Reviews

9.6 / 10
53 reviews
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100% of the customers recommend this company.

Delivery speed
9.6/10
Ease of ordering
9.4/10
Information on the website
9/10
Order status updates
9.4/10
Response time
9.4/10
Customer-friendly
9.6/10
After sales
9.2/10

53 Reviews

Neville James

10/10

Really positive. Booking of the campsites in particular was very helpful and we got great spots.

Strengths

Knowledge of the parks / roads and general facilities in Botswana

Improvements or suggestions

None really


Andrea

10/10

Fantastic planned trip

Strengths

the route was great

Improvements or suggestions

.


Ludger

10/10

We had a great trip as result of a perfect, highly professional arrangement

Strengths

Detailed documentation, great customer support and a really good App

Improvements or suggestions

Night before car return should be in a lodge instead of camping


Sebastian Sonntag

10/10

Very friendly and helpful. planned the tour exactly according to our wishes and this in a short notice

Strengths

makes an individual iternary according to your wishes. everything was as we wished. plus you get an app with all the information you need as well as tipps and highlights.

Improvements or suggestions

not really on their side but the camping compartement of the trucks could be slightly improved


Matthew Spillings

10/10

From start to finish a genuine once in a life time experience

Strengths

The options of where to go and tailoring them

Improvements or suggestions

None


Stephen House

9/10

Namibia and Botswana Self Drive

Strengths

Knowledge, local contacts and information provided. App is very useful also

Improvements or suggestions

The Mall in Windhoek is not recommended to enter by Bushlore due to height restrictions


Isabel Schwarz

10/10

The experience was outstanding. From the first contact, to the preparations prior to the trip, up to the trip itself everything was super professional, customer-focused and we greatly benefited from... The experience was outstanding. From the first contact, to the preparations prior to the trip, up to the trip itself everything was super professional, customer-focused and we greatly benefited from the team’s experience in Botswana. During the trip (13 days Botswana) everything worked out super smoothly and the route, as well as the camp sites were perfectly selected.

Strengths

- Transparency and availability of all information through the Dropbox folder
- Pre trip call to ask questions
- Route planning and detailed day by day itinerary
- Selection of...
- Transparency and availability of all information through the Dropbox folder
- Pre trip call to ask questions
- Route planning and detailed day by day itinerary
- Selection of wonderful campsites
- Experience and availability to ask questions at any time during the trip
- Stunning price-value ratio

Improvements or suggestions

- Camping in Chobe Safari Lodge was not a good experience (camp grounds are tiny, it’s super dense and crowded and lots of annoying animals)


Jesel

10/10

The planning of the trip was excellent. A good mix between traveltime and things to see. The support and contact was efficient and fast.

Strengths

The app for the trip is very well designed and easy to use.

Improvements or suggestions

There was no visible option to use ithe app offline - this would help a lot.


Melissa Butler

10/10

Excellent from the day I booked to completion of our holiday

Strengths

Great communication, clear messages and precise booking arrangements
Excellent app that made accessing all info easy, and documents too.

Improvements or suggestions

The app was slightly buggy and sometimes wouldn’t load. But after a few tries it would then work again. I’m sure this will improve with use. Really loved the app. And the pre trip what’s app video... The app was slightly buggy and sometimes wouldn’t load. But after a few tries it would then work again. I’m sure this will improve with use. Really loved the app. And the pre trip what’s app video with Hans


Pascal Takacs

10/10

Helpful with good support when problems occured

Strengths

Professional organisation

Improvements or suggestions

Long travel distances at some days e.g. khwai to thobolos, little more information on the daily plans which roads to take