Feedback Company

P.W. Akkerman

9.1 /10

StarStarStarStarHalf star

831 reviewsWrite review

checkbox92% recommends P.W. Akkerman!

831 reviews

Reinhard Bender

StarStarStarStarStar
10/10

very quick

Published on

Marcin Chrusciel

StarStarStarStarStar
10/10

Nice and smooth

Published on

Neil Tupas

StarStarStarStarStar
10/10

Excellent!

Published on

Riccardo Gherardi

StarStarStarStarStar
10/10

Very easy and simple processes from order to delivery

Published on

Isabel

StarStarStarStarHalf star
9/10

Good buying experience

Published on

anonymous

StarStarStarStarStar
10/10

No complaints, everything went fine

Published on

Uluc Guralp

StarStarStarStarStar
10/10

Excellent!

Published on

Tine

StarStarStarStarStar
10/10

Wonderful items, I am very happy with the purchase and the extraordninary customer support. Thank you!!

Published on

Robert Moore

StarStarStarStarStar
10/10

Excellent

Published on

anonymous

StarStarStarStarStar
10/10

Professionell

Published on

anonymous

StarStarStarStarHalf star
9/10

Very good

Published on

anonymous

StarStarStarStarStar
10/10

Great! everything ran smoothly and in a timely manner, the delivery to Romania was good, the products were exactly what I expected (beautiful and good quality).

Published on

Ioana

StarStarStarStarStar
10/10

I'm very happy with my experience shopping at P.W. Akkerman, beautiful products, well packaged. Also they tested the nib on my fountain pen and discovered something was wrong with it so they presented me with my options, they answered very quickly to my e-mails, I decided which one I wanted instead, and everything was fine. And that was a good thing because I'm happier with the nib I got, than what I initially chose. Thank you!

Published on

JOSÉ RAMON DE PÁRAMO DUPUY

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I haven't received the item, nor have I been given any explanation.

Published on

Answer P.W. Akkerman

We're sorry to have received a 1 out of 10 rating, based on a case with the postal service. We shipped this order out within a couple of working hours. After some time, our customer emailed us that he hadn't received the shipment yet. We explained that we were indeed noticing a delay with multiple shipments to Spain recently, but that we definitely expected the parcel to still be delivered since that was the case with the other delayed shipments, too. Eventually we heard back from our customer a few weeks later, saying the parcel was still not delivered. We then offered to resend the parcel but our customer no longer wanted to receive it, and preferred a refund. We went ahead and arranged the refund right away. We wouldn't know what other explanation we could have given - the shipment has been in the hands of the postal services and we don't have much impact on that.

Answered on

anonymous

StarStarStarStarStar
10/10

Very good!

Published on

Reviews

P.W. Akkerman collects company reviews at Feedback Company. The company collects reviews independently.

P.W. Akkerman has achieved the following results:

  • checkAverage score: 9.1/10
  • check831 collected reviews
  • checkFirst review written on 24 May 2020

P.W. Akkerman

Contact

P.W. Akkerman

Langebrugsteeg 13

1012 GB Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
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sadface
3
sadface
4
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5
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Net Promoter Score (NPS)=% Promoters - % Detractors

831 reviews

Reinhard Bender

StarStarStarStarStar
10/10

very quick

Published on

Marcin Chrusciel

StarStarStarStarStar
10/10

Nice and smooth

Published on

Neil Tupas

StarStarStarStarStar
10/10

Excellent!

Published on

Riccardo Gherardi

StarStarStarStarStar
10/10

Very easy and simple processes from order to delivery

Published on

Isabel

StarStarStarStarHalf star
9/10

Good buying experience

Published on

anonymous

StarStarStarStarStar
10/10

No complaints, everything went fine

Published on

Uluc Guralp

StarStarStarStarStar
10/10

Excellent!

Published on

Tine

StarStarStarStarStar
10/10

Wonderful items, I am very happy with the purchase and the extraordninary customer support. Thank you!!

Published on

Robert Moore

StarStarStarStarStar
10/10

Excellent

Published on

anonymous

StarStarStarStarStar
10/10

Professionell

Published on

anonymous

StarStarStarStarHalf star
9/10

Very good

Published on

anonymous

StarStarStarStarStar
10/10

Great! everything ran smoothly and in a timely manner, the delivery to Romania was good, the products were exactly what I expected (beautiful and good quality).

Published on

Ioana

StarStarStarStarStar
10/10

I'm very happy with my experience shopping at P.W. Akkerman, beautiful products, well packaged. Also they tested the nib on my fountain pen and discovered something was wrong with it so they presented me with my options, they answered very quickly to my e-mails, I decided which one I wanted instead, and everything was fine. And that was a good thing because I'm happier with the nib I got, than what I initially chose. Thank you!

Published on

JOSÉ RAMON DE PÁRAMO DUPUY

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I haven't received the item, nor have I been given any explanation.

Published on

Answer P.W. Akkerman

We're sorry to have received a 1 out of 10 rating, based on a case with the postal service. We shipped this order out within a couple of working hours. After some time, our customer emailed us that he hadn't received the shipment yet. We explained that we were indeed noticing a delay with multiple shipments to Spain recently, but that we definitely expected the parcel to still be delivered since that was the case with the other delayed shipments, too. Eventually we heard back from our customer a few weeks later, saying the parcel was still not delivered. We then offered to resend the parcel but our customer no longer wanted to receive it, and preferred a refund. We went ahead and arranged the refund right away. We wouldn't know what other explanation we could have given - the shipment has been in the hands of the postal services and we don't have much impact on that.

Answered on

anonymous

StarStarStarStarStar
10/10

Very good!

Published on

Reviews

P.W. Akkerman collects company reviews at Feedback Company. The company collects reviews independently.

P.W. Akkerman has achieved the following results:

  • checkAverage score: 9.1/10
  • check831 collected reviews
  • checkFirst review written on 24 May 2020

P.W. Akkerman

Contact

P.W. Akkerman

Langebrugsteeg 13

1012 GB Amsterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation