Reviews

Hollandbikeshop.com
8.3 / 10
202 reviews
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86% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9/10
Information on the website
8.6/10
Order status updates
8.2/10
Response time
8.4/10
Customer-friendly
8.4/10
After sales
8/10

202 Reviews

Richard

10/10

Excellent. I have tried repeatedly to purchase these spares in the uk and have found that no one stocks them. Holland bike shop are quick and very good communicators . I’m very happy

Strengths

Fast delivery and excellent comma

Improvements or suggestions

An

Anonymously

8/10

Easy access, to all bike parts.

Anonymously

3/10

I have been waiting a week for my delivery to arrive on my order costing over €100!! I have emailed customer service and received no reply

Strengths

Price

Improvements or suggestions

Reply to customers!!!

Anonymously

10/10

All good

Strengths

Arrived quickly

Anonymously

8/10

Good

Strengths

good website - lots of products and choices

Improvements or suggestions

shipping cost are more expensive that others - ok for multiple or larger purchases

Anonymously

9/10

Globally good

Improvements or suggestions

Small/not few pictures of the products.
Why do I have to quote after sales if I never has to contact the after sales team?

John Brandauer

1/10

Order acknowledge was quick. Then came the email "Due to a stocking error, we are unable to deliver product 1 x 555971 Miche Altur Wheelset 28" Clincher SH/CA 11S Aluminum - Black. Delivery time... Order acknowledge was quick. Then came the email "Due to a stocking error, we are unable to deliver product 1 x 555971 Miche Altur Wheelset 28" Clincher SH/CA 11S Aluminum - Black. Delivery time for this product is currently unknown. We apologize for this inconvenience.

Please let us know whether you'd like:
- to select a similar product on our website, so that we can send you your complete order, including the replacement item
- to have your order placed on hold until this product is back in stock
- to cancel your entire order and, if this order has been paid for in advance, receive a refund."

Requested a refund, sent multiple emails NO RESPONSE, NO REFUND!

Strengths

Left balk, intentionally.

Improvements or suggestions

Best for everyone, would be for them to go out of business

Anonymously

10/10

Great

Strengths

Simple to place order. High quality product

Anonymously

6/10

There was no answer to my emails of questions, so I had to take a chance. The purchase was efficient and I was lucky, the product was suitable.

Strengths

Fairly easy to order, efficient confirmation and delivery.

Improvements or suggestions

An email address is given for questions, but these are ignored.

Anonymously

10/10

Very good

Strengths

Good selection of bike baskets that I was buying

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