The professional who followed us was answering really quick to emails and in an exhaustive way. More than one time, because this is our first experience in renting an apt., we were pressing a bit on some questions but he was super patient with us!
Try to provide a almost full translate text of the contract in english. What we received in english was similar but was only a predefined contract from the agency and also the lenght was different than the real one so we had to translate it by ourselves. I think it would be really appreciated to provide the contract also in English to prove the transparency of the work even tough the signed copy must be in Dutch by law.
Tilburg is full of internationals, I do not think this would have helped only me, but will help also thousands of people in the future.