Reviews

Hollandbikeshop.com
8.3 / 10
209 reviews
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86% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.4/10
Customer-friendly
8.4/10
After sales
8/10

209 Reviews

Anonymously

10/10

Best international service I've used. Excellent all round

Strengths

Perfect transaction

Improvements or suggestions

None

Anony Mouse

9/10

Very good. I'm in the UK. I have a Dutch bike and needed a brake cable. It was easy to use your company to find the part and the process was quick.

Strengths

Had English translation on website.
Had clear prices.
Had updates on tracking of parcel.

Duncan Hannay-Robertson

6/10

Average. It was great to find somewhere that offered products abroad and had a comprehensive selection but a nuisance there was so much to choose from and list after list of stuff. If I didn't know... Average. It was great to find somewhere that offered products abroad and had a comprehensive selection but a nuisance there was so much to choose from and list after list of stuff. If I didn't know clearly what I was looking for, it would have been a nightmare. Because I found it so confusing I went to my previous order.

Strengths

They have a comprehensive list of products and it's easy to get posted to the UK

Improvements or suggestions

Although comprehensive, the choice of products is absolutely confusing. It's not very useful when trying to narrow down the selection of a product. Their choices could be simpler. Maybe they could... Although comprehensive, the choice of products is absolutely confusing. It's not very useful when trying to narrow down the selection of a product. Their choices could be simpler. Maybe they could categorise things better. Give better choices on trying to find things. None of us have time to go through endless lists of things.

Ben Connelly

10/10

Very good. Swift delivery

Amanda Cooke

1/10

Poor

Strengths

None

Improvements or suggestions

Ensure that the pictures on the web are of the product you are purchasing

mark

10/10

Easy

Strengths

able to find the product I wanted and get back to me with the correct details

Anonymously

10/10

An excellent selection of stock on the website. I found all, and more, that I wanted for my bike. I definitely be returning to purchase more things.

Anonymously

10/10

Good

Strengths

plenty of choice

Improvements or suggestions

none

Anonymously

8/10

Good and efficient. Only thing was that we were contacted one week after the shipment has arrived the destination.
The item was lying in the destination for one week. I noticed in the remarks... Good and efficient. Only thing was that we were contacted one week after the shipment has arrived the destination.
The item was lying in the destination for one week. I noticed in the remarks in the tracking history , that for some reasons the city address of the destination had been changed to be the same as the city address of the delivery address, which might have caused the delay.
However the item had reached the correct city and country , so I do not understand why it took one week before we got contacted fro the delivery.

Anonymously

10/10

Fast delivery

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