Reviews

8.7 / 10
106 reviews
Write a review

92% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.1/10
Information on the website
8.8/10
Order status updates
8.5/10
Response time
8.7/10
Customer-friendly
8.7/10
After sales
8.5/10

106 Reviews

Anonymous
10/10

Good experience

Strengths

Stocked products hard to find elsewhere

Improvements or suggestions

Excellent


Fredrik
8/10

In stock and fast!

Strengths

Found items in stock and delivery was fast. Or could have been fast....

Improvements or suggestions

Items packed and shipped very fast, arriving in Sweden quickly. But DHL didn't have my telephone number and code details to my door, resulting in return to DHL facility where nothing really happened until I phoned and could make arrangement for delivery, 4 days later. Suggestion; clearer on what kind of delivery (in this case someone has to be present during working hours). And not miss to furnish the transport company with details of the recipient.


Anonymous
10/10

Very good fast and effeicent


Anonymous
9/10

Easy ordering, delivered the next day. What more do you want?

Improvements or suggestions

I didn’t get a tracking link, would be useful!


Richard
10/10

Excellent. I have tried repeatedly to purchase these spares in the uk and have found that no one stocks them. Holland bike shop are quick and very good communicators . I’m very happy

Strengths

Fast delivery and excellent comma

Improvements or suggestions

An


Anonymous
8/10

Easy access, to all bike parts.


Anonymous
3/10

I have been waiting a week for my delivery to arrive on my order costing over €100!! I have emailed customer service and received no reply

Strengths

Price

Improvements or suggestions

Reply to customers!!!


Anonymous
10/10

All good

Strengths

Arrived quickly


Anonymous
8/10

Good

Strengths

good website - lots of products and choices

Improvements or suggestions

shipping cost are more expensive that others - ok for multiple or larger purchases


Anonymous
9/10

Globally good

Improvements or suggestions

Small/not few pictures of the products.
Why do I have to quote after sales if I never has to contact the after sales team?