Feedback Company
After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1412 reviews

Chapkanovska

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I never received the package from FEDEX. They claim having deposit it but it never arrived ! They gave me two adresses to pick it up none of them had any idea of the package nor did they collaborate with them !! They never sent proof even though they claim the attached a document as proof !! After investigation they just claim i receved it and that they will close the investigation !! Never again !!!

Strengths
fd

Published on

Janet Starkey

StarStarStarStarEmpty star
8/10

Exmcellen

Strengths
Excellent product

Published on

Kaustav Bakshi

StarStarStarStarHalf star
9/10

The experience was smooth, very pleasant. However not all items were in stock. It would be nice to give an expected date when an item can be re-stocked.

Strengths
Varieties of show care and handling items in various price points.

Published on

Answer The ShoeCare-Shop International

Hi there, Thank you for your lovely review! We're happy to hear that you had a pleasant shopping experience and appreciate your kind words about our product range. We also understand your suggestion regarding restock dates. Unfortunately, these often depend on our suppliers, making it difficult for us to provide reliable estimates. Rather than giving customers a date that we might not be able to meet, we prefer to avoid setting expectations we cannot guarantee. However, if you're interested in an out-of-stock product when shopping with us in the future, you're always welcome to contact us directly. We'll be happy to provide our best estimate of when the product might become available again. Thank you again for your feedback and support. We hope to welcome you back soon! Kind regards, Donny The Shoe Care Shop

Answered on

John McLaughlin

StarStarStarStarStar
10/10

Very efficient

Strengths
Easy to deal with and efficient

Published on

David Ghirardi

StarStarStarStarHalf star
9/10

Ordering from the company itself was not a problem it was the shipping that was the problem

Strengths
Having access to the brand that I was looking for

Published on

Answer The ShoeCare-Shop International

Dear David, Thank you for your review! We're glad to hear you were happy with your experience ordering from us, but sorry that FedEx made the delivery more complicated than necessary. If you ever run into similar requests for customs information in the future, please don't hesitate to contact us. In most cases, we can take care of these matters for you. Thanks again for your feedback and recommendation! Kind regards, Donny The Shoe Care Shop

Answered on

Jonathan Whitehead

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Very poor. Product has not been delivered.

Strengths
They promise to deliver

Published on

Marin Gerov / Soulstone

StarStarStarStarStar
10/10

smooth

Strengths
quality products

Published on

Ignas

StarStarStarStarHalf star
9/10

Good

Strengths
Many options to choose from

Published on

Derek Ungless

StarStarStarStarStar
10/10

I purchased clothes hangers. Interaction on the site was good enabling me to quickly see what I wanted to choose. Purchase was simple. Follow up communications were good through delivery which was quite quick.

Strengths
High quality hangers.

Published on

Dominik S

StarStarStarStarStar
10/10

Very happy

Strengths
Fantastic products for a fair price

Published on

Davide Garabello

StarStarStarStarStar
10/10

great seller

Strengths
product choice

Published on

Tim Barker

StarStarStarStarHalf star
9/10

Excellent. Highly informative shop, swift delivery.

Strengths
Product information.

Published on

Muriel Deladriere

StarStarStarStarHalf star
9/10

Excellent contact clientèle, livraison rapide

Strengths
J’ai reçu très rapidement une réponse satisfaisante à ma demande de conseils. La livraison a été très rapide.

Published on

Willem

StarStarStarStarStar
10/10

Fantastic service and products!

Strengths
Customer friendly

Published on

Guangzi Xu

StarStarStarStarStar
10/10

Very good

Strengths
Guided shop experience

Published on

Reviews

The ShoeCare-Shop International collects company reviews at Feedback Company. The company collects reviews independently.

The ShoeCare-Shop International has achieved the following results:

  • checkAverage score: 9.3/10
  • check1412 collected reviews
  • checkFirst review written on 9 July 2012

The ShoeCare-Shop International

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The ShoeCare-Shop International

Sarphatipark 40H

1073 CZ Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1412 reviews

Chapkanovska

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I never received the package from FEDEX. They claim having deposit it but it never arrived ! They gave me two adresses to pick it up none of them had any idea of the package nor did they collaborate with them !! They never sent proof even though they claim the attached a document as proof !! After investigation they just claim i receved it and that they will close the investigation !! Never again !!!

Strengths
fd

Published on

Janet Starkey

StarStarStarStarEmpty star
8/10

Exmcellen

Strengths
Excellent product

Published on

Kaustav Bakshi

StarStarStarStarHalf star
9/10

The experience was smooth, very pleasant. However not all items were in stock. It would be nice to give an expected date when an item can be re-stocked.

Strengths
Varieties of show care and handling items in various price points.

Published on

Answer The ShoeCare-Shop International

Hi there, Thank you for your lovely review! We're happy to hear that you had a pleasant shopping experience and appreciate your kind words about our product range. We also understand your suggestion regarding restock dates. Unfortunately, these often depend on our suppliers, making it difficult for us to provide reliable estimates. Rather than giving customers a date that we might not be able to meet, we prefer to avoid setting expectations we cannot guarantee. However, if you're interested in an out-of-stock product when shopping with us in the future, you're always welcome to contact us directly. We'll be happy to provide our best estimate of when the product might become available again. Thank you again for your feedback and support. We hope to welcome you back soon! Kind regards, Donny The Shoe Care Shop

Answered on

John McLaughlin

StarStarStarStarStar
10/10

Very efficient

Strengths
Easy to deal with and efficient

Published on

David Ghirardi

StarStarStarStarHalf star
9/10

Ordering from the company itself was not a problem it was the shipping that was the problem

Strengths
Having access to the brand that I was looking for

Published on

Answer The ShoeCare-Shop International

Dear David, Thank you for your review! We're glad to hear you were happy with your experience ordering from us, but sorry that FedEx made the delivery more complicated than necessary. If you ever run into similar requests for customs information in the future, please don't hesitate to contact us. In most cases, we can take care of these matters for you. Thanks again for your feedback and recommendation! Kind regards, Donny The Shoe Care Shop

Answered on

Jonathan Whitehead

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Very poor. Product has not been delivered.

Strengths
They promise to deliver

Published on

Marin Gerov / Soulstone

StarStarStarStarStar
10/10

smooth

Strengths
quality products

Published on

Ignas

StarStarStarStarHalf star
9/10

Good

Strengths
Many options to choose from

Published on

Derek Ungless

StarStarStarStarStar
10/10

I purchased clothes hangers. Interaction on the site was good enabling me to quickly see what I wanted to choose. Purchase was simple. Follow up communications were good through delivery which was quite quick.

Strengths
High quality hangers.

Published on

Dominik S

StarStarStarStarStar
10/10

Very happy

Strengths
Fantastic products for a fair price

Published on

Davide Garabello

StarStarStarStarStar
10/10

great seller

Strengths
product choice

Published on

Tim Barker

StarStarStarStarHalf star
9/10

Excellent. Highly informative shop, swift delivery.

Strengths
Product information.

Published on

Muriel Deladriere

StarStarStarStarHalf star
9/10

Excellent contact clientèle, livraison rapide

Strengths
J’ai reçu très rapidement une réponse satisfaisante à ma demande de conseils. La livraison a été très rapide.

Published on

Willem

StarStarStarStarStar
10/10

Fantastic service and products!

Strengths
Customer friendly

Published on

Guangzi Xu

StarStarStarStarStar
10/10

Very good

Strengths
Guided shop experience

Published on

Reviews

The ShoeCare-Shop International collects company reviews at Feedback Company. The company collects reviews independently.

The ShoeCare-Shop International has achieved the following results:

  • checkAverage score: 9.3/10
  • check1412 collected reviews
  • checkFirst review written on 9 July 2012

The ShoeCare-Shop International

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The ShoeCare-Shop International

Sarphatipark 40H

1073 CZ Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation