Feedback Company

The ShoeCare-Shop International

9.3 /10

StarStarStarStarHalf star

1368 reviewsWrite review

checkbox98% recommends The ShoeCare-Shop International!

After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1368 reviews

Paulo Alexandre Rodrigues

StarStarStarStarStar
10/10

Excellent service. I have bought the Shoe care valet and it is beautiful, very well done and finished. The Saphir products that I have bought are excellent to. Thank you very much.

Strengths
Quality.

Published on

Shemaf

StarStarStarStarStar
10/10

Very good customer service

Strengths
Very good customer service

Published on

James Stewart

StarEmpty starEmpty starEmpty starEmpty star
2/10

I don't know as I have not received my package yet.

Strengths
Not sure yet

Published on

Answer The ShoeCare-Shop International

Thank you for your review, James. We are sorry to hear that your parcel has not arrived yet. We checked the tracking details we sent you and can see that your order is currently being held at U.S. Customs for the last 7 days. Unfortunately, we have seen that customs checks and import tariff checks for shipments to the United States can sometimes cause significant delays. These processing times can vary a lot from week to week, and sadly this is not something we have direct influence over once the parcel has reached customs. We completely understand that this is frustrating, and we are sorry for the inconvenience. We hope your parcel will be released and delivered soon. Once you have received your order, we would really appreciate it if you would consider updating your review based on the full experience and the products received. Kind regards, The Shoe Care Shop team

Answered on

Hatice TEKER

StarStarStarStarStar
10/10

Always makes you feel good

Strengths
To be knowledgeable

Published on

GSO

StarStarStarStarStar
10/10

Excellent products and care info given

Strengths
Excellent products for perfect shoe care, and clear information given on how to best look after one's shoes.

Published on

Jonas Lowack

StarStarStarStarHalf star
9/10

very good. helpful, fast response. strong online, more in-person shop availability could be nice.

Strengths
solid support, great product selection, honest help (not just upselling)

Published on

Jacob Wolpert

StarStarStarHalf starEmpty star
7/10

everything as expected

Strengths
great selection of quality products

Published on

Thomas Hobbins

StarStarStarStarStar
10/10

Very prompt and good service.

Strengths
Good and clear selection of goods.

Published on

Mirta

StarStarStarStarStar
10/10

Super great product

Strengths
The products are great quality, shipment was quick and everything was impeccable

Published on

Mark Ogilvie

StarStarStarStarStar
10/10

Excellent Company To Deal With.

Strengths
Communications.

Published on

Sabine Rduch

StarStarStarStarStar
10/10

Excellent

Strengths
Customer service

Published on

James Trevathan

StarStarStarStarStar
10/10

Peter! Thank you. Love the products, they work phenomenally. Client service is luxury level.

Strengths
For some reason FedEx was requiring significant documentation and Peter expertly took care of it. Thank you so much. Love the product and service.

Published on

Fatima Garcia

StarStarStarStarStar
10/10

Really good, good products

Strengths
Good quiality products , good catalogue , smooth ordering and shipping

Published on

David Dixon

StarStarStarStarHalf star
9/10

Pleasant experience.

Strengths
Professional company

Published on

Rick Hofmann

StarStarStarStarStar
10/10

Purchase of some shoe shine products

Strengths
I made an error when I placed my order and wanted to correct it. I was pleasantly surprised at the ease and speed with which they corrected my error.

Published on

Reviews

The ShoeCare-Shop International collects company reviews at Feedback Company. The company collects reviews independently.

The ShoeCare-Shop International has achieved the following results:

  • checkAverage score: 9.3/10
  • check1368 collected reviews
  • checkFirst review written on 9 July 2012

The ShoeCare-Shop International

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The ShoeCare-Shop International

Sarphatipark 40H

1073 CZ Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1368 reviews

Paulo Alexandre Rodrigues

StarStarStarStarStar
10/10

Excellent service. I have bought the Shoe care valet and it is beautiful, very well done and finished. The Saphir products that I have bought are excellent to. Thank you very much.

Strengths
Quality.

Published on

Shemaf

StarStarStarStarStar
10/10

Very good customer service

Strengths
Very good customer service

Published on

James Stewart

StarEmpty starEmpty starEmpty starEmpty star
2/10

I don't know as I have not received my package yet.

Strengths
Not sure yet

Published on

Answer The ShoeCare-Shop International

Thank you for your review, James. We are sorry to hear that your parcel has not arrived yet. We checked the tracking details we sent you and can see that your order is currently being held at U.S. Customs for the last 7 days. Unfortunately, we have seen that customs checks and import tariff checks for shipments to the United States can sometimes cause significant delays. These processing times can vary a lot from week to week, and sadly this is not something we have direct influence over once the parcel has reached customs. We completely understand that this is frustrating, and we are sorry for the inconvenience. We hope your parcel will be released and delivered soon. Once you have received your order, we would really appreciate it if you would consider updating your review based on the full experience and the products received. Kind regards, The Shoe Care Shop team

Answered on

Hatice TEKER

StarStarStarStarStar
10/10

Always makes you feel good

Strengths
To be knowledgeable

Published on

GSO

StarStarStarStarStar
10/10

Excellent products and care info given

Strengths
Excellent products for perfect shoe care, and clear information given on how to best look after one's shoes.

Published on

Jonas Lowack

StarStarStarStarHalf star
9/10

very good. helpful, fast response. strong online, more in-person shop availability could be nice.

Strengths
solid support, great product selection, honest help (not just upselling)

Published on

Jacob Wolpert

StarStarStarHalf starEmpty star
7/10

everything as expected

Strengths
great selection of quality products

Published on

Thomas Hobbins

StarStarStarStarStar
10/10

Very prompt and good service.

Strengths
Good and clear selection of goods.

Published on

Mirta

StarStarStarStarStar
10/10

Super great product

Strengths
The products are great quality, shipment was quick and everything was impeccable

Published on

Mark Ogilvie

StarStarStarStarStar
10/10

Excellent Company To Deal With.

Strengths
Communications.

Published on

Sabine Rduch

StarStarStarStarStar
10/10

Excellent

Strengths
Customer service

Published on

James Trevathan

StarStarStarStarStar
10/10

Peter! Thank you. Love the products, they work phenomenally. Client service is luxury level.

Strengths
For some reason FedEx was requiring significant documentation and Peter expertly took care of it. Thank you so much. Love the product and service.

Published on

Fatima Garcia

StarStarStarStarStar
10/10

Really good, good products

Strengths
Good quiality products , good catalogue , smooth ordering and shipping

Published on

David Dixon

StarStarStarStarHalf star
9/10

Pleasant experience.

Strengths
Professional company

Published on

Rick Hofmann

StarStarStarStarStar
10/10

Purchase of some shoe shine products

Strengths
I made an error when I placed my order and wanted to correct it. I was pleasantly surprised at the ease and speed with which they corrected my error.

Published on

Reviews

The ShoeCare-Shop International collects company reviews at Feedback Company. The company collects reviews independently.

The ShoeCare-Shop International has achieved the following results:

  • checkAverage score: 9.3/10
  • check1368 collected reviews
  • checkFirst review written on 9 July 2012

The ShoeCare-Shop International

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The ShoeCare-Shop International

Sarphatipark 40H

1073 CZ Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation