In NZ

10/10

100% recommended and super stoked with my purchases. It took less than 1 week from ordering my paper in The Netherlands to arriving at my door in New Zealand.

Strengths

Fabulous range of papers, easy to use and order off the website, great prices, excellent communication from staff, super fast delivery.

Improvements or suggestions

Automatic sending of the tracking number would be a good idea.


Rune Hegstad

10/10

Exelent service

Strengths

Good homepage

Improvements or suggestions

Non