Reviews

8.8 / 10
686 reviews
Write a review

92% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

686 Reviews

Czuczor Viktória

9/10

Great

Strengths

short reaction, fast delivery

Improvements or suggestions

nothing


Itchak Keren

10/10

Very good ?

Strengths

Easy to order

Improvements or suggestions

Other shipping options, for customers that not need order very fast.


Jaroslaw Lipczynski

10/10

Good quality products

Strengths

Good pieces

Improvements or suggestions

Na


paul Martin

10/10

Very easy good service

Strengths

Good service online, Quick delivery

Improvements or suggestions

Great service


irina butro

4/10

I placed an order on Feb 22, next day i received a tracking number for the shipment. Which is absolutely useless as it says "shipment is not found" for 14 days already. I have no idea where my... I placed an order on Feb 22, next day i received a tracking number for the shipment. Which is absolutely useless as it says "shipment is not found" for 14 days already. I have no idea where my order is now (which was prepaid by the way) and when it will be delivered. When talking to the online assistant Jordy, i was assured that normally it takes about a week to deliver order to Russia. Well, it's been two weeks and the order is lost and cannot be tracked. And no-one sends me any updates. I totally understand that there could be difficulties due to pandemic, but i just need information on my order! I would gladly change my rating if the company gives me clear info.

Strengths

rich assortment

Improvements or suggestions

pls fix communication with the shipping companies. Misleading guidance from the shop online assistant. Zero info on the order, tracking number shows "shipment is not found" for 14 days already


Geraldine Whatnell

10/10

Quick and efficient

Strengths

Clear ordering process

Improvements or suggestions

None


Dover home

1/10

Poor

Strengths

None

Improvements or suggestions

Need to respond to customer


Gabriela Colon

2/10

Bad

Strengths

Delivery

Improvements or suggestions

Debit correct amount. You debited more money from my card than you were supposed to.


Sharron Callaghan

1/10

Shocking Have not received my parcel yet and no answer to all my emails-Is this company a scam?

Strengths

Nil

Improvements or suggestions

Sort out shipping


Linda Rossini Gajsak

8/10

Excellent

Strengths

Fast delivery

Improvements or suggestions

None