Reviews

Van Gogh Museum Shop

Van Gogh Museum Shop Curious about the customer satisfaction score for Van Gogh Museum Shop? View all reviews here. Powered by The Feedback Company910
9.3/10
910 reviews
96 % of the customers recommend this company.
Customers rate Van Gogh Museum Shop with 9.3/10. Based on 910 reviews.

910 Reviews

Van Gogh Museum Shop 1 beoordeling
Anonymous
Good (8/10)
Anonymous

Improvements or suggestions

Availability of items.
Hand fans weren't available.

Score on Van Gogh Museum Shop:4/5
Would you recommend this company?Yes

Good experience.

Van Gogh Museum Shop 1 beoordeling
Anonymous
Sufficient (6/10)
Anonymous

Improvements or suggestions

service is just fine

Score on Van Gogh Museum Shop:3/5
Would you recommend this company?Yes

In order.

Van Gogh Museum Shop 1 beoordeling
Enrico
Excellent (10/10)
Enrico
Score on Van Gogh Museum Shop:5/5
Would you recommend this company?Yes

I bought a painting replica. the site works great, the shipment was fast.

Van Gogh Museum Shop 1 beoordeling
Alexandra Pârvan
Excellent (10/10)
Alexandra Pârvan

Improvements or suggestions

Check for potential technical difficulties in the page where customers are asked to type in their address. See the problems I had described in the box above.

Score on Van Gogh Museum Shop:5/5
Would you recommend this company?Yes

My experience as a customer was eventually successful, but before that i had technical troubles which initially made me give up on my purchase. although in the box where i needed to insert my address i could choose from the drop-down menu my country, romania, the page continuously and invariably kept switching the country of destination to the netherlands. so, after repeated attempts i gave up. weeks later it occurred to me to try again using a different browser (chrome, instead of firefox), and this time everything went smoothly, but it was purely by chance that i did this and managed to complete my order.

Van Gogh Museum Shop 1 beoordeling
Anonymous
Very good (9/10)
Anonymous
Score on Van Gogh Museum Shop:4.5/5
Would you recommend this company?Yes

Well laid out internet pages.
easy to make purchase.
items arrived in a timely way and were well packaged.

Van Gogh Museum Shop 1 beoordeling
John Alderete
Excellent (10/10)
John Alderete
Score on Van Gogh Museum Shop:5/5
Would you recommend this company?Yes

We loved the museum when we visited amsterdam last month. we were excited to learn we could order on-line, which we did. everything was easy and user friendly.

Van Gogh Museum Shop 1 beoordeling
Anonymous
Good (8/10)
Anonymous

Improvements or suggestions

I found it difficult to enter my workplace address - your data entry fields were too restrictive. So I had to give my home address for delivery - even though I knew I would not be at home for this. This meant I had to spend an hour on Saturday driving to and from the courier depot to collect the package.

Score on Van Gogh Museum Shop:4/5
Would you recommend this company?Yes

Ordering was easy - mostly! very prompt dispatch and delivery.

Van Gogh Museum Shop 1 beoordeling
Anonymous
Good (8/10)
Anonymous

Improvements or suggestions

even though I opted to pay in £ sterling, MBNA charge me a "foreign transaction" fee. I believe Van Gogh shop can prevent this from happening

Score on Van Gogh Museum Shop:4/5
Would you recommend this company?Yes

Good.

Van Gogh Museum Shop 1 beoordeling
Anonymous
Good (8/10)
Anonymous

Improvements or suggestions

It is good, but a courier choice would be useful particularly for Asia (China) as DHL really don't deliver locally, just to the nearest city, which can be 200KM away! had this problem last year china DHL office in Sanya refused to deliver my mail addressed to me ina different city because they don't have an office here ( not a problem with this web site, just a reflection)

Score on Van Gogh Museum Shop:4/5
Would you recommend this company?Yes

Found the website simple to use, no complaints.

Van Gogh Museum Shop 1 beoordeling
Judith Deborah Hunter
Excellent (10/10)
Judith Deborah Hunter

Improvements or suggestions

Nil - excellence website & very fast delivery

Score on Van Gogh Museum Shop:5/5
Would you recommend this company?Yes

Easy to use website with great range of products.

Company information

The Van Gogh Museum houses the world’s largest collection of works by Vincent van Gogh together with a substantial collection of paintings, drawings and sculp
Address
Paulus Potterstraat 7
1071 CX Amsterdam

Contact information
Email: customerservice@vangoghmuseumshop.com
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