Reviews

SCL Rotterdam
9.3 / 10
75 reviews
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95% of the customers recommend this company.

Information on the website
9/10
Expertise of our service
9.2/10
Service response time
9.4/10
Was communication with our team clear?
9.2/10

75 Reviews

Michael

10/10

This month SCL arranged customs clearance and RDW registration for my car that I brought to the Netherlands as an expat. The service was very smooth and efficient. Special thanks to Marco and... This month SCL arranged customs clearance and RDW registration for my car that I brought to the Netherlands as an expat. The service was very smooth and efficient. Special thanks to Marco and Georgia - they are very friendly and gave me detailed explanation on procedure!

Strengths

Friendly and knowledgeable.

Anonymously

8/10

Quiet flexible - positive way

Strengths

easier to find on the internet

Improvements or suggestions

one single point of contact - I sent emails to like 5 different Email addresses

Thierno DIOP

10/10

Great Experience very professional and good value for Money

Strengths

Value for money and service

M. Morris

10/10

Excellent. The process very easy and SCL Rotterdam kept me well informed of what was happening. The cost was well worth it and I will definitely recommend you to any of my expat colleagues who are... Excellent. The process very easy and SCL Rotterdam kept me well informed of what was happening. The cost was well worth it and I will definitely recommend you to any of my expat colleagues who are shipping cars.

Strengths

I picked this company because it was a fully integrated service. My car was picked up from my house in the United States and was delivered to my house in the Netherlands, ready to drive. I did not... I picked this company because it was a fully integrated service. My car was picked up from my house in the United States and was delivered to my house in the Netherlands, ready to drive. I did not feel comfortable navigating customs, inspections, registration, etc. and did not have to do anything but line up the insurance.

The original quote that I received was comprehensive and covered all steps. The final total matched the quote perfectly.

Very good communication throughout the process.

Improvements or suggestions

The only area I saw was when my car was picked up from my home in the United States. The car transport company called me two days before we were leaving the country. I would have preferred that they... The only area I saw was when my car was picked up from my home in the United States. The car transport company called me two days before we were leaving the country. I would have preferred that they contact me about a week in advance to set the pick up date.

Tomás Fernández Aúz

8/10

We have met at SCL friendly and knowledgeable people that have helped us to make our travelling dreams come true. We have discovered that shipping a car or anything valuable is quite different from... We have met at SCL friendly and knowledgeable people that have helped us to make our travelling dreams come true. We have discovered that shipping a car or anything valuable is quite different from taking a ferry or a plane ticket. Intercontinental sea shipping is a whole worldin itself, and we simply couldn't have done it without SCL help and support. We are globally very happy with their services, but the most important point, even beyond their highly reliable professionality, is that all its agents and personnel remained at all times friendly and accesible, giving us the opportunity to keep pace with the intricacies of a procedure that was new for us. For all this, thanks a lot all of you for your help and solutions. We strongly recommend SCL also --last but not least-- for its competitive prices. :-) :-) Tomás and Beatriz

Strengths

Friendlyness, professionality, help, support and the strong feeling of being in good hands --that is with people who cares.

Improvements or suggestions

Perhaps making sure that valuables (car in our case) are protected against eventual scratches or dentings.

It shouldn't be too complicated; its just a matter of internally tracking... Perhaps making sure that valuables (car in our case) are protected against eventual scratches or dentings.

It shouldn't be too complicated; its just a matter of internally tracking anywrongdoer and make it clear that this doesn't belong to good practices. It's obviously the responsibility of the shipping Company, but a concerned agent can do a lot to improve things in this area. This will contribute to make ro-ro even more competitive versus containers. Apart from big car companies, I am persuaded that there's quite a relevant potential for a groving interest with ro-ro among private people.

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