Reviews

8.8 / 10
686 reviews
Write a review

92% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

686 Reviews

Gratekey PTY LTD Sullivan

10/10

Incredibly happy with the entire experience.

Strengths

Speed at which the wall paper arrived and clear communication with customers

Improvements or suggestions

Nil


Carole Raine

10/10

Very impressed wallpaper a lot cheaper on this site

Strengths

Kept me updated with delivery

Improvements or suggestions

Don’t have any


Lillian Karin Johannessen

10/10

Fast shipping to Norway and easy website to manouver and place order from. Very pleased with my experience.

Strengths

Easy to navigate and find information on website

Improvements or suggestions

No suggentions


Frode Bøe

8/10

Totally without problems!

Strengths

Availability and huge selection.

Improvements or suggestions

A confirmation mail when the order is manually checked, before the shipment is done.


Ruth O Brien

9/10

Excellent service and fast delivery I'm delighted with the product looks fantastic

Strengths

Fast and easy to order

Improvements or suggestions

Nothing I'm extremely happy with the service would definitely use again


Xavier Pinero Martinez

10/10

Excellent

Strengths

Good website and worldwide fast shipping

Improvements or suggestions

None


Alison Newton

1/10

Terrible- do not use if in UK

Strengths

None

Improvements or suggestions

I was charged an additional £40+ over the confirmed order value for charges on tax and duty etc...would not have bought if I’d known this. Deceptive and no response when I raised it. Avoid at all... I was charged an additional £40+ over the confirmed order value for charges on tax and duty etc...would not have bought if I’d known this. Deceptive and no response when I raised it. Avoid at all costs. Post office don’t release parcel unless it’s paid so no choice.


Joke De Boer

9/10

Very easy to order and very prompt delivery

Strengths

If you know the code number it is very easy to order

Improvements or suggestions

No suggestions, very happy with the service


Venita Rostas

10/10

Easy website to navigate. Very clear.

Strengths

Very clear so very quick and easy to order.

Improvements or suggestions

I was happy with the whole process


Mahalah Dominic

9/10

Very quick and efficient service

Strengths

Wallpaper was much cheaper than the only other store I found that stocked the particular wallpaper I brought

Improvements or suggestions

No