Reviews

8.3 / 10
209 reviews
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86% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.4/10
Customer-friendly
8.4/10
After sales
8/10

209 Reviews

Anonymously

8/10

Ordered something. It got delivered.

Strengths

Large selection

Improvements or suggestions

Difficult to narrow down searches on website.


Anonymously

10/10

Great, really speedy transaction

Strengths

The speed of getting my product to me from the Netherlands to the uk. Also has a great variety of products


Anonymously

5/10

Good, fast in responding to emails.
Although enver received a notification that my package could be picked up


Andy

10/10

Great experience, and super fast delivery to UK. Thank you.

Strengths

Very helpfull


Nick Richardson

10/10

A great response from the minute I placed my order, kept up to date on the progress of my order right up to delivery. My order arrived quicker than other items I ordered from UK mainland so was very... A great response from the minute I placed my order, kept up to date on the progress of my order right up to delivery. My order arrived quicker than other items I ordered from UK mainland so was very pleased with the service.

Strengths

The speed of which the order arrived.

Improvements or suggestions

Based on my experience none needed


Jon A. Muntz, MD

1/10

Horrible and frustrating. Attempted to make international purchase of two children's bike for grandchildren in Holland. I had difficulties with order which could have been easily fixed by this... Horrible and frustrating. Attempted to make international purchase of two children's bike for grandchildren in Holland. I had difficulties with order which could have been easily fixed by this company. Dozens of phone calls and endless emails met with no resonable success or meaningful help. I finally gave up and purchased from another company . Their website SUCKS

Strengths

They occasional answer the phone after LONG waits.

Improvements or suggestions

Help your customers. Telling someone to repeat things which clearly do not work on your stinky website is worthless


Anonymously

8/10

Purchase crank shorteners

Strengths

Clear website, good parts selection

Improvements or suggestions

cannot think of much


Janet LIU

10/10

Overall is good, only need to improve for the shipment packaging. :)

Strengths

Mr. Eric Lunet is outstanding in customer service.

Improvements or suggestions

The way of Shipment packing has room to improve.


Anonymously

2/10

Zero response to repeated customer contact

Strengths

Good prices, large selection

Improvements or suggestions

Make entering international addresses easier on your web form. Respond to customer contact. Send shipping company and tracking information for customers to track and be reassured.


John

10/10

Website was easy to navigate, competitively priced. Prompt delivery. What more do you need......

Strengths

Ease if use website. Great prices...

Improvements or suggestions

Didn't spot any..