martin stocker
Recommendation
Quick delivery, good Produkts.
- Strengths
- 1
- After sales
- 9/10
- Customer-friendly
- 9.4/10
- Delivery speed
- 9/10
1381 reviews
Mark Sullivan
Not good at all
- Strengths
- You have what I needed.
Aljaž Kapun
Recommendation
The selection of products is large, the website is clear and ordering products is easy. However, the biggest criticism is the shipping costs. I bought around €200 worth of products and still paid €30 for shipping a package measuring 20x16x10cm. This seems really too much for shipping from the Netherlands to Slovenia. For comparison, I recently had free shipping for a similar package from Denmark because the purchase was over €70.
- Strengths
- Good product selection and informations.
Patrick Staley
Recommendation
Quick shipping and fairly priced. Appreciated the efficient packaging and waste minimization.
- Strengths
- Range of shoe care products.
GARETH HUGHES
Recommendation
After a bit if research the shoe car shop was highly recommended. Can't say I disagree. Everything has been brilliant, from the speed of delivery, the quality of the goods and especially the information that came with the package and in follow up emails. Really happy and would purchase from the company again.
- Strengths
- Providing good products and the general presentation of the website and any details 8 may if had concerns about.
Martin Slier
Recommendation
Fantastic
- Strengths
- I requested the product on Whatsapp. Was going to be in Amsterdam for one full day (Saturday). Donny advised that best would be to order online and deliver Package to my hotel. Everything happened smoothly from there and package delivered as promised.
Mindy Shah
Recommendation
Product arrived in very damaged box. One bottle had dented lid and was leaking, two of the polishes had very altered consistency (likely from heat during transport). Probably could have put more padding material in the box given how rough shipping can be. I emailed the company and received a response the next day. They have been very cooperative on finding a resolution.
- Strengths
- Good selection; educational info on site
PERPETUAL D'SOUZA
Recommendation
Quite professional
- Strengths
- Details answers were given to my queries.
Peter Tidd
Recommendation
Very professional and efficient
- Strengths
- I love the detail with which you present your goods and generally how to use your products efficiently.
Tim F.
I am disappointed with the customer service of The ShoeCare-Shop. I contacted them three times regarding a horsehair brush from my order that shed an unusually large amount of hair after the very first use. Despite providing clear details and asking for a simple check or solution, I never received any response. The products may be fine, but a company that does not reply to legitimate customer concerns leaves a very poor impression. Reliable after‑sales support is essential, and unfortunately, this experience was far from satisfactory.
- Strengths
- Competable prices.
Paul Roussel
Package turned up damaged. It wasn't clear on ordering that a signature would be required or that it was delivered from NL when the website was .co.uk.
- Strengths
- Good product selection and advice
John
Recommendation
🫡
- Strengths
- 🫡
Ursula Coppinger
Recommendation
Good
- Strengths
- Quick delivery
Kamil
Recommendation
Good stuf
- Strengths
- Good stuf
Paulo Alexandre Rodrigues
Recommendation
Excellent service. I have bought the Shoe care valet and it is beautiful, very well done and finished. The Saphir products that I have bought are excellent to. Thank you very much.
- Strengths
- Quality.
Reviews
The Shoe Care Shop collects company reviews at Feedback Company. The company collects reviews independently.
The Shoe Care Shop has achieved the following results:
- Average score: 9.3/10
- 1381 collected reviews
- First review written on 9 July 2012
The Shoe Care Shop
For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.
Contact
The Shoe Care Shop
Sarphatipark 40H
1073 CZ Amsterdam
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