Feedback Company

The ShoeCare-Shop International

9.3 /10

StarStarStarStarHalf star

1351 reviewsWrite review

checkbox98% recommends The ShoeCare-Shop International!

After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1351 reviews

Mr GM ROBERTS

StarStarStarStarStar
10/10

Superb service, ordered on-line, and within a couple of days, my delivery of Saphir arrived. What impressed me was how the item had been packaged, very much packed with care and respect, you could teach most of your competitors a lesson. Thank you, I’ ll be back very soon. Gwyn.

Strengths
Customer service, quick delivery, and careful packaging.

Published on

Jessica

StarStarStarStarHalf star
9/10

I was looking for a product that is never available here in the US. I was able to find it at your store and was pleasantly surprised about the process and the speedy delivery.

Strengths
Easy and fast

Published on

Tracey

StarStarStarStarStar
10/10

Happy with my experience

Strengths
Fast delivery

Published on

John Davies

StarStarStarStarStar
10/10

Solid and quick

Strengths
Quick and easy

Published on

Answer The ShoeCare-Shop International

Thanks for your review, and sorry to hear the delivery updates were confusing and that the handover did not go smoothly. Hi, I am so sorry to hear that you had issues with the delivery of your order! For orders to Germany we offer two shipping options at checkout, our standard international postal option and DHL. As a small tip for next time, if you would like to try an alternative carrier experience, you can select DHL at checkout. Thanks again for the feedback, we really appreciate it, and we are glad you were happy with everything else. Kind regards, Donny Team The Shoe Care Shop

Answered on

Dakota Dalton

StarStarStarStarStar
10/10

Had a really good experience. My order felt very personal and tailored to my leather needs. I will definitely be ordering from here from now on.

Strengths
Custom tailored order, advice, fast shipping, quality

Published on

Guilhem Cozier

StarStarStarStarStar
10/10

Great

Strengths
Doesn’t charge a markup for products from other brands (e.g. Saphir Médaille d’Or)

Published on

Michael Shands

StarStarStarStarStar
10/10

Great experience. Great packing; quick to ship package. Will order again. Delayed delivery was not Seller’s fault.

Strengths
Product selection; easy transaction.

Published on

Jasper de Jong

StarStarStarStarStar
10/10

Great service. Ut way too much emails.

Strengths
All of it

Published on

Eva-Maria Schuler

StarStarStarStarStar
10/10

Sehr gute Schuhpflegeartikel, die in dieser Qualität nicht im ortsansässigen Schuhfachhandel erhältlich sind! War lange auf der Suche nach diesen hervorragenden Produkten!

Strengths
Die hervorragende Qualität der Produkte (wie schon erwähnt!), die sehr übersichtliche und einladende Homepage, die Möglichkeiten der Kontaktaufnahme und der schnelle Versand mit sehr guter Verpackung!

Published on

Howard Spencer

StarStarStarStarStar
10/10

Consistently excellent. Very efficient turn round and fast delivery via FedEx. Excellent help and advice when needed

Strengths
Excellent customer care and very efficient order processing. Very knowledgeable about shoe care and polishing techniques. My questions answered in English

Published on

Felix Sonntag

StarStarStarStarHalf star
9/10

Was great, smooth process, zero complaints

Strengths
Delivery speed

Published on

STEFANIA

StarStarStarStarStar
10/10

Great

Strengths
Very fast delivery, arrived in Romania in like 5 working days. My boyfriend really liked the valet box

Published on

Reiner Petersen

StarStarStarStarStar
10/10

Excellent selection of high-quality products from renowned manufacturers.

Strengths
Extensive expertise and focus on the shoe care segment.

Published on

Thomas Woodyard

StarStarStarStarStar
10/10

I am waiting on delivery of my order, however my website experience and the vendor follow up has been fantastic

Strengths
Ease of ordering

Published on

Wallythe24

StarStarStarStarStar
10/10

First class service. Highly recommended.

Strengths
Communication.

Published on

Reviews

The ShoeCare-Shop International collects company reviews at Feedback Company. The company collects reviews independently.

The ShoeCare-Shop International has achieved the following results:

  • checkAverage score: 9.3/10
  • check1351 collected reviews
  • checkFirst review written on 9 July 2012

The ShoeCare-Shop International

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The ShoeCare-Shop International

Sarphatipark 40H

1073 CZ Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarStarHalf star
9/10
Customer-friendly
StarStarStarStarHalf star
9.4/10
Delivery speed
StarStarStarStarHalf star
9/10
1351 reviews

Mr GM ROBERTS

StarStarStarStarStar
10/10

Superb service, ordered on-line, and within a couple of days, my delivery of Saphir arrived. What impressed me was how the item had been packaged, very much packed with care and respect, you could teach most of your competitors a lesson. Thank you, I’ ll be back very soon. Gwyn.

Strengths
Customer service, quick delivery, and careful packaging.

Published on

Jessica

StarStarStarStarHalf star
9/10

I was looking for a product that is never available here in the US. I was able to find it at your store and was pleasantly surprised about the process and the speedy delivery.

Strengths
Easy and fast

Published on

Tracey

StarStarStarStarStar
10/10

Happy with my experience

Strengths
Fast delivery

Published on

John Davies

StarStarStarStarStar
10/10

Solid and quick

Strengths
Quick and easy

Published on

Answer The ShoeCare-Shop International

Thanks for your review, and sorry to hear the delivery updates were confusing and that the handover did not go smoothly. Hi, I am so sorry to hear that you had issues with the delivery of your order! For orders to Germany we offer two shipping options at checkout, our standard international postal option and DHL. As a small tip for next time, if you would like to try an alternative carrier experience, you can select DHL at checkout. Thanks again for the feedback, we really appreciate it, and we are glad you were happy with everything else. Kind regards, Donny Team The Shoe Care Shop

Answered on

Dakota Dalton

StarStarStarStarStar
10/10

Had a really good experience. My order felt very personal and tailored to my leather needs. I will definitely be ordering from here from now on.

Strengths
Custom tailored order, advice, fast shipping, quality

Published on

Guilhem Cozier

StarStarStarStarStar
10/10

Great

Strengths
Doesn’t charge a markup for products from other brands (e.g. Saphir Médaille d’Or)

Published on

Michael Shands

StarStarStarStarStar
10/10

Great experience. Great packing; quick to ship package. Will order again. Delayed delivery was not Seller’s fault.

Strengths
Product selection; easy transaction.

Published on

Jasper de Jong

StarStarStarStarStar
10/10

Great service. Ut way too much emails.

Strengths
All of it

Published on

Eva-Maria Schuler

StarStarStarStarStar
10/10

Sehr gute Schuhpflegeartikel, die in dieser Qualität nicht im ortsansässigen Schuhfachhandel erhältlich sind! War lange auf der Suche nach diesen hervorragenden Produkten!

Strengths
Die hervorragende Qualität der Produkte (wie schon erwähnt!), die sehr übersichtliche und einladende Homepage, die Möglichkeiten der Kontaktaufnahme und der schnelle Versand mit sehr guter Verpackung!

Published on

Howard Spencer

StarStarStarStarStar
10/10

Consistently excellent. Very efficient turn round and fast delivery via FedEx. Excellent help and advice when needed

Strengths
Excellent customer care and very efficient order processing. Very knowledgeable about shoe care and polishing techniques. My questions answered in English

Published on

Felix Sonntag

StarStarStarStarHalf star
9/10

Was great, smooth process, zero complaints

Strengths
Delivery speed

Published on

STEFANIA

StarStarStarStarStar
10/10

Great

Strengths
Very fast delivery, arrived in Romania in like 5 working days. My boyfriend really liked the valet box

Published on

Reiner Petersen

StarStarStarStarStar
10/10

Excellent selection of high-quality products from renowned manufacturers.

Strengths
Extensive expertise and focus on the shoe care segment.

Published on

Thomas Woodyard

StarStarStarStarStar
10/10

I am waiting on delivery of my order, however my website experience and the vendor follow up has been fantastic

Strengths
Ease of ordering

Published on

Wallythe24

StarStarStarStarStar
10/10

First class service. Highly recommended.

Strengths
Communication.

Published on

Reviews

The ShoeCare-Shop International collects company reviews at Feedback Company. The company collects reviews independently.

The ShoeCare-Shop International has achieved the following results:

  • checkAverage score: 9.3/10
  • check1351 collected reviews
  • checkFirst review written on 9 July 2012

The ShoeCare-Shop International

For shoe trees, shoe polish, shoe valets, The Shoe Care Shop is the place to be. The online specialist for cedar shoe trees and luxury shoe care products by Saphir Médaille d'Or.

Contact

The ShoeCare-Shop International

Sarphatipark 40H

1073 CZ Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation