Feedback Company

The Shoe Care Shop Int.

9.3 /10

StarStarStarStarHalf star

1326 reviewsWrite review

checkbox98% recommends The Shoe Care Shop Int.!

After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1326 reviews

Thomas Grutzeck

StarStarStarStarStar
10/10

All went ok

Strengths
Good products and information.Pro

Published on

Yokasta Castillo

StarStarStarStarStar
10/10

The best experience for an online shopping experience.

Strengths
Kept me informed about stock and communicated with me throughout the process. Great customer service.

Published on

Klaus Maier

StarStarStarStarStar
10/10

perfect

Strengths
everything

Published on

Hyosung Han

StarStarStarStarStar
10/10

Exceptional customer care

Strengths
One of the items I ordered was broken due to insufficient insulation in the box to protect during shipping. When I contacted them, they responded very quickly and shipped out a replacement free of charge. It was one of the best customer support experience I had in several years!

Published on

Answer The Shoe Care Shop Int.

Hi! Thank you for your nice feedback. We will definitely keep this in consideration in terms of getting perhaps thicker walled boxed for internation shipments. So far, we have very little issues, but we are always for preventing damages during shipping of course. Thanks again for your friend feedback and order! Let us know if we can help you with anything shoe care related in the future. Kind regards, Donny

Answered on

Darryl Tolliver

StarStarStarStarStar
10/10

The ordering process was simple and informative. Delivery was fast and Product was as described. Highly recommended.

Strengths
The website was very easy to maneuver and provided good insights about shoe care.

Published on

Tina Sweeney

StarStarStarStarStar
10/10

Very good service and speedy delivery always. Very good advice given about products and how to use them... brilliant company 😀

Strengths
Efficient and helpful

Published on

Sarah Russell

StarStarStarStarHalf star
9/10

Good the sample pot was a little disappointing as it wasn’t labelled and struggled to find the initial order as to what it was

Strengths
Excellent products

Published on

William M Clemens

StarStarStarStarHalf star
9/10

The best place for all your shoe care needs. Great customer service as well.

Strengths
Customer service, super helpful and in stock items.

Published on

Ezekiel Wang

StarStarStarStarStar
10/10

Excellent

Strengths
Extra fast shipping and great communication.

Published on

Scott Estes

StarStarStarStarStar
10/10

Easy to order. Very quick shipping. High quality products; exactly what I needed. Perfect amount of (email) communication to keep me updated on my order.

Strengths
Stated in first section

Published on

Nathan Holliday

StarStarStarStarEmpty star
8/10

Great range of high class products from people who know and care about shoes.

Strengths
Really well curated product range and expert knowledge from staff.

Published on

Robert John Everett

StarStarStarStarStar
10/10

Easy ordering over the Website,quick delivery. Top quality goods. I get a very good shine on my shoes.

Strengths
Best shine from the products

Published on

Bienvenido Espinosa Cano

StarStarStarStarHalf star
9/10

Excellent produits and service

Strengths
Portfolio of products

Published on

Mauro Peneda

StarStarStarStarStar
10/10

Impeccable.

Strengths
Smooth and user-friendly website and overall purchase experience. Top-notch products and very well packaged. Will definitely buy again. The product kits are well thought and the video tutorials are also a nice addition.

Published on

Jenny K

StarStarStarStarStar
10/10

Not only is the information about the products very useful, it made it easier to understand what exactly I need and how to use those products. I‘m definitely going to buy my shoe care products from this store in the future.

Strengths
It’s great that the information is not just available in English but also in my first language German. The packaging was also great

Published on

Reviews

The Shoe Care Shop Int. collects company reviews at Feedback Company. The company collects reviews independently.

The Shoe Care Shop Int. has achieved the following results:

  • checkAverage score: 9.3/10
  • check1326 collected reviews
  • checkFirst review written on 9 July 2012

The Shoe Care Shop Int.

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The Shoe Care Shop Int.

Parnassusweg 126

1076 AT Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1326 reviews

Thomas Grutzeck

StarStarStarStarStar
10/10

All went ok

Strengths
Good products and information.Pro

Published on

Yokasta Castillo

StarStarStarStarStar
10/10

The best experience for an online shopping experience.

Strengths
Kept me informed about stock and communicated with me throughout the process. Great customer service.

Published on

Klaus Maier

StarStarStarStarStar
10/10

perfect

Strengths
everything

Published on

Hyosung Han

StarStarStarStarStar
10/10

Exceptional customer care

Strengths
One of the items I ordered was broken due to insufficient insulation in the box to protect during shipping. When I contacted them, they responded very quickly and shipped out a replacement free of charge. It was one of the best customer support experience I had in several years!

Published on

Answer The Shoe Care Shop Int.

Hi! Thank you for your nice feedback. We will definitely keep this in consideration in terms of getting perhaps thicker walled boxed for internation shipments. So far, we have very little issues, but we are always for preventing damages during shipping of course. Thanks again for your friend feedback and order! Let us know if we can help you with anything shoe care related in the future. Kind regards, Donny

Answered on

Darryl Tolliver

StarStarStarStarStar
10/10

The ordering process was simple and informative. Delivery was fast and Product was as described. Highly recommended.

Strengths
The website was very easy to maneuver and provided good insights about shoe care.

Published on

Tina Sweeney

StarStarStarStarStar
10/10

Very good service and speedy delivery always. Very good advice given about products and how to use them... brilliant company 😀

Strengths
Efficient and helpful

Published on

Sarah Russell

StarStarStarStarHalf star
9/10

Good the sample pot was a little disappointing as it wasn’t labelled and struggled to find the initial order as to what it was

Strengths
Excellent products

Published on

William M Clemens

StarStarStarStarHalf star
9/10

The best place for all your shoe care needs. Great customer service as well.

Strengths
Customer service, super helpful and in stock items.

Published on

Ezekiel Wang

StarStarStarStarStar
10/10

Excellent

Strengths
Extra fast shipping and great communication.

Published on

Scott Estes

StarStarStarStarStar
10/10

Easy to order. Very quick shipping. High quality products; exactly what I needed. Perfect amount of (email) communication to keep me updated on my order.

Strengths
Stated in first section

Published on

Nathan Holliday

StarStarStarStarEmpty star
8/10

Great range of high class products from people who know and care about shoes.

Strengths
Really well curated product range and expert knowledge from staff.

Published on

Robert John Everett

StarStarStarStarStar
10/10

Easy ordering over the Website,quick delivery. Top quality goods. I get a very good shine on my shoes.

Strengths
Best shine from the products

Published on

Bienvenido Espinosa Cano

StarStarStarStarHalf star
9/10

Excellent produits and service

Strengths
Portfolio of products

Published on

Mauro Peneda

StarStarStarStarStar
10/10

Impeccable.

Strengths
Smooth and user-friendly website and overall purchase experience. Top-notch products and very well packaged. Will definitely buy again. The product kits are well thought and the video tutorials are also a nice addition.

Published on

Jenny K

StarStarStarStarStar
10/10

Not only is the information about the products very useful, it made it easier to understand what exactly I need and how to use those products. I‘m definitely going to buy my shoe care products from this store in the future.

Strengths
It’s great that the information is not just available in English but also in my first language German. The packaging was also great

Published on

Reviews

The Shoe Care Shop Int. collects company reviews at Feedback Company. The company collects reviews independently.

The Shoe Care Shop Int. has achieved the following results:

  • checkAverage score: 9.3/10
  • check1326 collected reviews
  • checkFirst review written on 9 July 2012

The Shoe Care Shop Int.

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The Shoe Care Shop Int.

Parnassusweg 126

1076 AT Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation