Reviews

8.3 / 10
206 reviews
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86% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
8.8/10
Information on the website
8.6/10
Order status updates
8.2/10
Response time
8.4/10
Customer-friendly
8.4/10
After sales
8/10

206 Reviews

Anonymously

10/10

Great customer service ,good deal ,overall positive experience

Strengths

Easy menu to navigate and understand,clear information on each item


Antonio

8/10

Good overall experience

Strengths

Lots of choice

Improvements or suggestions

Dimensions of products not always (completely) available


Anonymously

10/10

Wonderful Product Selection.

Strengths

Cheaper than most. Fast inexpensive shipping. Tracking link provided and constant shipping updates. Excellent overall.

Improvements or suggestions

Nothing much I can think of. Perhaps an occasional promo / discount codes will be nice.


Mark Mankiewicz

10/10

Easy transaction from a well designed website with excellent service throughout

Strengths

Choice and ease of use...with nearly all items in stock and ready to deliver

Improvements or suggestions

In country subsidiary


Jerzy Szymura

10/10

Good fast service

Strengths

Good fast service, broad range of products

Improvements or suggestions

I asked what would be the best set of parts to replace Powertrain in my Cube Reaction 2012 but did not receive the answer.


Nadine

10/10

Super!

Strengths

Fast delivery

Improvements or suggestions

None, keep up the good work!


Peter Csontos

10/10

Very good site to buy bike parts over the borders!


S. Bower

6/10

The bike rack came quickly, and was a good price. After assembling the bike rack - a good two hours of labour, I found one of the bars was poorly manufactured (the wheel holder had been riveted to... The bike rack came quickly, and was a good price. After assembling the bike rack - a good two hours of labour, I found one of the bars was poorly manufactured (the wheel holder had been riveted to the wrong end). I contacted Hollandbikeshop, and all they could suggest was to return the full carrier by mail. Since a) it was a lot of work to assemble/unassemble and b) I needed to use it, I said that would not work for me. So, thus, I am unimpressed with aftersales.

Strengths

Fast service, good price, solid product (when manufactured correctly)

Improvements or suggestions

You simply must find a way to help a customer like me who have been sold a defunct product, and for the reasons stated do not want to invest man hours of labour assembling/disassembling and... You simply must find a way to help a customer like me who have been sold a defunct product, and for the reasons stated do not want to invest man hours of labour assembling/disassembling and assembling a new product. For example, you could receive the bad piece, send me a good one from another pack, and process your warranty with the bad piece and other untouched carrier....


Anonymously

10/10

Excellent

Strengths

Clear description of product and prompt delivery.

Improvements or suggestions

No suggestions.


Anonymously

10/10

Outstanding service! Super quick delivery to UK thank you

Strengths

Super quick delivery to the UK