Reviews

9.3 / 10
1039 reviews
Write a review

98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1039 Reviews

Rowan

8/10

Great

Strengths

quick service


Thierry

10/10

Always perfect , well packed and especially high quality

Strengths

large choice of accessories with good value


Tim

10/10

Very happy, order entirely met expectations.

Strengths

Top quality products, good price.


Dmytro

9/10

Everything is good, thank you.

Strengths

Good products quality, quick service, affordable price.


Andre Graca

9/10

Good. However, I did not receive a shipping e-mail.

Strengths

Good products and nice packaging


Anonymously

10/10

Excellent


Seán

1/10

I still haven’t received my goods?

Strengths

Decent website

Reply The ShoeCare-Shop International:

Hi Seán,
Thank you for your message (review) letting us know your package has not been delivered yet. We were unaware. We will contact FedEx immediately to try to resolve the issue. If you have...
Hi Seán,
Thank you for your message (review) letting us know your package has not been delivered yet. We were unaware. We will contact FedEx immediately to try to resolve the issue. If you have any follow up questions please feel free to contact our customer care team so we can help you more effectively.


Hamza naseem

9/10

They offer great products at good prices.

Strengths

Customer service


Alexandra

7/10

My experience was a nice one. Excellent customer service, very responsive, friendly and proactive. The received products were a bit of a lower quality than I expected, but still good. For example,... My experience was a nice one. Excellent customer service, very responsive, friendly and proactive. The received products were a bit of a lower quality than I expected, but still good. For example, the brushes lose hair when usingt them and the wooden boxes had remaining sawdust inside.

Strengths

Customer oriented attitude. Some highquality products.

Reply The ShoeCare-Shop International:

Hello,
Thank you for your feedback!
That is unfortunate to hear. Usually, our brushes do not shed any hairs, but in the rare cases they do it usually stops after 1-2 shoe shine sessions. If...
Hello,
Thank you for your feedback!
That is unfortunate to hear. Usually, our brushes do not shed any hairs, but in the rare cases they do it usually stops after 1-2 shoe shine sessions. If it does not stop, please contact our customer service and we will take care of that for you.
It is also unfortunate to hear the boxes contained sawdust. We are not sure why that is.
Kind regards,
Donny
Customer service
The ShoeCare-Shop


TP

10/10

Not received product yet

Strengths

none found