Reviews

Copyshop.co.uk
9 / 10
330 reviews
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94% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
8.8/10
Information on the website
8.8/10
Order status updates
8.8/10
Response time
9/10
Customer-friendly
9/10
After sales
8.6/10

330 Reviews

Roger Goodman

10/10

Excellent customer service by René, very helpful with non-standard format and artwork that needed tweaking.

Strengths

Attention to detail, René's input before, during and after job.

Improvements or suggestions

My only quibble would be with the packaging. The internal boxes split in transit, but that may have been the carrier and may also have been that the non-standard sized books couldn't understandably... My only quibble would be with the packaging. The internal boxes split in transit, but that may have been the carrier and may also have been that the non-standard sized books couldn't understandably have a non-standard sized box.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

It took me a while to find you because I suppose there are a large number of printers - or print farmers - offering almost identical sites to attract customers. I wonder if the word 'copy' suggests... It took me a while to find you because I suppose there are a large number of printers - or print farmers - offering almost identical sites to attract customers. I wonder if the word 'copy' suggests photocopying rather than printing? I ended up looking for printers in areas that I visit. When I tried Worcestershire, you appeared high on the list.

Anonymously

10/10

Fantastic experience. Rene is always extremely helpful!

Strengths

Very quick turnaround and a good price and product.

Improvements or suggestions

Sometimes the delivery tracking information is not given with the invoice.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

N/A

Anonymously

9/10

Excellent product produced quckly

Strengths

Quick turn around, Value for money

Improvements or suggestions

The new website seems fine, however I would not have had the 35% Spring discount had I used the new website.

Anonymously

9/10

This was the first time I had used his company. I asked them to print a large booklet.

Strengths

The choice of finishes, ease and speed of ordering.

Improvements or suggestions

The website needs improvement. It turned Dutch halfway through the ordering process!

In the event you found Copyshop UK with the help of Google, what search key words did you use?

The Facebook page could be updated more often. We would be happy to share or like it, especially if there was a chance of a discount for doing so.

Terence Fearn

9/10

First time I ever used an on-line printing service. Rene was always available to answer queries and help me. The key question, is whether or not I'd use them again? Well, the book they printed was... First time I ever used an on-line printing service. Rene was always available to answer queries and help me. The key question, is whether or not I'd use them again? Well, the book they printed was perfect, the colour reproduction excellent, the delivery very slightly delayed, but the price was very competitive, and the communications good. So yes, I'll be back. Thanks for a good job!

Strengths

You can talk to a human being who knows what he's talking about. I always prefer the organ grinder to the monkey.
On the technical side, the actual reproduction from my files was first -rate.... You can talk to a human being who knows what he's talking about. I always prefer the organ grinder to the monkey.
On the technical side, the actual reproduction from my files was first -rate. I also liked that the company invoiced me only when I took delivery and was satisfied with the results. That's confidence in their workmanship!

Improvements or suggestions

The job did leave the shop a day late. I understand commercial priorities and techie problems sometimes cause delays, and I was on a short time-scale here so the delay caused some hair loss...but it... The job did leave the shop a day late. I understand commercial priorities and techie problems sometimes cause delays, and I was on a short time-scale here so the delay caused some hair loss...but it all came out right in the end, even after the carrier split the delivery up on two or three different trucks.

Anonymously

9/10

Easy to use website, smooth ordering process.

Strengths

Easy to submit the document, and selection of printing options.

BIBIANE

10/10

Perfect ! I love you all :-)

Strengths

quick, helpfull, patient, good price/quality

In the event you found Copyshop UK with the help of Google, what search key words did you use?

photocopies

RON

8/10

FINE

Improvements or suggestions

CHECK DETAILS PRIOR TO PRINTING

Anonymously

10/10

Have been using Copyshop for several years now for all our printing, with overall really positive experience.

Strengths

Good range of printing offers available, high quality and reliable service, excellent price.

I really like that I can conveniently place an order via the website and that the payment... Good range of printing offers available, high quality and reliable service, excellent price.

I really like that I can conveniently place an order via the website and that the payment process is convenient.

Really love the ring binders!

Improvements or suggestions

Add more details about paper type - environmentally friendly printing is important to us, but there's little information about the paper types in this respect, and no longer an option to choose... Add more details about paper type - environmentally friendly printing is important to us, but there's little information about the paper types in this respect, and no longer an option to choose recycled paper apart from for the cover?

It'd be really helpful to enter both a shipping and billing address when placing an order. The only way to do this currently is when I'm logged in, but I often then get an error message.

Another little thing that would help is to confirm the delivery address and delivery date in the confirmation email or the into-production email, so that I can double-check that the order will arrive at the requested date and address.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

copy shop UK

Dominic Lowden

10/10

All good

Strengths

Easy to use and order on the web site

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