Good quality product. Easy to navigate website and order.
Great product, good price. good selection on website.
They have a great range of wallpapers and murals and I would have used them again in the future.
The company name suggests it is a UK based company. Only when you call the contact number do you realise you are speaking to somebody in Holland. No return information was sent with the package which I then had to contact them for after a phone call and email failed to provide me with a return address. It cost my £30 to return the goods to Holland and the poor set up to deal with returns has left me still out of pocket for the cost of my order, now purchased elsewhere. Not a good service for a small business like mine where cash flow is key.
Disappointing service to date but i am hopeful of a better outcome..
i ordered what i thought was wallpaper for a feature wall as unlike other companies i use, the website did not state it was a mural and the photograph of the product looks like wallpaper. i returned the parcel immediately. i was offered a credit note but 20 days later i still have not heard back from wallpaperwebstore.co.uk. i am entitled to a refund under the terms and conditions and having purchased wallpaper elsewhere so i don't lose my tradesman, i have no use for a credit note weeks after the event. i hope to get a response from my last of several requests of a refund.
Fast, reliable and good quality. ordered sunday, received my parcel monday. will definetly order from them again.
Do not order from this company never had such poor service or poor quality products no communication at all waited over 3 week for wallpaper didnt arrive i emailed them to see where it was they hadent even sent it out when finally arrived half roll was damaged and wont replace so going to rip the wallpaper off i have put on and buy from a different company.
Acted very promptly at all points.
Very happy with all parts of the process from providing an initial sample to delivering the final goods.
The wallpaper was exactly like the picture on their website, colour perfect and quality good.
Cannot think of any way to improve the perfect service I received.
Very pleased with this company, order dispatched quickly and arrived on the day we were told it would.
Good quality wallpaper. Good value for money with reasonably priced wallpaper.
Please change your delivery company. Don't think UPS is helping your business.
Love the wallpaper and when i called the company to complain about ups they were polite and approachable. although we're unable to help re big issues with ups delivery so overall can't say it was a good experience..
would like to order some more but will not do so to avoid any more issues caused by ups.