Reviews

Wallpaperwebstore.co.uk

Wallpaperwebstore.co.uk Curious about the customer satisfaction score for Wallpaperwebstore.co.uk? View all reviews here. Powered by The Feedback Company148
9.1/10
Excellent (10/10)
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148 reviews
94 % of the customers recommend this company.
Customers rate Wallpaperwebstore.co.uk with 9.1/10. Based on 148 reviews.
Information on the website
Very good (9/10)
Ease of ordering
Very good (9/10)
Delivery speed
Very good (9/10)
Order status updates
Very good (9/10)
Customer-friendly
Very good (9/10)
Response time
Very good (9/10)
After sales
Very good (9/10)

148 Reviews

Wallpaperwebstore.co.uk 1 beoordeling
Anonymous
Excellent (10/10)
Anonymous

Strengths

Good quality product. Easy to navigate website and order.

Score on Wallpaperwebstore.co.uk:5/5
Would you recommend this company?Yes

Great product, good price. good selection on website.

Wallpaperwebstore.co.uk 1 beoordeling
Karen Barber
Bad (3/10)
Karen Barber

Strengths

They have a great range of wallpapers and murals and I would have used them again in the future.

Improvements or suggestions

The company name suggests it is a UK based company. Only when you call the contact number do you realise you are speaking to somebody in Holland. No return information was sent with the package which I then had to contact them for after a phone call and email failed to provide me with a return address. It cost my £30 to return the goods to Holland and the poor set up to deal with returns has left me still out of pocket for the cost of my order, now purchased elsewhere. Not a good service for a small business like mine where cash flow is key.

Score on Wallpaperwebstore.co.uk:1.5/5
Would you recommend this company?No

Disappointing service to date but i am hopeful of a better outcome..
i ordered what i thought was wallpaper for a feature wall as unlike other companies i use, the website did not state it was a mural and the photograph of the product looks like wallpaper. i returned the parcel immediately. i was offered a credit note but 20 days later i still have not heard back from wallpaperwebstore.co.uk. i am entitled to a refund under the terms and conditions and having purchased wallpaper elsewhere so i don't lose my tradesman, i have no use for a credit note weeks after the event. i hope to get a response from my last of several requests of a refund.

Wallpaperwebstore.co.uk 1 beoordeling
Anonymous
Excellent (10/10)
Anonymous

Strengths

Availability of hard to find stock

Score on Wallpaperwebstore.co.uk:5/5
Would you recommend this company?Yes

Excellent.

Wallpaperwebstore.co.uk 1 beoordeling
Anonymous
Excellent (10/10)
Anonymous

Strengths

Fast delivery

Score on Wallpaperwebstore.co.uk:5/5
Would you recommend this company?Yes

Fast, reliable and good quality. ordered sunday, received my parcel monday. will definetly order from them again.

Wallpaperwebstore.co.uk 1 beoordeling
Bella
Excellent (10/10)
Bella
Score on Wallpaperwebstore.co.uk:5/5
Would you recommend this company?Yes

Fast, friendly and reliable.

Wallpaperwebstore.co.uk 1 beoordeling
Anonymous
Excellent (10/10)
Anonymous
Score on Wallpaperwebstore.co.uk:5/5
Would you recommend this company?Yes

Very good.

Wallpaperwebstore.co.uk 1 beoordeling
lisa stoddart
Unacceptable (1/10)
lisa stoddart

Strengths

none

Improvements or suggestions

alot

Score on Wallpaperwebstore.co.uk:0.5/5
Would you recommend this company?No

Do not order from this company never had such poor service or poor quality products no communication at all waited over 3 week for wallpaper didnt arrive i emailed them to see where it was they hadent even sent it out when finally arrived half roll was damaged and wont replace so going to rip the wallpaper off i have put on and buy from a different company.

Wallpaperwebstore.co.uk 1 beoordeling
Anonymous
Very good (9/10)
Anonymous

Strengths

Acted very promptly at all points.

Improvements or suggestions

None.

Score on Wallpaperwebstore.co.uk:4.5/5
Would you recommend this company?Yes

Very happy with all parts of the process from providing an initial sample to delivering the final goods.

Wallpaperwebstore.co.uk 1 beoordeling
Graham Hatcher
Excellent (10/10)
Graham Hatcher

Strengths

The wallpaper was exactly like the picture on their website, colour perfect and quality good.

Improvements or suggestions

Cannot think of any way to improve the perfect service I received.

Score on Wallpaperwebstore.co.uk:5/5
Would you recommend this company?Yes

Very pleased with this company, order dispatched quickly and arrived on the day we were told it would.

Wallpaperwebstore.co.uk 1 beoordeling
CGG
Sufficient (6/10)
CGG

Strengths

Good quality wallpaper. Good value for money with reasonably priced wallpaper.

Improvements or suggestions

Please change your delivery company. Don't think UPS is helping your business.

Score on Wallpaperwebstore.co.uk:3/5
Would you recommend this company?Yes

Love the wallpaper and when i called the company to complain about ups they were polite and approachable. although we're unable to help re big issues with ups delivery so overall can't say it was a good experience..
.
would like to order some more but will not do so to avoid any more issues caused by ups.

Company information

Wallpaperwebstore.co.uk is Europe's largest wallpaper supplier, with customers all over the world, in our company, the needs and wishes of our customers are valued very high. Our team is therefore completely dedicated to meet with our customers wishes.
Address
Dorpsstraat 11
3299 BB Maasdam

Contact information
Email: info@wallpaperwebstore.co.uk
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