Really positive. Booking of the campsites in particular was very helpful and we got great spots.
Strengths
Knowledge of the parks / roads and general facilities in Botswana
Improvements or suggestions
None really
Knowledge of the parks / roads and general facilities in Botswana
None really
the route was great
.
Detailed documentation, great customer support and a really good App
Night before car return should be in a lodge instead of camping
makes an individual iternary according to your wishes. everything was as we wished. plus you get an app with all the information you need as well as tipps and highlights.
not really on their side but the camping compartement of the trucks could be slightly improved
The options of where to go and tailoring them
None
Knowledge, local contacts and information provided. App is very useful also
The Mall in Windhoek is not recommended to enter by Bushlore due to height restrictions
- Transparency and availability of all information through the Dropbox folder
- Pre trip call to ask questions
- Route planning and detailed day by day itinerary
- Selection of...
- Camping in Chobe Safari Lodge was not a good experience (camp grounds are tiny, it’s super dense and crowded and lots of annoying animals)
The app for the trip is very well designed and easy to use.
There was no visible option to use ithe app offline - this would help a lot.
Great communication, clear messages and precise booking arrangements
Excellent app that made accessing all info easy, and documents too.
The app was slightly buggy and sometimes wouldn’t load. But after a few tries it would then work again. I’m sure this will improve with use. Really loved the app. And the pre trip what’s app video...
Professional organisation
Long travel distances at some days e.g. khwai to thobolos, little more information on the daily plans which roads to take