Reviews

9.3 / 10
914 reviews
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98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.3/10
Information on the website
9.1/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

914 Reviews

Anonymously

10/10

Perfect service.

Strengths

Perfect products


Anonymously

10/10

Great, quick delivery

Strengths

Quick delivery


Anonymously

8/10

Good products and service.

Strengths

Very good range os produtos and information ir use and tips.


Anonymously

10/10

Brilliant

Strengths

Personalised approach, good prices


Gouy Hamilton-Fisher

10/10

My recent order was my first and I was very pleased from start to finish.

Strengths

Great products and product descriptions. Delivery was much faster than I had anticipated. Excellently packaged.


Peter Ringier

10/10

Excellent

Strengths

- ease of use the order process
- product portfolio


Nicole

8/10

Generally happy but there might be some technical problems with info flow between your site and the couriers:
Fedex did not receive 2 items of info: the building/ street number and the...
Generally happy but there might be some technical problems with info flow between your site and the couriers:
Fedex did not receive 2 items of info: the building/ street number and the country code of the mobile phone number. So they couldn’t find the address and couldn't call me to clarify. It is possible that I missed filling this in but it is worth checking technically. I have a UK mobile and the address was in Luxembourg. I eventually called fedex directly and sorted the issue. The product itself is great.


Anonymously

9/10

Excellent! And I enjoyed the cards you sent the box

Strengths

I enjoyed the simplicity and also the quality service!


Anonymously

10/10

It is very good

Strengths

You enclosed manual to use shoecare product, shoe-tree and keypart. This is very nice and informative


Neil ivory

10/10

Very happy with the product and service. I will definitely be using again in the future. Best regards