Reviews

8.8 / 10
686 reviews
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92% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

686 Reviews

Gerarda

2/10

Do not order to them

Strengths

ant strengths

Improvements or suggestions

They need to be more professional and correct. In the order, the customer pays for an express courier fees but the parcel is shopped through a normal postal service, therefore the parcel is... They need to be more professional and correct. In the order, the customer pays for an express courier fees but the parcel is shopped through a normal postal service, therefore the parcel is delivered after many weeks from the order and not from 2 to 4 days as written during the order process


Marc De Naeyer

2/10

Terrible

Strengths

None. Communications have been non existent. They advertise a few days for delivery. We have been waiting for over 3 weeks now and still nothing. Delivery for Holland. Hopeless and very... None. Communications have been non existent. They advertise a few days for delivery. We have been waiting for over 3 weeks now and still nothing. Delivery for Holland. Hopeless and very disappointing

Improvements or suggestions

Keep your customers INFORMED. Jack your deliveries up


shaun thompson

7/10

Not happy

Strengths

dont know

Improvements or suggestions

information about potential import taxes, I paid 3 times the value of the purchase in taxes, ie: 400 real for wallpaper and 1,200 to pay customs


Mary

10/10

EXCELLENT!

Strengths

I ordered my product on Tuesday and it arrived in Greece after three days! Very fast shipping and customer support emailed me back within 24hours regarding my inquiry! Also no extra VAT was... I ordered my product on Tuesday and it arrived in Greece after three days! Very fast shipping and customer support emailed me back within 24hours regarding my inquiry! Also no extra VAT was charged.

Thank you very much!

Improvements or suggestions

N/A


Grainne Hyland

10/10

Easy to order, best thing was that it enabled me to calculate the amount of rolls I needed

Strengths

As I said it calculated quantity needed and also I found the exact wallpaper I was looking for very easily

Improvements or suggestions

It took a little longer than I expected to arrived but not too long either


Quentin Williams

10/10

Excellent Service and delivery

Strengths

great selection, easy order process, quick delivery to Western Australia (7 days)

Improvements or suggestions

none


Melissa Carvajal

7/10

Good, i would recommend to have more people speaking english on your team

Strengths

agility

Improvements or suggestions

I ask to put on hold an order and you agree, but then it was sent without notice


Goma

2/10

I’m from Mexico and I wouldn’t recommend to buy from here, yes, the delivery is fast but in the end I have to pay for it almost the same amount of money that I paid for the wallpaper, so you need to... I’m from Mexico and I wouldn’t recommend to buy from here, yes, the delivery is fast but in the end I have to pay for it almost the same amount of money that I paid for the wallpaper, so you need to take in consideration that you will pay almost the double for your order.

And if you send an email to clarify the situation they will never answer, so the communication was pretty bad.

Strengths

The delivery is fast

Improvements or suggestions

You should warn the buyers that they will have to pay more money in the end and answer the emails


Anne Clayton

10/10

Absolutely excellent!

Strengths

great selection of wallpapers, fast service, fair pricing,

Improvements or suggestions

I think you're good!


sallie schreiber

9/10

It was a very good experience and I was thrilled to find what I needed! The wallpaper I was looking for had been discontinued.

Strengths

The wallpaper I was looking for had been discontinued. When I googled what I was looking for, your site popped right up.

Improvements or suggestions

For those not familiar with the metric system, it would have been helpful if there had been measurements in inches and feet also.