Reviews

8.8 / 10
689 reviews
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91% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

689 Reviews

Goma

2/10

I’m from Mexico and I wouldn’t recommend to buy from here, yes, the delivery is fast but in the end I have to pay for it almost the same amount of money that I paid for the wallpaper, so you need to... I’m from Mexico and I wouldn’t recommend to buy from here, yes, the delivery is fast but in the end I have to pay for it almost the same amount of money that I paid for the wallpaper, so you need to take in consideration that you will pay almost the double for your order.

And if you send an email to clarify the situation they will never answer, so the communication was pretty bad.

Strengths

The delivery is fast

Improvements or suggestions

You should warn the buyers that they will have to pay more money in the end and answer the emails


Anne Clayton

10/10

Absolutely excellent!

Strengths

great selection of wallpapers, fast service, fair pricing,

Improvements or suggestions

I think you're good!


sallie schreiber

9/10

It was a very good experience and I was thrilled to find what I needed! The wallpaper I was looking for had been discontinued.

Strengths

The wallpaper I was looking for had been discontinued. When I googled what I was looking for, your site popped right up.

Improvements or suggestions

For those not familiar with the metric system, it would have been helpful if there had been measurements in inches and feet also.


Lynda Shaw

10/10

An amazing amount of designs available to look at

Strengths

Easy to search

Improvements or suggestions

To place wallpaper in cart - but it dose not save it if you log out. As I did this but the next day I had lost all my things I put in my cart, so had to search them all again.


Hisham Almahfouz

1/10

Bad , I didn’t receive my order

Strengths

Can’t tell

Improvements or suggestions

Partnership with reliable carrier


Margaret Bonaretti

10/10

Very easy to order

Strengths

Adding glue to order

Improvements or suggestions

Not sure how to improve - first time I have purchased wallpaper and it was easy


KS Wu

8/10

Very good

Strengths

convenient search engine

Improvements or suggestions

appears do not cover product in USA (the one that I want to buy)


Tina Egan

1/10

Deceitful

Strengths

Appears to be a professional set up.

Improvements or suggestions

Parcels should not be refused and returned to sender without investigation/refund.


Gertrude Wickham

1/10

Have not received my parcel yet and cannot trace it, very bad.

Strengths

None

Improvements or suggestions

Try to make sure the parcel is delivered


Robert Delgado

10/10

I was extremely happy with this company. I live in Mexico and had a difficult time finding the wallpaper I wanted. After finding it at this site, I quickly ordered it, and was impressed with the... I was extremely happy with this company. I live in Mexico and had a difficult time finding the wallpaper I wanted. After finding it at this site, I quickly ordered it, and was impressed with the organization on the website to check my order and ability to check it's progress. The store here that sells the same brand said it couldn't be gotten. I did order paper from them for two rooms and it is taking 4-6 weeks to receive. With this site, I had it in 10 days! I wish I went directly to wallpaperwebstore from the beginning for all my rooms!

The site is easy to use, great selection, and very speedy delivery. Couldn't have been happier.

Strengths

Selection, Speed of delivery, Site usability

Improvements or suggestions

none