Reviews

8.4 / 10
9 reviews
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100% of the customers recommend this company.

9 Reviews

GlennGoreyPumps

10/10

Fantastic costumer service from Nathan Jack as always. Consumer support can not be beat! Not a negative thing to say.
Would love to see an upgrade on the Ordering System to see what is left to...
Fantastic costumer service from Nathan Jack as always. Consumer support can not be beat! Not a negative thing to say.
Would love to see an upgrade on the Ordering System to see what is left to be delivered, but other than that a Pleasure to do business with.


Justin / Whisper Pumps

10/10

Always an absolute pleasure dealing with Bosta, always deal with Nathan Jack, always exceeds expectations!


Ellicar (Natural Pools Ltd)

6/10

Graham Mander our sales rep is very fantastic- very helpful, your products area fantastic, but deliveries system not great- huge arctic arriving a day early recently without any advance notice with... Graham Mander our sales rep is very fantastic- very helpful, your products area fantastic, but deliveries system not great- huge arctic arriving a day early recently without any advance notice with no tail lift that had been requested. Other products did not arrive in December last year as planned - 2 weeks late for a commercial project- again no notifications.
Too many complicated email notifications- too any different emails- all with different email addresses from ordering through to delivery - it is very hard to follow your system! There seems a real lack of communication at the very end which is what we need for deliveries on site or to our depot. If we can't be assured of delivery when promised this is not great.
Ordering system and customer service is great, expertise and advice fantastic, website system great, your delivery system is failing us.

Reply Bosta UK Ltd.:

Thank you for your feedback. We are pleased to hear that you are happy with our products, the webshop and the service you have received from the Bosta team. We have taken on board your comments... Thank you for your feedback. We are pleased to hear that you are happy with our products, the webshop and the service you have received from the Bosta team. We have taken on board your comments about deliveries and can confirm that we are currently in the process of reviewing our delivery partners.


Pegasus Pumps Ltd

6/10

Average


TBDC LTD

10/10

A good experience with excellent service From louise for years and now backed up by Alex shame that delivery do not maintain the same standards
Terry
TBDC ltd

Reply Bosta UK Ltd.:

Thanks so much for sharing your experience with us!


Tanks-UK

10/10

Excellent service

Reply Bosta UK Ltd.:

Thank you for your positive review.


Daleswater services

8/10

Godd


Glenfarrow UK Ltd

7/10

Generally good stock availability, if not in stock lead times stated seem to be accurate. Pricing is not always competitive but now I deal with Nathan Jack its made agreeing nett pricing better


Obart Pumps Ltd

9/10

Easy ordering system using online account, quick deliveries and excellent customer service.

Reply Bosta UK Ltd.:

Thank you for your positive review. Good to hear that you value our online ordering system.