Reviews

9.4 / 10
286 reviews
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98% of the customers recommend this company.

286 Reviews

Benoit Pelzer

7/10

Very good service

Strengths

Fast


George Hristov

10/10

Excellent

Strengths

great communication


Anonymous

10/10

Excellent and easy website for ordering. Fast delivery and great prices. Would use again

Strengths

Clear and specific information and pricing


Anonymous

8/10

Allright

Strengths

Allright


Andrius

6/10
(Bewerkt)

Ordered two filter sets. Received both, but one set is damaged...

Company reacted to my complaint and shipped new set. I'll have to cover additional shipping costs to my home as they...

Strengths

Reacted to the complaint regarding damaged filter set and sent the replacement

Reply Fairair.eu:

Dear mr. Semeskevicius,

I am sorry to hear that we shipped the new filtersets to your temporary addres in Germany. We were not aware that this was your temporary address. It was the only given shipping address when the order was placed. If we would have been informed directly we would of course have shipped it to your current address. Now we were not able to as we only found out your issue by reading your review online. Please contact us directly next time then we are able to correct it.


Kind regards,

fairair


Phil Messh

8/10

Easy to order online. Carriage to UK very expensive though.

Strengths

Fantastic service --- speedy delivery.


Anonymous

10/10

Great

Strengths

all


Anonymous

10/10

Very good

Strengths

fast feedback


Liz

10/10

Very good, fast personal response to my email query. Quick delivery. Very good price compared with UK!

Strengths

Clarity of information about air filters, I was able to get the exact right ones with Summer Bypass (a better fit than those without). Far better value than buying in the UK (I only found one supplier here). Ordered 5 sets to get free p&p, but in future might consider the subscription with reminders service. Overall, as an individual householder, I felt the company to be very customer friendly and would recommend.


StephenH

9/10

Excellent

Strengths

Communicated well. One item was delayed, and that was explained clearly. Items were exactly as described.