Great experience, and super fast delivery to UK. Thank you.
Strengths
Very helpfull
206 Reviews
A great response from the minute I placed my order, kept up to date on the progress of my order right up to delivery. My order arrived quicker than other items I ordered from UK mainland so was very...
Strengths
The speed of which the order arrived.
Improvements or suggestions
Based on my experience none needed
Horrible and frustrating. Attempted to make international purchase of two children's bike for grandchildren in Holland. I had difficulties with order which could have been easily fixed by this...
Strengths
They occasional answer the phone after LONG waits.
Improvements or suggestions
Help your customers. Telling someone to repeat things which clearly do not work on your stinky website is worthless
Purchase crank shorteners
Strengths
Clear website, good parts selection
Improvements or suggestions
cannot think of much
Overall is good, only need to improve for the shipment packaging. :)
Strengths
Mr. Eric Lunet is outstanding in customer service.
Improvements or suggestions
The way of Shipment packing has room to improve.
Zero response to repeated customer contact
Strengths
Good prices, large selection
Improvements or suggestions
Make entering international addresses easier on your web form. Respond to customer contact. Send shipping company and tracking information for customers to track and be reassured.
Website was easy to navigate, competitively priced. Prompt delivery. What more do you need......
Strengths
Ease if use website. Great prices...
Improvements or suggestions
Didn't spot any..
Best international service I've used. Excellent all round
Strengths
Perfect transaction
Improvements or suggestions
None
Very good. I'm in the UK. I have a Dutch bike and needed a brake cable. It was easy to use your company to find the part and the process was quick.
Strengths
Had English translation on website.
Had clear prices.
Had updates on tracking of parcel.
Average. It was great to find somewhere that offered products abroad and had a comprehensive selection but a nuisance there was so much to choose from and list after list of stuff. If I didn't know...
Strengths
They have a comprehensive list of products and it's easy to get posted to the UK
Improvements or suggestions
Although comprehensive, the choice of products is absolutely confusing. It's not very useful when trying to narrow down the selection of a product. Their choices could be simpler. Maybe they could...