Reviews

JoyPet
9.4 / 10
38 reviews
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100% of the customers recommend this company.

Information on the website
9.4/10
Easy ordering
9.6/10
Reaction speed
9.4/10
Quick delivery
9.6/10
Information about order status
9.4/10
After sales
8.8/10
Customer service
9.4/10

38 Reviews

Damien

10/10

Very professional and helpful when there was an issue with payment etc.

Strengths

Quick to respond to issues

Points of improvement or tips

Nine

Laura

8/10

Satisfactory

Strengths

Nice selection of products, easy ordering, competitive price

Points of improvement or tips

Not really, it took some time for the delivery but not too bad

Andrew

10/10

Excellent, no problems at all.

Strengths

Enclosure was easier than expected to assemble.

Points of improvement or tips

None

Yukio

10/10

Our experience was phenomenal. The coop came quickly, and when a couple of the pieces were damaged during transport they very quickly had me identify them and sent replacements. I'm really impressed... Our experience was phenomenal. The coop came quickly, and when a couple of the pieces were damaged during transport they very quickly had me identify them and sent replacements. I'm really impressed and we will likely be getting all our animal things from Joypet from now on

Strengths

Customer service and product quality

Points of improvement or tips

None that I can think of

Tomi Giese

10/10

I purchased a dog kennel for my 14 month old St. Bernard. This is the only site in all of Europe that I could find with the kennel size we needed. The price was reasonable and the product was very... I purchased a dog kennel for my 14 month old St. Bernard. This is the only site in all of Europe that I could find with the kennel size we needed. The price was reasonable and the product was very well built. The shipping was so fast and customer service emails were always very timely and informative. Will definitely refer to friends and shop more items

Strengths

Great products and great service.

Points of improvement or tips

Non that I have

Lide Lopetegi

10/10

Everything about the chicken coop is fantastic! super fast delivery, easy instructions and the coop is with all details included

Strengths

fast delivery, easy instructions

Points of improvement or tips

nothing

David killion

8/10

Very good and excellent choice.
There is one improvement. When you are given choices for payment, the choices should be more upfront, so that it’s possible to choose the payment method. The... Very good and excellent choice.
There is one improvement. When you are given choices for payment, the choices should be more upfront, so that it’s possible to choose the payment method. The default should be PayPal or card, instead of transfer.

Strengths

Very good choice of products and easy to search and navigate

Points of improvement or tips

Payment as above

Marlou Heinen

10/10

Great products, large choice, also made-to-measure, excellent service with very quick responses.

Strengths

Excellent service.

Points of improvement or tips

I think the assembly instructions could be improved. With regard to the doghouse we ordered, if you follow the current instructions I think you'll get into serious trouble when you place the bottom... I think the assembly instructions could be improved. With regard to the doghouse we ordered, if you follow the current instructions I think you'll get into serious trouble when you place the bottom into the dog house after you've already assembled the four walls. The assembly of the walls is not very precise and leaves room for placement that may differ for up to at least one centimeter. So the chances of the bottom then fitting neatly between the four walls seem close to zero to me. I think the walls should be assembled around the bottom so that you don't get space between the bottom and the walls, or, worse, that the bottom doesn't fit in between the walls! We assembled the walls around the bottom and that worked fine.

Graham Davison

10/10

Uncomplicated

Strengths

good product

Points of improvement or tips

none

Izabela Skurato

10/10

Perfekcyjne wykonanie obs?uga idea?

Strengths

perfekcyjne wykonanie obs?uga idea?

Points of improvement or tips

perfekcyjne wykonanie obs?uga idea?

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