Reviews

Van Gogh Museum Shop

Van Gogh Museum Shop Curious about the customer satisfaction score for Van Gogh Museum Shop? View all reviews here. Powered by The Feedback Company1050
9.3/10
1050 reviews
96 % of the customers recommend this company.
Customers rate Van Gogh Museum Shop with 9.3/10. Based on 1050 reviews.

1050 Reviews

Van Gogh Museum Shop 1 beoordeling
Anonymous
Excellent (10/10)
Anonymous

Improvements or suggestions

I suggest putting more of the "unusual" items online instead of the easy to obtain items like bookmarks, magnets, pens, etc. People are more inclined to buy that type of thing immediately because they are cheap and portable instead of buying the larger and/or more expensive items.

Score on Van Gogh Museum Shop:5/5
Would you recommend this company?Yes

I was greatly impressed when a customer rep from the online store contacted me directly in response to a somewhat casual remark that i was disappointed not to find everything from your stores in the online shop. she went out of her way to obtain a clutch purse for me that i was interested in, but did not buy due to time and space restrictions. unfortunately, she could not help me find all the other items that i was interested in because i could not remember them all.

Van Gogh Museum Shop 1 beoordeling
Olivier Nowak
Excellent (10/10)
Olivier Nowak
Score on Van Gogh Museum Shop:5/5
Would you recommend this company?Yes

Excellent. all expectations satisfied.

Van Gogh Museum Shop 1 beoordeling
Anonymous
Good (8/10)
Anonymous

Improvements or suggestions

We wish to see more products that we can order from overseas. Thanks!

Score on Van Gogh Museum Shop:4/5
Would you recommend this company?Yes

Very nice experience, shipping is fast. we are happy to receive the lovely van gogh miffy!.

Van Gogh Museum Shop 1 beoordeling
Terry Wiggins
Excellent (10/10)
Terry Wiggins

Improvements or suggestions

I'm happy

Score on Van Gogh Museum Shop:5/5
Would you recommend this company?Yes

We visited the van gogh museum shop when we were in amsterdam in august. i have always loved van gogh art work and fell in love with the quality of product in the store but didn't buy a painting at that time. for my birthday i went online and chose the irises to be shipped here. i was surprised and very please to receive it already framed! thank you ?.

Van Gogh Museum Shop 1 beoordeling
H.Laufer

Can recommend this shop. good quality canvas print, quick ups delivery. not particularly good value compared to competitors, but a good opportunity for all buyers wishing, like me, to support the van gogh museum with their purchase.

Van Gogh Museum Shop 1 beoordeling
Anonymous
Good (8/10)
Anonymous

Improvements or suggestions

Program the date fields so inputing US addresses is not an annoyance.

Score on Van Gogh Museum Shop:4/5
Would you recommend this company?Yes

Purchasing two items from the shop.

Van Gogh Museum Shop 1 beoordeling
KC
Insufficient (4/10)
KC

Improvements or suggestions

It could mail items quicker; or remember to tell customers when items ship.

Score on Van Gogh Museum Shop:2/5
Would you recommend this company?No

I ordered on october 3 and received an email confirming my order; and it stated i'd receive another email when the order shipped. it is now october 10 and i still have not received an email stating that my order has shipped.

Van Gogh Museum Shop 1 beoordeling
Denisse
Excellent (10/10)
Denisse

Improvements or suggestions

I would have loved to see a coupon for free (international) shipping with my purchase ticket to the museum. This way I could have been even more motivated to buy gifts for friends and family once I arrived home or even from the actual Museum shop and then just have everything shipped home. I like to travel light (only a carry-on for a 16-day trip) and I could not fit many things in my bag.

Score on Van Gogh Museum Shop:5/5
Would you recommend this company?Yes

They have very nice and interesting products to give as gifts to friends or to keep for yourself as a nice souvenir. the array of products does not seem tacky and the products seem to be good quality for the price.

Van Gogh Museum Shop 1 beoordeling
Anonymous
Sufficient (6/10)
Anonymous

Improvements or suggestions

As stated above I was expecting to see shipment or duty cost and did not before my order was confirmed. I assumed incorrectly that the VAT was the duty cost. I paid $87 canadian dollars in duty to ship my order. That is almost have the cost of the painting. Had I known that I would have purchased it locally and taken it with me.

Score on Van Gogh Museum Shop:3/5
Would you recommend this company?Yes

Website was easy to navigate and place the order. most sites give you a cost breakdown for international shipments before you confirm the order. the website listed the vat price, but did not state shipping cost (if 0 dollars should indicate). also there was no mention of potential duty cost for shipment to canada. this should all be stated before confirming the order.

Van Gogh Museum Shop 1 beoordeling
Luisa (Roma)

Very well, i like very much the articles i ordered (i live in rome and at the moment i have not the possibility to go in amsterdam - i went many years ago and i liked the town and the museum)..
the service has been very rapid and accurated.

Company information

The Van Gogh Museum houses the world’s largest collection of works by Vincent van Gogh together with a substantial collection of paintings, drawings and sculp
Address
Paulus Potterstraat 7
1071 CX Amsterdam

Contact information
Email: customerservice@vangoghmuseumshop.com
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