Feedback Company

The Shoe Care Shop Int.

9.3 /10

StarStarStarStarHalf star

1284 reviewsWrite review

checkbox98% recommends The Shoe Care Shop Int.!

After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1284 reviews

Devin Giddens

StarStarStarStarStar
10/10

Absolutely fantastic. Arrived from NL to the US in about a week; was shipped within hours of receiving order. Product was perfect.

Strengths
Very rapid response time, excellent communication and great value.

Published on

Alexis Massonnet

StarStarStarStarHalf star
9/10

Great

Strengths
Fast and efficient

Published on

JP Patel

StarStarStarStarStar
10/10

Excellent customer service..excellent products!

Strengths
Customer service

Published on

Marius Koch

StarStarStarStarHalf star
9/10

The glass bottle of Saphir Natural Cleaner had partially leaked in the package. It should be ensured before shipping that the glass bottle is tightly closed.

Strengths
Beautifully structured website

Published on

Answer The Shoe Care Shop Int.

Hi Marius, Thanks so much for your review. I'm really sorry to hear that the bottle leaked during shipping. Unfortunately, we’ve seen this happen occasionally with this particular cap design. It’s not ideal, but it's a design decision from Saphir and sadly something we can’t change on our end. As a small gesture for the inconvenience, I’ve reimbursed your shipping costs. The refund should show up in your PayPal account within 2 to 3 days. Thanks again for letting us know, and if there’s anything else I can do for you, just let us know. Kind regards, Donny The Shoe Care Shop

Answered on

Donna Bois

StarStarStarStarStar
10/10

Excellent service from Donny. He answered all my questions in detail so I would order the right product. I appreciate his kindness very much.

Strengths
Explaining which product to use and the videos help.

Published on

McAnthony Nwoye

StarStarStarStarStar
10/10

Truly awesome! Loved the personal touch and informative guides.

Strengths
In-depth knowledge of the subject.

Published on

Richard Roberts

StarStarStarStarEmpty star
8/10

Very good

Strengths
Quick shipping

Published on

Filip Lukac

StarStarStarStarStar
10/10

very good. As it should be

Strengths
Info on the Web Page

Published on

Colin Sole

StarStarStarStarHalf star
9/10

Efficent and prompt

Strengths
Efficient

Published on

Jon H

StarStarStarStarStar
10/10

Great products and customer service

Strengths
Extensive product inventory, quick shipping, great follow-through from customer service

Published on

Christine Wilson

StarStarStarStarStar
10/10

Fabulous

Strengths
Excellent range of beautiful products available, very fast delivery service, products well packaged.

Published on

adrian groapa

StarStarStarStarStar
10/10

Amazing service outstanding product!

Strengths
Quality of products

Published on

Christoph-Thomas Germer

StarStarStarStarStar
10/10

Great

Strengths
Good products

Published on

Joel Grünberg

StarStarStarEmpty starEmpty star
6/10

I‘m still waiting for my ordered product

Strengths
.

Published on

Marlous Danz

StarStarStarStarStar
10/10

Very satisfied

Strengths
Top service & very good quality products

Published on

Reviews

The Shoe Care Shop Int. collects company reviews at Feedback Company. The company collects reviews independently.

The Shoe Care Shop Int. has achieved the following results:

  • checkAverage score: 9.3/10
  • check1284 collected reviews
  • checkFirst review written on 9 July 2012

The Shoe Care Shop Int.

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The Shoe Care Shop Int.

Parnassusweg 126

1076 AT Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1284 reviews

Devin Giddens

StarStarStarStarStar
10/10

Absolutely fantastic. Arrived from NL to the US in about a week; was shipped within hours of receiving order. Product was perfect.

Strengths
Very rapid response time, excellent communication and great value.

Published on

Alexis Massonnet

StarStarStarStarHalf star
9/10

Great

Strengths
Fast and efficient

Published on

JP Patel

StarStarStarStarStar
10/10

Excellent customer service..excellent products!

Strengths
Customer service

Published on

Marius Koch

StarStarStarStarHalf star
9/10

The glass bottle of Saphir Natural Cleaner had partially leaked in the package. It should be ensured before shipping that the glass bottle is tightly closed.

Strengths
Beautifully structured website

Published on

Answer The Shoe Care Shop Int.

Hi Marius, Thanks so much for your review. I'm really sorry to hear that the bottle leaked during shipping. Unfortunately, we’ve seen this happen occasionally with this particular cap design. It’s not ideal, but it's a design decision from Saphir and sadly something we can’t change on our end. As a small gesture for the inconvenience, I’ve reimbursed your shipping costs. The refund should show up in your PayPal account within 2 to 3 days. Thanks again for letting us know, and if there’s anything else I can do for you, just let us know. Kind regards, Donny The Shoe Care Shop

Answered on

Donna Bois

StarStarStarStarStar
10/10

Excellent service from Donny. He answered all my questions in detail so I would order the right product. I appreciate his kindness very much.

Strengths
Explaining which product to use and the videos help.

Published on

McAnthony Nwoye

StarStarStarStarStar
10/10

Truly awesome! Loved the personal touch and informative guides.

Strengths
In-depth knowledge of the subject.

Published on

Richard Roberts

StarStarStarStarEmpty star
8/10

Very good

Strengths
Quick shipping

Published on

Filip Lukac

StarStarStarStarStar
10/10

very good. As it should be

Strengths
Info on the Web Page

Published on

Colin Sole

StarStarStarStarHalf star
9/10

Efficent and prompt

Strengths
Efficient

Published on

Jon H

StarStarStarStarStar
10/10

Great products and customer service

Strengths
Extensive product inventory, quick shipping, great follow-through from customer service

Published on

Christine Wilson

StarStarStarStarStar
10/10

Fabulous

Strengths
Excellent range of beautiful products available, very fast delivery service, products well packaged.

Published on

adrian groapa

StarStarStarStarStar
10/10

Amazing service outstanding product!

Strengths
Quality of products

Published on

Christoph-Thomas Germer

StarStarStarStarStar
10/10

Great

Strengths
Good products

Published on

Joel Grünberg

StarStarStarEmpty starEmpty star
6/10

I‘m still waiting for my ordered product

Strengths
.

Published on

Marlous Danz

StarStarStarStarStar
10/10

Very satisfied

Strengths
Top service & very good quality products

Published on

Reviews

The Shoe Care Shop Int. collects company reviews at Feedback Company. The company collects reviews independently.

The Shoe Care Shop Int. has achieved the following results:

  • checkAverage score: 9.3/10
  • check1284 collected reviews
  • checkFirst review written on 9 July 2012

The Shoe Care Shop Int.

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The Shoe Care Shop Int.

Parnassusweg 126

1076 AT Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation