Reviews

9.3 / 10
914 reviews
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98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.3/10
Information on the website
9.1/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

914 Reviews

Erikas

10/10

All good.

Strengths

You have really wide selection of quality shoe care products. I couldn't find exact products for reasonable prices on ebay or amazon but found them in your shop.


Anonymously

10/10

Excellent information on website, the products eg brush sets are good prices compared to other websites, it's something you need when you are investing in good quality shoe care kit for the first... Excellent information on website, the products eg brush sets are good prices compared to other websites, it's something you need when you are investing in good quality shoe care kit for the first time.

Strengths

The courier said that they had visited my address with my product, no card was left in arranging delivery. I contacted the company and received a reply within 30 mins, this is fantastic... The courier said that they had visited my address with my product, no card was left in arranging delivery. I contacted the company and received a reply within 30 mins, this is fantastic service!!
The product arrived very swiftly after this email, great customer service!!


Anonymously

8/10

Overall happy, I will use the online shop again.

Strengths

Good range of products.


Thierry

10/10

I had a very good experience. Ordering exactly what I wanted was easy. Lots of helpful information on the website and there was a very prompt delivery service

Strengths

Quality products that are not easy to find in the high street


Ricky

7/10

Fairly good experience, the items arrived pickaged securely and came within a good amount of time. My only problem is that one of my items was wrong.


MLorde

8/10

Nothing much to say really, at this stage, other than ‘good’ ! You had good reviews, your product descriptions were good and I thought I’d give you a try. Will I return for more shoe products if I... Nothing much to say really, at this stage, other than ‘good’ ! You had good reviews, your product descriptions were good and I thought I’d give you a try. Will I return for more shoe products if I need to in the future, yes. At this stage I have no reason not to.

Strengths

As stated in 1st paragraph
- good product descriptions
- shoe care seems to be your focus and business so you must have a passion for it which is what I look for when I need stuff to do...
As stated in 1st paragraph
- good product descriptions
- shoe care seems to be your focus and business so you must have a passion for it which is what I look for when I need stuff to do their job


Richard Rado

10/10

Great customer service and quality items!

Strengths

Good, straightforward information, hand written greeting card.


Anonymously

8/10

Very positive, prompt in replying to e mails and quick service.

Strengths

excellent customer service


Anonymously

10/10

Very good


Anonymously

10/10

I am impressed by the speedy delivery of my order and also the care taken in the presentation.

Strengths

Care taken on your online image and also the presentation of my order.