Reviews

Selfdrive4x4.com
9.5 / 10
31 reviews
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100% of the customers recommend this company.

Delivery speed
9.4/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
9.2/10
Response time
9.2/10
Customer-friendly
9.6/10
After sales
8.8/10

31 Reviews

Michele Soragni

10/10

Very good experience

Strengths

Website, response time, trip suited on our requests

Improvements or suggestions

Improvements: Choose better car company (Bushtracker is not adequate for Botswana, see email in a few days)
Suggestions: More detailed day by day information on the trip on the Excel file. Improvements: Choose better car company (Bushtracker is not adequate for Botswana, see email in a few days)
Suggestions: More detailed day by day information on the trip on the Excel file.
Coming Back from Botswana we would have liked to go to Pilanesberg again and not Marakele (very crowded and not very interesting)
Chobe camp at Chobe Safari Lodge is very crowded and not very Wild. We would have preferred a wilder one

Dave Tapley

7/10

Botswana 20day Selfdrive4x4 tour
* Overall very happy with the trip.

Strengths

* Bushlore are great. Very helpful when we had fuel leak issue with car.
* The route and campsites were great, although we don’t know what other options there were.
* Sunrock and... * Bushlore are great. Very helpful when we had fuel leak issue with car.
* The route and campsites were great, although we don’t know what other options there were.
* Sunrock and Discovery B&B were great
* very responsive to questions

Improvements or suggestions

* After picking up the car from Bushlore we had to drive back south to Sunrock to sleep. If there is another option further north for first night that might be more convenient.
* Car voucher... * After picking up the car from Bushlore we had to drive back south to Sunrock to sleep. If there is another option further north for first night that might be more convenient.
* Car voucher didn’t include GPS hire. This was an error but easily rectified
* Towels, first aid kit included so no need to bring.
* We ended up buying entry to Moremi NP in Maun that we didn’t need as we didn’t transit the park on the way to Mbudi. Could have saved this cost had we realised.
* Game drive at Tuli starts at 3:30pm, would be nice to know in advance so you can time your arrival. We missed it by 20min.
* Tuli doesn’t have wifi.
* Bushlore are only open until 1pm Saturday when we needed to drop the car back. As our flight is in the evening this meant a long wait at the airport after they dropped us off. If we had know this we would have booked a more convenient drop off day
* In hindsight we should have spent extra nights at a few places, like Discovery, Mbudi, Savuti, Khumaga.
* could provide more detailed day by day itinerary with options/suggestions

Beaudufe Johann

10/10

Amazing experience. Everything was perfect and people are very quick to answer whenever we have a question about the trip.

Strengths

All is very clear and it's very nice to have a personnal counsellor to chat with about your trip.

Improvements or suggestions

nothing so say

Angus Laing

10/10

All aspects of the service were excellent.

Strengths

Personal involvement of Hans and the experience the company brings to planning and arranging trip.

Improvements or suggestions

Being able to change culture of NWR - joking!

Jonathan K

9/10

We had a great self drive trip, which met our wishes but was equally guided by selfdrive4x4‘s experience.

Strengths

High knowledge of country, experiences and places to stay.

Improvements or suggestions

The only minor thing was, that in Nxai National Park there weren‘t many animals because of the time of the year. In retrospect we would have not made that trip necessarily. We don’t know if this... The only minor thing was, that in Nxai National Park there weren‘t many animals because of the time of the year. In retrospect we would have not made that trip necessarily. We don’t know if this could have been known, but if so, we would have been happy for a hint that it might not be the best time of the year to go there. We had received such hints for other stops, e.g. elephant sands, and where always happy to see, that it turned out as selfdrive4x4 had said.

Florian Wöhrl

10/10

Hans and his team would have deserved 6 out of 5 stars. Perfect organization, good advises during the Covid period (we had to delay twice). Even during the trip always helpful in the background.... Hans and his team would have deserved 6 out of 5 stars. Perfect organization, good advises during the Covid period (we had to delay twice). Even during the trip always helpful in the background. They made our first selfdrive Africa journey a great experience, we'll never forget.

Strengths

personal care and support during the whole time

Improvements or suggestions

don't let up! ;-)

Barry Sabol

10/10

Selfdrive4x4 provided all that they said they would, and, as a result, we had great trip unmarred by any major problems.

Strengths

When the airlines changed our schedule by two days, Hans was quick to incorporate the changes into a new trip. We found that the What's App call with Hans prior to the trip was very helpful and... When the airlines changed our schedule by two days, Hans was quick to incorporate the changes into a new trip. We found that the What's App call with Hans prior to the trip was very helpful and removed some anxiety about the trip and about getting tested for Covid.

Improvements or suggestions

There was lots of time for relaxed self-game drives between campsites in Etosha NP but it felt far more rushed in the delta of Botswana, where more of the day is spent doing some challenging driving... There was lots of time for relaxed self-game drives between campsites in Etosha NP but it felt far more rushed in the delta of Botswana, where more of the day is spent doing some challenging driving in areas that are not conducive to seeing game, and then there is less incentive to hop back in for more driving after arriving at the campsite. One solution might be to encourage a 2nd night at a site that is especially suited to self game drives.

Janice Brunson

10/10

We spent an amazing month on our Self-drive 4x4 through Namibia and Botswana. Hans was very helpful throughout the process, meeting with us virtually, and helping to tailor our itinerary to meet... We spent an amazing month on our Self-drive 4x4 through Namibia and Botswana. Hans was very helpful throughout the process, meeting with us virtually, and helping to tailor our itinerary to meet our needs and wishes. Everyplace he recommended was outstanding, from the campsites and parks to the B and Bs. We were able to maintain contact with Hans during our trip for advice, questions, or just to share our progress. We hope to return for another Self-Drive 4x4 adventure!

Strengths

Personal attention, well-organized, outstanding recommendations, continuous support as needed.

Improvements or suggestions

No suggestions. It was all great.

Haller

10/10

Amazing

Strengths

Efficiency-Reactivity

Improvements or suggestions

Just perfect

Andrea Selan

10/10

Very professional and effective support. Selfdrive4x4 was the only company able to find us an available car during 2022 Easter holiday peak period period.

Strengths

Fast email communication and easily/conveniently reachable by phone from Europe (Netherlands based company)

Improvements or suggestions

Nothing special

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