Feedback Company
290 reviews

CK

StarStarStarStarStar
10/10

Monique is a super star, there's just no doubt about it.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
There's nothing...Maybe hire Monique's sister, if she has one
Wat is uw leeftijd?/What's your age?
64
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique

Published on

ulgencakal

StarStarStarStarStar
10/10

I have worked with Monique so far, and I believe she is excellent at her job. She consistently understands my needs and is able to advise me on houses that truly match what I am looking for. She is very easy‑going, flexible, and has a strong ability to understand different situations while remaining solution‑oriented. During my checkout process, I also experienced other services that were not directly related to Monique. However, even when matters were outside her responsibility, she was the one who stepped in and proposed a solution. This clearly shows her sense of ownership and commitment. I strongly believe that RA’s value as a company increases thanks to Monique’s presence and her active involvement.

Wat is uw leeftijd?/What's your age?
40
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Deposit payment process needs to be improved. There I worked with Tsveta. I dont know the process. But I was able to get deposit back 3 weeks later. The aligned timeline was 2 weeks. RA does not follow this process at all with landlord. and They dont even check if it is paid or not.

Published on

Cenk Arioz

StarStarStarStarStar
10/10

Renting my house

Wat is uw geslacht? /What is your gender?
Man/Male
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Nathalie
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Nothing

Published on

Uri Yeger

StarStarStarStarHalf star
9/10

Rotterdam Apartments manages my apartment and all contacts with the tenants, as well as all administration related. I'm very satisfied with the service provided.

Wat is uw geslacht? /What is your gender?
Man/Male
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Gehele TEAM RA
Wat is uw leeftijd?/What's your age?
50

Published on

Heleen Clerx

StarStarStarStarStar
10/10

The best!

Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
-
Wat is uw geslacht? /What is your gender?
Vrouw/Female

Published on

arda özdemir

StarStarStarStarStar
10/10

Very good

Wat is uw geslacht? /What is your gender?
Man/Male
Wat is uw leeftijd?/What's your age?
33
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique

Published on

Mathias

StarStarStarStarStar
10/10

Very professional

Wat is uw leeftijd?/What's your age?
52
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Na
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Noah

Published on

Livia

StarStarStarStarStar
10/10

Amazing

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Quick response
Wat is uw geslacht? /What is your gender?
Vrouw/Female
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Noah

Published on

Clara Kim

StarStarHalf starEmpty starEmpty star
5/10

Try to be fast but not correct in many cases with many mistakes and miscommunications. Had to ping pong so many emails to resolve one small thing such as wrong invoice. WRT invoices, it is terrible.

Wat is uw geslacht? /What is your gender?
Vrouw/Female
Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Fast in finding tenants and communications. But wrt. invoices, it is nightmare.
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Clarity about the invoice. How it has been charged is very dodge and always makes mistakes.

Published on

Retired

StarStarStarStarStar
10/10

Agent Monique was wonderful- So friendly, courteous, conscientious, considerate, empathetic, and funny too- exceptional people skills. Such a pleasure to deal with. She's great! I can't say enough good thing about her and Rotterdam Apartments- Thank you

Wat is uw leeftijd?/What's your age?
60's
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique
Wat is uw geslacht? /What is your gender?
Man/Male

Published on

Aleksandra

StarStarStarStarStar
10/10

Very good

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
contact
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
no
Wat is uw geslacht? /What is your gender?
Vrouw/Female

Published on

Boaz

StarStarStarStarStar
10/10

Ik ben snel en professioneel geholpen door Noah. Hij heeft een vriendelijke benadering en komt al zijn gemaakte afspraken na.

Wat is uw geslacht? /What is your gender?
Man/Male
Wat is uw leeftijd?/What's your age?
39
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Noah

Published on

jury de zwart

StarStarStarStarStar
10/10

Easy, quick and good.

Wat is uw geslacht? /What is your gender?
Man/Male
Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
overbodig veld
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Karuna

Published on

Tabeling

StarStarStarStarStar
10/10

accuraat en snel

Wat is uw leeftijd?/What's your age?
64
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
geen
Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
snelheid en vriendelijkheid

Published on

Geoffroy Flamment

StarStarStarEmpty starEmpty star
6/10

Communications breakdown

Wat is uw leeftijd?/What's your age?
53
Wat is uw geslacht? /What is your gender?
Man/Male
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
improved communications lines especially for new staff to RA

Published on

Reviews

Rotterdam Apartments collects company reviews at Feedback Company. The company collects reviews independently.

Rotterdam Apartments has achieved the following results:

  • checkAverage score: 9.4/10
  • check290 collected reviews
  • checkFirst review written on 24 October 2026

Rotterdam Apartments

Rotterdam Apartments B.V. helpt u graag bij het aan- en verhuren van uw woning. Wij beschikken over meer dan 200 objecten voor verhuur en bieden gemeubileerde en ongemeubileerde kamers, studio’s, appartementen, huizen en villa’s aan in uiteenlopende prijsklassen. De huurprijzen starten vanaf 550 euro per maand.

Contact

Rotterdam Apartments

Schiedamsedijk 200

3011 EP Rotterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

290 reviews

CK

StarStarStarStarStar
10/10

Monique is a super star, there's just no doubt about it.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
There's nothing...Maybe hire Monique's sister, if she has one
Wat is uw leeftijd?/What's your age?
64
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique

Published on

ulgencakal

StarStarStarStarStar
10/10

I have worked with Monique so far, and I believe she is excellent at her job. She consistently understands my needs and is able to advise me on houses that truly match what I am looking for. She is very easy‑going, flexible, and has a strong ability to understand different situations while remaining solution‑oriented. During my checkout process, I also experienced other services that were not directly related to Monique. However, even when matters were outside her responsibility, she was the one who stepped in and proposed a solution. This clearly shows her sense of ownership and commitment. I strongly believe that RA’s value as a company increases thanks to Monique’s presence and her active involvement.

Wat is uw leeftijd?/What's your age?
40
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Deposit payment process needs to be improved. There I worked with Tsveta. I dont know the process. But I was able to get deposit back 3 weeks later. The aligned timeline was 2 weeks. RA does not follow this process at all with landlord. and They dont even check if it is paid or not.

Published on

Cenk Arioz

StarStarStarStarStar
10/10

Renting my house

Wat is uw geslacht? /What is your gender?
Man/Male
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Nathalie
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Nothing

Published on

Uri Yeger

StarStarStarStarHalf star
9/10

Rotterdam Apartments manages my apartment and all contacts with the tenants, as well as all administration related. I'm very satisfied with the service provided.

Wat is uw geslacht? /What is your gender?
Man/Male
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Gehele TEAM RA
Wat is uw leeftijd?/What's your age?
50

Published on

Heleen Clerx

StarStarStarStarStar
10/10

The best!

Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
-
Wat is uw geslacht? /What is your gender?
Vrouw/Female

Published on

arda özdemir

StarStarStarStarStar
10/10

Very good

Wat is uw geslacht? /What is your gender?
Man/Male
Wat is uw leeftijd?/What's your age?
33
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique

Published on

Mathias

StarStarStarStarStar
10/10

Very professional

Wat is uw leeftijd?/What's your age?
52
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Na
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Noah

Published on

Livia

StarStarStarStarStar
10/10

Amazing

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Quick response
Wat is uw geslacht? /What is your gender?
Vrouw/Female
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Noah

Published on

Clara Kim

StarStarHalf starEmpty starEmpty star
5/10

Try to be fast but not correct in many cases with many mistakes and miscommunications. Had to ping pong so many emails to resolve one small thing such as wrong invoice. WRT invoices, it is terrible.

Wat is uw geslacht? /What is your gender?
Vrouw/Female
Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Fast in finding tenants and communications. But wrt. invoices, it is nightmare.
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Clarity about the invoice. How it has been charged is very dodge and always makes mistakes.

Published on

Retired

StarStarStarStarStar
10/10

Agent Monique was wonderful- So friendly, courteous, conscientious, considerate, empathetic, and funny too- exceptional people skills. Such a pleasure to deal with. She's great! I can't say enough good thing about her and Rotterdam Apartments- Thank you

Wat is uw leeftijd?/What's your age?
60's
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Monique
Wat is uw geslacht? /What is your gender?
Man/Male

Published on

Aleksandra

StarStarStarStarStar
10/10

Very good

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
contact
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
no
Wat is uw geslacht? /What is your gender?
Vrouw/Female

Published on

Boaz

StarStarStarStarStar
10/10

Ik ben snel en professioneel geholpen door Noah. Hij heeft een vriendelijke benadering en komt al zijn gemaakte afspraken na.

Wat is uw geslacht? /What is your gender?
Man/Male
Wat is uw leeftijd?/What's your age?
39
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Noah

Published on

jury de zwart

StarStarStarStarStar
10/10

Easy, quick and good.

Wat is uw geslacht? /What is your gender?
Man/Male
Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
overbodig veld
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Karuna

Published on

Tabeling

StarStarStarStarStar
10/10

accuraat en snel

Wat is uw leeftijd?/What's your age?
64
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
geen
Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
snelheid en vriendelijkheid

Published on

Geoffroy Flamment

StarStarStarEmpty starEmpty star
6/10

Communications breakdown

Wat is uw leeftijd?/What's your age?
53
Wat is uw geslacht? /What is your gender?
Man/Male
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
improved communications lines especially for new staff to RA

Published on

Reviews

Rotterdam Apartments collects company reviews at Feedback Company. The company collects reviews independently.

Rotterdam Apartments has achieved the following results:

  • checkAverage score: 9.4/10
  • check290 collected reviews
  • checkFirst review written on 24 October 2026

Rotterdam Apartments

Rotterdam Apartments B.V. helpt u graag bij het aan- en verhuren van uw woning. Wij beschikken over meer dan 200 objecten voor verhuur en bieden gemeubileerde en ongemeubileerde kamers, studio’s, appartementen, huizen en villa’s aan in uiteenlopende prijsklassen. De huurprijzen starten vanaf 550 euro per maand.

Contact

Rotterdam Apartments

Schiedamsedijk 200

3011 EP Rotterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation